[Apology and Notice] Regarding the Quality Issues of the Spring Water Served on Flight JL048 (from Helsinki to Tokyo,Haneda)
Thank you very much for your continued of the JAL Group.
On Tuesday, September 9, 2025, Finnish beverage manufacturer "Finn Spring" announced a recall of their spring water "Villi Lähdevesi 0.33L" due to quality issues.
The spring water has been on airlines departing from Helsinki-Vantaa Airport light JL048 from Helsinki may have the recalled product.
Sincere regret is expressed for any inconvenience caused.
At present, no health hazard inquiries have been reported.
Upon receiving the recall notification on September 9, 2025, the spring water on this flight was replaced with a product that meets quality standards.
Ongoing cooperation with inflight catering providers will continue to ensure safe and reliable service.
Background of the Recall
Internal quality control testing by the manufacturer detected bacterial levels exceeding acceptable limits in this particular production lot.
Affected Product
Finn Spring, Villi Lähdevesi 0.33L
Products with the following best before date: 11 July, 2027
Japan Airlines Flights and Cabin Classes Possibly Served
Flight JL048 from Helsinki to Haneda; Premium Economy Class and Economy Class on the following dates:
August 21 (Thu), 22 (Fri), 23 (Sat), 24 (Sun), 26 (Tue), 28 (Thu),29 (Fri), 30 (Sat), 31 (Sun),
September 2 (Tue), 4 (Thu), 5 (Fri), 6 (Sat), 7 (Sun)
Contact Information
September 12, 2025
Japan Airlines