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Internet money transfer

Customers who have signed up for Internet banking with their financial institutions can pay for booked tickets via Internet money transfer. This service is free of charge.

Customers using Pay-easy payment and transfer service

Pay-easy is a service that allows you to pay for utilities and other bills via ATM or the Internet.

  • Not available on the JAL app.

Participating financial institutions

Open in New Window And others
(external website) (Japanese only)

Payment deadline

20 minutes prior to flight's departure

  • If the ticket has a purchase deadline, that deadline applies

Customers using an Internet money transfer service

Participating financial institutions

Payment deadline

One day prior to departure date

  • If the ticket has a purchase deadline, that deadline applies

How to use

STEP1 Book a flight ticket

Book your domestic flight ticket through the JAL website or JAL Contact Center.

If you are a JAL Mileage Bank member, when making a booking, please provide your JMB number.

STEP2 Internet money transfer

On the purchase page, select "Convenience store (cash) / bank ATM / internet money transfer" and choose the financial institution you wish to use, and you will be taken to your financial institution’s money transfer page.

Once the transfer is complete*, a payment number will be displayed on the transfer completion page of the JAL website.

  • You can complete the transfer process by pressing "決済確認 (Confirm payment)”. Please be sure to press the “決済確認 (Confirm payment)” button. If you do not press this button, which is displayed on a separate page from the money transfer page, you will not be able to view the payment number.
  • The payment number is displayed only once on the transfer completion page. Please be sure to retain this number, as we cannot provide it to you at a later date.

STEP3 Bring the required boarding document(s)

Please have one of the following items on hand.

What you need to bring for boarding

STEP4 Go to the airport

Notes on making payments by internet money transfer

Changes/cancellations

Changes and cancellations can be made through the JAL website or by telephone via the JAL Contact Center.

Help & Contacts

Refund

  • Payment will be refunded to the specified bank account.
  • For refunds, the payment control number and your account information are required.
  • Please click or tap the “Proceed to refund” button on the change/cancellation completion screen, and follow the instructions to arrange the refund transfer to your account. (You will be redirected to Wellnet money transfer service.)
  • If you make the procedure through the JAL Contact Center, or if you accidentally close the change/cancellation completion screen: we will send an email to the email address registered for your reservation, containing a URL to proceed with the refund transfer. Please click or tap the URL, and follow the instructions to arrange the refund transfer to your account.
  • The refund transfer application deadline is 23:59 on the third day after the date of the change or cancellation operation. Please complete the procedure by the deadline.
  • After the procedure is completed, the refund transfer will be made to your designated account on the same day or on the next business day. However, refunds may experience delays due to bank system failures, etc.

Other

  • Payment services are only available for bookings of up to six people and up to four segments.
  • Payment services may not be available for certain bookings (depending on fare type, length of passenger names, etc.) or at certain times of day.
  • If you forget to bring the required boarding documents (e.g. JMB Card/JALCARD, ticket number), you will not be able to obtain a ticket or boarding pass.You will need to purchase a new ticket at the airport. Please see about flight tickets for details.
About flight tickets