- JAL Group Airlines provides the services described on this page according to JAL Privacy Policy.
- Due to unavoidable circumstances, message for the same flight may be delivered multiple times, or may not be delivered due to delays or circumstances.
- Notification may be delivered early in the morning and late at night.
E-mail Notification (Flight Notification Service)
Various information can be received to registered e-mail address.
Following customers will be available
- Customers who booked a JAL(Group) flight on the JAL website (registered automatically)
- JMB members who booked a JAL(Group) flight at the JAL contact center and registered an e-mail address for receiving e-mail notification.
- Customers who booked a JAL(Group) flight at travel agent and registered an e-mail address through travel agent
- Customers who booked a JAL(Group) flight at JAL or travel agent and registered an e-mail address on JAL Website
- Some information about codeshare flights operated by other carriers and JAL Group carriers may also be sent.
- Not sent to customers purchased Group Discount Fare.
Registration of e-mail address
The e-mail address which entered at the time of reservation will be automatically registered.
Also, an e-mail address can be registered, added or updated from "Manage Booking" of "My international booking"
on the top page of JAL Website.
Domestic Flights
International Flights
Contents of Notification
OpenE-mail not received or if you receive an e-mail that you do not recognize
OpenSender
The sender of all meesages is Japan Airlines Co., Ltd.
The sender's e-mail address and displayed sender name are as follows; Customers are requested to complete the reception settings in advance.
- Sender e-mail address: noreply@skyinfo.jal.com
Sender name: JAL_INFO - Sender e-mail address: no_reply@jal.com
Sender name: JAPAN AIRLINES