JALアプリ 旅をとなりで支えるアプリ
iOS
Android
Notice
After 17:00 (JST) on Wednesday, April 15, 2026, the new JAL app will be available by updating to version v6.0.0 via the iOS or Android app stores. (Please note that there may be a delay before the update appears in the store depending on your device.)
Currently, there are some glitches in our system. For more information, please check the details below.
設計簡約，清晰易明。順暢易用的操作體驗。
無論是首次乘搭還是飛行常客，都能享受輕鬆無憂的體驗。
隨時隨地，滿足所需，全新 JAL 應用程式現已正式啓航。
JAL 應用程式，讓您的下一趟旅程觸手可及。下一站，您會飛往哪裡？
JAL 應用程式的主要特色
探索、計劃、預訂——盡在一個流動應用程式。
由發掘旅遊靈感、探索目的地，到預訂機票並鎖定座位，JAL 應用程式一手包辦。
提前預覽您的飛行體驗。
事先瀏覽機上餐單、餐點供應時間及 Wi-Fi 選項。
預想您的機上時光，盡享無憂極致飛行樂趣。
實時航班資訊，盡在掌握之中。
所有登機資訊一覽無遺，並提供登機閘口更改或航班延誤的實時推送通知。
應用程式引導您完成每個步驟，讓您隨時掌握最新動態。
翱翔天際，依然緊密相連。
透過 JAL 應用程式，體驗前所未有的流暢機上 Wi-Fi 連線。
您的里數及會籍級別，時刻保持更新。
輕鬆追蹤您的里數、會籍級別積分，以及晉升至下一級別的進度。
通知與公告
請更新至最新版本
為了確保流暢的使用體驗，我們建議您將應用程式更新至最新版本。
建議操作環境
- iOS：iPhone OS 15.0 或更新版本
- Android：OS 11.0 或更新版本
- 當從 JAL 應用程式切換至 JAL 網站時，操作將遵循 JAL 網站（手機網站）的建議使用環境。
通知
通知類型 打開
通知設定 打開
常見問題
常見問題：關於 JAL 應用程式
JAL 應用程式各項服務的說明及詳情
國內航班 * 打開
* 日本國內線服務
國際航班 打開
登入及會員資料 打開
Details Regarding Technical Issues
For customers experiencing technical issues, please refer to the "Recommended Action" in the table below until the service is fully restored.
We appreciate your patience and cooperation.
Confirmed reservations are not appearing in the app. (Domestic and International flights)
Affected Customers
Customers who have 10 or more flight records (including flights flown within the past 2 days).
Recommended Action
Please check your booking details via the "Manage Booking" section on the JAL website.
Completed flights may remain displayed on the app's Home screen. (Domestic and International flights)
Affected Customers
Customers who traveled on flights that experienced delays of 30 minutes or more, or flights operated under special conditions.
Recommended Action
Due to current app specifications, flights may remain on the Home screen for approximately two days after arrival.
When boarding your next flight, please manually select the correct flight from the Home screen or "My Trips" list.
A pop-up regarding the acquisition of personal information appears every time you navigate from the JAL app to the website.
Affected Customers
Customers navigated to the JAL website from JAL app
Recommended Action
Please update the JAL app to the latest version (v6.0.3 or higher) from the iOS or Android app stores.
- Note for Android users :
Despite this update, the issue where the popup reappears when navigating to our website after restarting the app (e.g., by swiping up to close it) remains unresolved.
If the popup is displayed, please tap "Confirm" each time.
Seat status may incorrectly display as "Not Assigned," even if a seat has already been selected. (International flights)
Affected Customers
Customers with reservations for flights operated by other airlines (flight numbers starting with an airline code other than "JL"), where the ticket was purchased through an entity other than JAL.
Recommended Action
Please verify your actual seat assignment status through the original point of purchase or the "Manage Booking" section on the JAL website.
