About booking international flight on JAL website (outbound journey from Japan)

Booking conditions on mobile site

Who can book online?

Maximum number of passengers in a booking 開く
Terms of Use for International Flight Ticket Purchase 開く

Other conditions

Which airlines can be booked? 開く
Which fares can be booked online? 開く
Which itineraries can be booked online? 開く
Which flight segments can be booked online? 開く
How far in advance can bookings be made? 開く

About reservation

How to manage booking

JMB member

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Non-JMB member

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Passengers traveling with a JMB International Upgrade Award

To use the upgrade award, you are required to purchase a ticket for the flight first, then apply the upgrade from the JMB top page upon login.

If there are no seats available for an upgrade on the requested flight, the class of the purchased fare will be accommodated. Even for ticket refund due to no seats being available for upgrade, cancellation and refund charges will apply.

About Seat selection

Seats on JAL Group flights can be selected at the time of booking.
Seat selection is not available in the following situations.

  • When all seats available for advance seat selection have already been assigned (limited availability)
  • Codeshare flights which are not served by JAL Group aircraft and crew. (However, advance seat selection may be available on certain codeshare flights, for which, the online seat map will be shown automatically.)
  • Deutsche Bahn Rail segments

About waitlist

JAL international flights, JAL domestic flights connecting to JAL international flights, other airlines' flights included in the itinerary

  • Fares eligible for waitlist is Normal fares
  • Request deadline is as stipulated in the fare rules
  • JMB members can apply for waitli (JMB member must be a passenger and login to make the waitlist booking.)
  • Itineraries eligible for waitlist is One-way trip, Round trip, Open-jaw

About Cancellation

To cancel a booking before ticket purchase, it is acceptable before the departure date of the first flight segment in the itinerary.

To cancel a booking after ticket purchase, it can be done until 23:59 of the day prior to the departure date of the first flight segment in the itinerary. Cancellation and refund charges will apply.

Notices and information

Special meal requests 開く
Disposable diaper requests 開く
About duplicate reservations 開く
Passengers with open tickets 開く
Passengers flying the U.S., Canada or Australia routes 開く
Passengers flying the U.S., Canada or Australia routes 開く
Passengers entering the U.S including Hawaii and Guam 開く

Important Notice

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Browser settings and cookies

To use the functions of this website in a computing environment where cookie use is restricted, your browser's privacy options should be set to always accept cookies from the following URLs.

https://www.jal.co.jp/

For example: Browser version is Internet Explorer version 11

  1. From the Tools menu, select Internet options.
  2. Click the Privacy tab and click the Sites button
  3. Input the URL above into the Address of Web site section one at a time, clicking the Allow button after each one.
  4. Once the URL above are registered, click the OK button.