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Information Regarding Fuel Surcharge and Insurance Surcharge for International Flights
Temporary changes of call centre operating hours in Europe
Notice regarding our operations on European, Russian routes
The Domestic Flights Limited Time Sale and Access Restrictions to JAL Web Site during Sales Period due to Congestion
Notice to customers who purchased or refunded tickets by debit or credit card on January 29 or 30, 2023
Notice from Japan Tourism Agency and Japan National Tourism Organization
JAL Chat Auto-Response Service Information
Notice of Revisions to "Handling of Personal Information by JAL Group Airlines" (Privacy Policy)
JAL Carbon Offsetting
Provision of Immigration Information upon Entry into the United States
Changes to Login Method for JAL Mileage Bank (October 20, 2021)
Mandatory passport information registration when booking flight operated by other carriers
The JAL app is now available for all flights and for both JMB and non-JMB members
Data Security Incident by SITA That Led to the Leakage of JAL Mileage Bank Member Data
Business Jet / Private Jet Connection & Transfer at any airport in Japan and around the world
Tax of each country and airport facility charges in International tickets
General strike in France
End of Sales of oneworld YOKOSO/Visit Japan Fare and oneworld YOKOSO/Visit TOHOKU Fare
Important Notice to Prevent Unauthorized Logins by "Spoofing" from Third Parties
The Introduction of International Tourist Tax in Japan
Restrictions on liquids, gels and aerosols as carry-on baggage
