International Flights Paid Advance Seat Selection (Seats with Extra Legroom)
Service Overview
This paid service lets you book seats with extra legroom, such as emergency exit row or bulkhead seats.
Enjoy a more relaxed and comfortable flight.
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You can choose between emergency exit row seats and bulkhead seats.
Some aircraft may have such seats located at the front. Please check the seating map. (Aircraft code: V40) - The number of such seats available are limited.
- The number and location of such seats may vary depending on the aircraft.
Eligible passengers
- Economy Class ticket holders for JAL international flights (tickets starting with 131)
- Applicable booking classes: B, H, K, M, L, V, S, N, Q, O, T
- Eligible status members can book these seats at no additional cost.
Estimated fees (per sector per seat)
- Flights to and from Japan: JPY4,000 to JPY10,000 (varies depending on the route and purchase location)
Enjoy the roomy, comfortable leg space
These spacious seats, located by emergency exits or bulkheads, offer extra room to stretch out, cross your legs, and relax comfortably.
Allows freedom of movement
Choosing a seat by an emergency exit gives you easier access to the aisle without needing to disturb others, helping you enjoy a more comfortable flight.
- Please note that this is allowed only when the seatbelt sign is off. Some aircraft may have such seats located at the front. Please check the seating map. (Aircraft code: V40)
Easy booking via the seating map
These seats are clearly marked on the seating map, allowing you to easily book and purchase them on the Advance Seat Selection page when confirming your booking on the JAL website.
- These seats are marked with a star (☆), and as availability is limited, they may sell out.
Usage fees
Prices vary depending on the region where you purchased your ticket.
Please note that for purchases made outside of Japan and Canada, payment will be made in the local currency, equivalent to the US dollar price.
|
Japan Region |
Canada |
Other areas |
|
|---|---|---|---|
|
Routes to and from Japan: North America, Hawaii, Europe, Australia, and India |
JPY10,000 |
CAD100 |
USD100 |
|
Routes between Japan and Southeast Asia |
JPY6,000 |
CAD60 |
USD60 |
|
Routes to and from Japan: East Asia, Guam, Manila, Vladivostok |
JPY4,000 |
CAD40 |
USD40 |
- Fee per sector per seat.
- Adults and children will be charged the same price.
- Infants who do not occupy a seat are permitted to use it free of charge.
- You can check seat availability on the Advance Seat Selection page on the JAL website.
Eligible passengers
Flight tickets/routes
- JAL international flight tickets (tickets starting with 131)
- JAL-operated international flights with JAL flight numbers
Booking Class
Customers in Economy Class with the following booking classes
B, H, K, M, L, V, S, N, Q, O, T
- JMB Diamond, JGC Premier, JMB Sapphire, JMB Crystal, JAL Global Club, and oneworld status members, along with 1 accompanying passenger in the same class, can select such seats free of charge. Free extra-legroom seat selection for the accompanying passenger of an eligible status member can be processed through the JAL Contact Center.
- Customers booked in fare class Y can select such seats at no additional cost, so no purchase is required.
- However, fares that do not allow advance seat selection, or certain fares such as group tour fares, are not eligible.
- Also, some package tours purchased through travel agencies may not be eligible.
- The range of seats available for booking is limited based on fare type, the number of miles used, and the place of purchase.
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Emergency exit row seats are available only to passengers who meet safety requirements.
If you do not meet such requirements, your seat will be reassigned at the airport on the day of departure, and no refunds will be issued.
Requesting and boarding procedures
Purchase Method
You can purchase paid seats on the JAL website either while booking and purchasing your ticket or afterward via the Booking Details page. Please see below for ordering instructions.
- Purchases can be made prior to check-in (including online check-in).
- Paid seats cannot be purchased at airport check-in counters.
- Passengers traveling with infants should contact the JAL Contact Center.
- If you are using award tickets, please purchase such seats from the Booking Details page.
- If you have made a reservation, you cannot purchase this service until you have issued your ticket. Please make your purchase using the "My Booking" function on our website.
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Customers who have purchased or changed their flight tickets through a site other than the JAL website and who fall under any of the following cannot purchase paid seats through the JAL website.
There are other conditions under which seating subject to surcharges may not be displayed. If such seats are not displayed, please contact the JAL Contact Center.
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If the flight ticket has been purchased in a country different from the country of departure
Example: A flight ticket departing from Japan purchased through JAL Contact Center in the United States -
If the ticket was changed in a country other than the country of departure
Example: A flight ticket departing from the UK that has been changed at a counter in Thailand
If you are about to book or purchase a flight ticket Open
If you have already purchased your flight ticket Open
Payment methods
Credit Cards
Boarding procedures
Please check in as usual and board your flight.
Your seat number will be listed on your boarding pass (including both mobile and paper boarding passes).
Online check-in is available through either pre-registration or online check-in.
Changes and refunds (due to customer circumstances)
Changes
When changing seats within the same flight Open
If you change your flight Open
Upgrades to higher classes with awards or paid upgrade Open
Refunds
After purchasing this service, if no change or refund of ticket is made, purchased EMD is non-refundable.
If you are requesting a refund for your flight ticket
JAL website / JAL Contact Center
Refund for purchased EMD will be processed together with the ticket refund procedures.
- Refund deadline: within 1 year and 30 days from the EMD issue date
For customers who purchased tickets through travel agencies
Please contact the travel agency where the ticket was purchased for any changes or refunds.
Once the travel agency completes the ticket change or refund process, purchased EMD will be refunded by JAL.
- Refund deadline: within 1 year and 30 days from the EMD issue date
Changes and refunds (for reasons not due to customer circumstances)
Due to circumstances beyond our control, such as aircraft changes or weather conditions, your flight or seat assignment may be changed.
We will make every effort to provide a paid seat of comparable quality to the one you originally purchased.
Please note that, depending on the destination, you may be reassigned to a seat that does not require a surcharge or to a paid seat with different attributes (such as from an aisle to a window seat, or vice versa).
How to check whether paid seats have been re-provided on the JAL website
If paid seats have been re-provided, it will be indicated in the flight information section of the Booking Details page.
Please check whether the paid seat has been re-provided by the day before your departure.
Customers who purchased flight tickets from JAL
To ensure you receive important notices about your booking, including seat number changes, please register your contact details on the Booking Details page.
If you are transferred to a paid seat
No action is required.
If you do not agree to the paid seat you are transferred to
If you wish to change to a free seat for reasons such as a change in preferences (window/aisle seat), purchased EMD will be refunded.
Please contact the JAL Contact Center for assistance.
- Refund deadline: within 1 year and 30 days from the EMD issue date
If you are transferred to a seat not requiring a surcharge
Purchased EMD will be refunded. The JAL Contact Center will contact you for refund procedures.
If you are rebooked on a flight operated by another airline
Purchased EMD will be refunded.
Please contact the JAL Contact Center for assistance.
- Refund deadline: within 1 year and 30 days from the EMD issue date
Seat assignments on flights operated by other airlines are not guaranteed.
Please check the operating airline’s website for details.
If you are requesting a refund for your flight ticket
Purchased EMD will also be refunded.
Customers who purchased tickets through a travel agency
If you are transferred to a paid seat
When rebooked on the same route
No further procedure is required.
When flights have been rebooked with a changed itinerary, or through a travel agency
Please contact the JAL Contact Center by the day before departure after the travel agency has completed the ticket process.
If you do not agree to the paid seat you are transferred to
If you wish to change to a free seat for reasons such as a change in preferences (window/aisle seat), purchased EMD will be refunded.
Please contact the JAL Contact Center for assistance.
- Refund deadline: within 1 year and 30 days from the EMD issue date
If you are transferred to a seat not requiring a surcharge
Purchased EMD will be refunded. The JAL Contact Center will contact you for refund procedures.
If you are rebooked on a flight operated by another airline
Purchased EMD will be refunded.
Please contact the JAL Contact Center for assistance.
- Refund deadline: within 1 year and 30 days from the EMD issue date
Seat assignments on flights operated by other airlines are not guaranteed.
Please check the operating airline’s website for details.
If you are requesting a refund for your flight ticket
Please contact the travel agency where the ticket was purchased for any refunds.
Once the travel agency completes the ticket refund process, purchased EMD will be refunded by JAL.
- Refund deadline: within 1 year and 30 days from the EMD issue date
Terms of Use and Precautions (airline circumstances, force majeure, etc.)
- This fee does not qualify for mileage or FLY ON point accrual.
- Customers who are upgraded to a higher class at no charge due to JAL’s operational circumstances are not eligible for a refund of the fee.
- Paid seats cannot be purchased at airport counters or on board the aircraft.
- Emergency exit row seats are available only to passengers who meet safety requirements. Please see below for details.
If even one safety requirement is determined not to be met at the airport on the day of departure, you may be reassigned to a different seat. In such cases, the fee cannot be refunded.
- Please see below for details on the advance seat selection service.
- If you attain JMB Diamond, JGC Premier, JMB Sapphire, JMB Cristal, JAL Global Club and oneworld Tier Status after the purchase of paid seat, please contact the JAL Contact Center to request a refund of the purchased EMD.
- Seat transfers, including moving to a different seat within the aircraft, are not permitted.
- If you purchased your flight tickets and paid seats through a travel agency, please contact the agency regarding your booking. The information on this page may differ from what is actually available.
Frequently Asked Questions Open
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