Please select your language from the buttons below.
For languages other than Japanese and English, select from the pull-down menu below and click Next.
Your Membership Number is shown on your card as either a 9-digit or 7-digit number.
If you don't have your card, please contact us to have your card reissued.
Please contact the JAL Mileage Bank Center.
If you've forgotten your password, please click below to reset your password.
In the interests of protecting your personal information, we are unable to take password inquiries via phone or email.
Please make sure you are able to receive emails from email@example.com.
If there are no problems receiving emails, the email address that you provided for your one-time password may have been entered incorrectly. Please contact the below helpdesk directly to check that your registered email address is correct.