Inflight sales miles

With JAL inflight sales, select Japanese and international brands as well as JAL original items and products recommended by JAL cabin crew are available for purchase on JAL flights. You will earn 1 mile for every JPY 100 spent when you present your JMB card, JALCARD credit card, or JAL Global WALLET prepaid card to the cabin crew at the time of purchase. Miles will be credited to your JMB account as inflight sales miles.

Additionally, inflight sales purchases made with a JALCARD credit card or JAL Global WALLET prepaid card are eligible to receive a 10% discount. JALCARD members will also earn double JALCARD shopping miles in addition to inflight sales miles. 

Eligible payment methods

Cash, credit card, JAL Gift, JAL Ryoko-ken, JAL Global WALLET

  • Payments made with JAL Coupons or other coupons are ineligible for earning inflight sales miles.
  • In response to COVID-19, we have temporarily stopped handling cash for inflight sales.

Miles earned

JPY 100 = 1 mile

Purchases eligible for earning miles

JAL inflight sales items

How to earn miles

Please present your JMB card, JALCARD credit card, or JAL Global WALLET prepaid card to the cabin crew at the time of purchasing inflight sales items.

Payments made with a credit card other than a JALCARD are also eligible to earn inflight sales miles.

  • If you do not present an eligible card at the time of purchase, retroactive requests for inflight sales miles will not be accepted.

Date miles are credited

Miles will be credited to your account several days to one month after purchase.

Notes

  • All items listed on the inflight shopping pages in JAL SHOP, JAL's inflight shopping magazine, are eligible for earning inflight sales miles when purchased on board. Items purchased by mail or online are ineligible for earning miles.
  • When traveling on codeshare flights, inflight sales miles can be earned only on flights operated by JAL. Inflight sales purchases made on codeshare flights operated by other airlines are ineligible for earning miles.
  • An eligible card must be presented at the time of purchase. Retroactive requests for inflight sales miles will not be accepted.
  • Payments made with JAL Coupons or other coupons are ineligible for earning miles.
  • For purchases made with a JALCARD credit card or JAL Global WALLET prepaid card, the miles earned will be based on the actual purchase price after applying the 10% discount.

Inquiries about inflight sales

0120-25-4716

03-3458-9131 when calling from mobile phones, PHS phones, certain IP phones, or from outside Japan

Office hours: 9:30-17:00 (Closed from December 30 to January 3 and on Saturdays, Sundays, and Japanese public holidays)

Please note that support for inquiries made by phone may be temporarily unavailable.

For urgent inquiries, please send an email to in-flight.shopping@jal.com.