JAL Bid Upgrade
Overview
This service allows you to make a bid and, if successful, upgrade to higher class from Premium Economy Class or Economy Class.
Eligible passengers
Passengers who have reserved and purchased tickets through the JAL website and then receive an invitation email which will be sent depending on the availability of the upgrade class.
Boarding class after upgrade
Passengers who have reserved and purchased Economy Class ticket:
- Premium Economy Class
- Business Class
- You can choose either one of the two classes in case the aircraft is equipped with a Premium Economy cabin.
The offered class of travel depends on seat availability.
Passengers who have reserved and purchased Premium Economy Class ticket:
- Business Class
Eligible routes
JAL operated international routes (excluding codeshares flights operated by partner airlines)
Payment
Credit Card (VISA/MASTER/AMEX/DINERS/JCB)
Currency
Must be in the same currency as the purchased ticket.
Miles and FLY ON points
The accrual rate of the reservation class of the ticket purchased before bidding will be applied.
Customers who upgrade from Economy Class Award Tickets are not eligible for mileage accrual.
Steps to apply
STEP1
Eligible passengers will be contacted by email
- An e-mail will be sent to eligible customers 7 days prior to departure of the eligible flight.
- An e-mail will be sent from "JALBidUpgrade@bid.jal.com", so please make the necessary settings for receiving emails from the domain in advance.
- An e-mail will be sent to eligible customers 7 days prior to departure of the eligible flight.
- An e-mail will be sent from "JALBidUpgrade@bid.jal.com", so please make the necessary settings for receiving emails from the domain in advance.
STEP2
Apply for bidding
- You can find the eligible flights of your itinerary on web page for bid.
- If both Premium Economy Class and Business Class are displayed on the bidding page, please select either one.
- Upgrade Bid application will be accepted up to 48 hours before departure.
- If you wish to bid, please enter the Upgrade Bid amount and payment credit card information * to the dedicated form that can be accessed from the link on email.
- We will charge your credit card only when the upgrade is confirmed.
- You can find the eligible flights of your itinerary on web page for bid.
- Upgrade Bid application will be accepted up to 48 hours before departure.
- If you wish to bid, please enter the Upgrade Bid amount and payment credit card information * to the dedicated form that can be accessed from the link on email.
- We will charge your credit card only when the upgrade is confirmed.
STEP3
Information on upgrade results
- If successful, you will be advised by email at least 24 hours before departure.
- Upgrades will be finalized in descending order of bid. If multiple customers bid at the same price, the upgrade will be finalized based on the priority order of the purchased ticket reservation class, JMB status, and bid execution date and time.
- Depending on the reservation status of the applicable flight at the time of bidding deadline, there may be occasions when no upgrades are offered.
- If successful, you will be advised by email at least 24 hours before departure.
- Upgrades will be finalized in descending order of bid. If multiple customers bid at the same price, the upgrade will be finalized based on the priority order of the purchased ticket reservation class, JMB status, and bid execution date and time.
- Depending on the reservation status of the applicable flight at the time of bidding deadline, there may be occasions when no upgrades are offered.
If you did not make a successful bid
- We will contact you by email at least 24 hours before departure.
- The bid amount will not be charged. Please board in the purchased ticket class.
- We ask your understanding that inquiries regarding upgrade results are not accepted.