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Deutsche Bahn Rail Services (DB) Rail & Fly Service

[Important Notice] For Passengers with Bookings Including Deutsche Bahn (DB) Rail & Fly Service

  • Due to the termination of the partnership between our partner Deutsche Bahn (DB) and WorldTicket (W2), the "Deutsche Bahn (DB) Rail & Fly Service" will be discontinued as of October 14, 2026.

    Consequently, reservations for Deutsche Bahn segments (flight numbers starting with "W2") booked under this service for travel on or after October 15, 2026, will be sequentially cancelled, and are expected to no longer be visible in your itinerary on the JAL website.

    〔Affected Bookings〕
    Reservations for travel on or after October 15, 2026, that include W2 flight numbers on our tickets

    〔Future Actions and Support〕
    We are urgently coordinating with all relevant parties to arrange alternative transportation options and finalize our official support policy for the cancelled rail segments.

    As soon as these details are finalized, we will notify affected passengers via their registered email addresses and update this webpage. We kindly ask for your patience until our next update.

    Regarding your flight segments, we are currently making all necessary preparations to ensure they can be used as booked. We deeply appreciate your understanding and patience regarding this short-notice notification.

"Fly JAL" and "Ride Deutsche Bahn Rail", taking you up to 6,000 destinations all around in Germany.

Deutsche Bahn Rail ticket is now purchasable online in conjunction with flight ticket for those flying on JAL Frankfurt route.

Eligible passengers

Passengers on flights JL407/408 who travel onwards using Deutsche Bahn Rail Services (Connections must be in 24hours.)

  • Train tickets are only valid on the day or the following day of the Deutsche Bahn reservation.

Eligible fares

All JAL Published fares from Japan / Germany

  • oneworld fares are not applicable for this service.
  • JAL Group international award tickets, and tickets issued by other carriers are not applicable for this service

Main Deutsche Bahn Rail Services routes (to and from Frankfurt Airport station)

Eligible routes

Rail&Fly tickets are valid on local/regional and long-distance trains of Deutsche Bahn.

Please check the Deutsche Bahn website for further details.

  • You will be redirected to an external site.
Deutsche Bahn Rail Services Open in New Window

Usage conditions

In accordance with the applicable Fare Regulations.

How to use the service

How to reserve the service

Please reserve this service when making your international flight ticket reservation through JAL website, call center (JAL International Reservation and Information), or your travel agent.

  • If you wish to add Deutsche Bahn Rail sector after purchasing your flight ticket, please contact the place where you purchased your flight ticket.
  • You cannot add a Deutsche Bahn ticket after purchasing your ticket on the JAL Web site. Please apply for the air ticket and the Deutsche Bahn ticket at the same time. Please select "Railway Germany, QYG" from the booking cassette.

Boarding class

The boarding class for Deutsche Bahn (DB) sector depends on the your fare. Please see below for how to check your boarding class on the JAL website.

Online ticket

Rail&Fly passengers is require to issue Online ticket on the Check-in web site.
You will need to show your Online Ticket when boarding. Please print and bring your ticket in advance or present the e-mail containing your ticket.

  • You will be redirected to an external site.
Open in New Window https://www.rail-checkin.com
Online Check-in for Deutsche Bahn (DB)
  • Online ticket can be issued immediately after purchasing the flight ticket.
  • Please prepare for PNR Locator or JAL e-Ticket Number and access to the Check-in web site.
  • Changes to a booking may not be permitted after the issue of Online ticket. 
    Once the online ticket is issued, no changes or refunds can be permitted within 48 hours of the departure time stated on the reference.
  • Railway section is issued as part of flight ticket. If the customer does not follow the itinerary in order or has a segment that will not be flown listed on the ticket, this could invalidate the ticket, including all remaining segments, and render the ticket unusable in accordance with fare regulations.

Q&A Regarding Deutsche Bahn

Notes

  • After exchanging for your Deutsche Bahn Rail Services rail tickets, the Deutsche Bahn Rail Services Conditions of Carriage apply.
    For any inquiry during your stay in Europe, please refer to the contact below.
  • Please refer Rail&Fly important information or the "Deutsche Bahn Rail Services" page for details.
  • You will be redirected to an external site.
Deutsche Bahn Rail Services Open in New Window
  • For any inquiry during your stay in Europe, please refer to the contact below.
JAL Group Offices and Contact us in EUROPE and AFRICA, MIDDLE EAST