Regarding the change of the operating hours of JAL Mileage Bank Center (Japan) due to novel coronavirus

Thank you for your continuous support for JAL Group.

In response to the spread of the novel coronavirus infection, JAL Group has announced that the operating hours of JAL Mileage Bank Center (Japan) will be changed from March 2, 2020 as follows.

JAL Mileage Bank Center, Japan/ In-flight Wi-Fi Service Desk / ShuR Service

Mon. - Sat. : 10:00~16:00

Sun., Holidays : Closed

JAL Global Club, Japan Desk/ JMB Diamond & Sapphire Desk / JGC Five Star Desk

Mon. - Sat. : 10:00~16:00

Sun., Holidays : Closed

JAL Family Club, Japan

Mon. - Fri. : 10:00~12:00、13:00~16:00

Sat., Sun., Holidays : Closed  

Service delivery (Respond to email inquiries, Delivery of cards/coupons/awards, Mileage accumulation, etc.) may be partially delayed.

We apologize for the inconvenience and appreciate your understanding.

February 28, 2020

Japan Airlines