Regarding the change of the operating hours of JAL Mileage Bank Center (Japan) due to COVID-19

Thank you for your continuous support for JAL Group.

To prevent the spread of COVID-19 infection, we are temporarily changing our business hours.

JAL Mileage Bank Center, Japan / ShuR Service

Mon. - Sat. : 9:30 - 17:30

Sun., Holidays : Closed

JAL Global Club, Japan Desk / JMB Diamond & Sapphire Desk / JGC Five Star Desk

Mon. - Sat. : 9:30 - 17:30

Sun., Holidays : Closed

JAL Family Club, Japan

Mon. - Fri. : 9:30 - 17:30

Sat., Sun., Holidays : Closed  

 In-flight Wi-Fi Service Desk

Mon. - Fri. : 9:30 - 17:30

Sat., Sun., Holidays : Closed  

Service delivery (Respond to email inquiries, Delivery of cards/coupons/awards, Mileage accumulation, etc.) may be partially delayed.

We apologize for the inconvenience and appreciate your understanding.

June 1, 2020

Japan Airlines