Tripadvisor, the world's largest travel site* and well-known for offering reviews from million of travelers, announced its "2020 Travelers' Choice Awards for Airlines" based on the airline reviews submitted on Tripadvisor, and Japan Airlines has been chosen as the "Best Airline" in Japan.
* Jumpshot for Tripadvisor Sites, worldwide, November 2019.
Also, Japan Airlines has been awarded for 3 categories, "Top 4 World's Best Airlines", and "Travelers Choice Major Airline Asia".
As Japan Airlines aims to become the most preferred airline in the world, JAL group staff will provide high quality products and services to exceed customers' expectation.
The awards highlight top airlines by level of service, covering First Class, Business Class, Premium Economy and Economy. Award winners were determined using an algorithm that took into account the quantity and quality of airline reviews and ratings submitted by travelers worldwide between January and December 2019.
The hallmarks of Travelers' Choice award winners are outstanding service, quality and value.