TripAdvisor, the world's largest travel site* and well-known for offering reviews from million of travelers, announced its first annual "2018 Travelers' Choice Awards for Airlines" based on the airline reviews submitted on TripAdvisor, and Japan Airlines has been chosen as the "Best Airline" in Japan.
* Jumpshot for TripAdvisor Sites, worldwide, September 2018.
Also, Japan Airlines has been awarded for "Top 5 World’s Best Airlines" and "Top 3 Best Airlines in Asia-Pacific".
With gratitude in our hearts and never forgetting your support, every JAL Group staff will strive to empathize with each customer to provide service that fulfills individual wants and needs.
The awards highlight top airlines by level of service, covering First Class, Business Class, Premium Economy and Economy. Award winners were determined using an algorithm that took into account the quantity and quality of airline reviews and ratings submitted by travelers worldwide from February 2017 to February 2018.
The hallmarks of Travelers' Choice award winners are outstanding service, quality and value.