A mindful journey starts with Japan Airlines' 5-Star experience.

However, the brightest stars are the ones we serve in our cabin!

We are delighted to be recognized as a Skytrax 5-Star airline for the second consecutive year.

We strive to go beyond expectations to care for you throughout your journey, making sure you rest well, eat well, and are well.

  • JAL is delivering 5-Star service in each class.

    JAL's first class seats are your retreat in the sky. Satiate your appetite with luxurious, fine-dining quality meals and enjoy the finest amenities.

    JAL First Class

  • JAL is delivering 5-Star service in each class.

    JAL's business class is designed to provide our guests with privacy and comfort. Rest well on our full-flat* seats and eat well with our inflight meals designed by renowned chefs.

    • *Available on select flights.

    JAL Business Class

  • JAL is delivering 5-Star service in each class.

    Enjoy premium benefits with JAL's premium economy. Savor your meal with a glass of champagne and travel more efficiently with priority check-in.

    JAL Premium Economy Class

  • JAL is delivering 5-Star service in each class.

    Experience the world's best economy class seat* with JAL's Sky Wider, designed with wider pitch and more legroom to ensure our guests travel well with JAL on every class.

    • *Awarded by Skytrax

    JAL Economy Class

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JAL's Economy Class has been named the best in the world.
Japan Airlines was also awarded by customers for featuring the World's Best Economy Class and the Best Economy Class Airline Seat at the Skytrax 2019 World Airline Awards*.
  • *Results are based on Skytrax's surveys of more than 20 million travelers from over 100 countries.

Opens in new windowWorld's No.1 Economy Seats (2019)

We will continue to deliver the highest quality of service,
authentic Japanese hospitality, and attentiveness to your needs,
as we aim to be the most preferred airline among travelers around the world.

What Is Skytrax?
Founded in 1989, Skytrax is an international airline rating company based in London, England. Skytrax evaluates airlines from all over the world, and the World Airline Awards is the standard for global evaluation of airlines.


The Highest Award for Global Airlines
The World Airline Star Ratings are an airline quality ranking based on global standards. Airlines awarded the 5-Star rating are those whose front-line products and services are assessed against the highest standards of quality.

JAL Award History

JAL's excellent services have been recognized with many awards.

Opens in new windowJAPAN AIRLINES Corporate Information (AWARDS)

  • Tripadvisor® Tripadvisor has recognized Japan Airlines with an award as "2020 Best Airline in Japan"
  • Flight Global JAL was named the Most Consistent Winner in the past five years and best Asia Pacific Major Mainline Airline in 2018 for on-time performance.
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