Notices

Information Regarding Fuel Surcharge and Insurance Surcharge for International Flights

Important Notice Regarding Travel Restrictions Due to the Ebola Outbreak

Important Notice Regarding Check-in Deadlines and Carry-on baggage

Terminal Relocation of Japan Airlines and closure of JAL Lounge at Frankfurt Airport (Effective from Tuesday, May 19, 2026)

Alert: Beware of Phishing Scams

On September 4, 2025, JAL started the sale of Paid Priority Baggage Service as for International flights.

Passenger Rights EU Regulation(EC) 261/2004 and UK Regulation UK261

Inquiries Regarding Incorrect Translations and Summaries of Email Services

JAL Mileage Bank Important notice regarding password

The Domestic Flights Limited Time Sale and Access Restrictions to JAL Web Site during Sales Period due to Congestion

Notice of Revisions to "Handling of Personal Information by JAL Group Airlines" (Privacy Policy)

JAL Carbon Offsetting

Changes to Login Method for JAL Mileage Bank (October 20, 2021)

Business Jet / Private Jet Connection & Transfer at any airport in Japan and around the world