International Flights Advance seat selection
This service allows you to view the seat map before departure and select your preferred seat, including adjacent seats or a window or aisle seat option.
Advance seat selection
- Seat selection is available when you book your flight.
- Selecting or changing seats on the website are available until check-in.
- With the paid advance seat selection service, Economy Class passengers may select seats with extra legroom for a more comfortable journey.
- With online check-in, you can select your seat and receive your boarding pass in one step for more convenience.
- Available from 24 hours prior to flight departure.
How to select seats
Step 1
Proceed to advance seat selection from your booking confirmation or booking details page, or during the booking procedure
You can select your seat whenever you prefer, either at the time of booking or after completing your booking.
- If your booking is complete, proceed from the button below.
72 hours prior to flight departure
- Available until 72 hours prior to flight departure.
24 hours prior to flight departure
- Available from 24 hours prior to flight departure.
Step 2
Select your seat
Select the passenger first and click or tap the seat you wish to be assigned to.
After selecting the seat, complete your selection by clicking or tapping “Assign.”
Eligibility
Applicable routes
All flights operated by JAL
- See below for information on advance seat selection for flights bearing partner airlines' flight numbers or codeshare flights operated by other airlines.
Applicable classes
- First Class
- Business Class
- Premium Economy Class
- Economy Class*
- Domestic Class J and Economy Class* used with international flight tickets
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However, for tickets departing from Japan under booking class Z, seats can only be selected for routes to and from Hawaii and Guam.
Seat selection is not available for booking class G.
Applicable fares
- Normal fares
- Personal discounted fares
- Award tickets
- Personal package trip fares
Advance seat selection limits by fare Close
Personal discounted fares
Only seats at the back are available to select in the following cases.
- Booking classes L, V, and S on flights to/from Honolulu, Kona, and Guam
- Booking classes Q, N, O, and Z
For award tickets
The range of seats available for booking will differ depending on the mileage used.
Notes and support information for advance seat selection
Using advance seat selection
Request to passengers assigned to seats in the emergency exit row Close
In accordance with a directive from Japan’s Ministry of Land, Infrastructure, Transport and Tourism, effective April 1, 2009, emergency exit seats are assigned only to passengers who meet all of the conditions listed below, in the interest of passenger safety.
- Passengers who are 15 years of age or over (we are not allowed to assign emergency exit seats to passengers under the age of 15)
- Passengers who do not require assistance from a companion or staff member when boarding
- Passengers who are capable of assisting in an emergency evacuation, e.g., by closing or opening an aircraft door
- Passengers who are able to understand evacuation procedures and crew members' instructions, and verbally convey such information to other passengers
- Passengers who are not required to assist an accompanying passenger in an emergency evacuation*
- Passengers who consent to providing assistance in the event of an emergency evacuation
Passengers who do not satisfy 1 to 6 above and who have completed advance seat selection will be requested to change to other seats.
In the unlikely event of an emergency evacuation, passengers seated in emergency exit rows will be requested to provide assistance under instructions from the cabin crew.
In addition, passengers seated in these seats may not place baggage at their feet or on their lap during takeoff and landing. Your understanding and cooperation is highly appreciated.
- Passengers accompanied by small children (under 8 on domestic flights or under 12 on international flights) may not sit in emergency exit row seats.
Notices and information for advance seat selection Close
- Even if you selected a seat in advance, it may not be honored if you miss your flight’s check-in cutoff time.
- If you booked with JAL and your seat number has changed, we will contact you via the email address registered in the Boarding Information Notification Service. Please register an email address for each customer on the booking details screen.
- Some seats cannot be selected by unaccompanied minors, passengers traveling with infants, pregnant passengers, and passengers using wheelchairs. Please verify the relevant details when booking.
- If a seat with a baby bassinet (a baby bed) is assigned to a customer without a baby, we may ask you to change your selected seat if it is requested by a passenger who wishes to use the baby bassinet.
- If your selected seat number has changed 3 days or less before departure, the new seat number may not be reflected on the JAL website.
- Advance seat selection will not be available in the following situations.
- When all seats eligible for advance selection have already been selected.
- Deutsche Bahn rail sectors
Support information
Information for customers who require special assistance
View support information for passengers who are pregnant, traveling with pets, or require other special assistance.