Travel Info
Prepare for your trip with our curated boarding guides and travel essentials.
JAL is here to support you every step of the way for a safe and memorable trip.
Pre-boarding preparations
View Baggage Rules
Carry-on baggage
Information on the size and number of carry-on baggage you may bring onboard.
Checked baggage
Information on the size, weight, and important points to note for checked baggage at the airport.
Restricted baggage
Please note that certain restrictions apply to carry-on baggage and checked baggage at the airport.
Use of Electronic Devices
Information regarding guidelines for using electronic devices onboard.
Baggage Rules/Convenient Services
Information on baggage rules, restrictions, and other important points, as well as convenient services.
Other Baggage Information Open
Check Entry Requirements
Entry Requirements for Each Country
Information on the entry requirements and necessary documents for each country. Please be sure to check the latest information yourself in advance.
Before departure, on the day of departure, and even in the sky.
From bookings and ticket management to upgrades and Wi-Fi connectivity.
Enjoy a stress-free trip with the JAL app, providing real-time updates right when you need them.
JAL Mileage Bank
You may apply for post-flight credit for flights taken prior to joining, provided they were taken within 6 months of your enrollment date. (except for some flights)
Earn miles effortlessly and turn them into your next adventure.
Check-in Procedures and Facility Use on the Day of Flight
Boarding procedures
Airport Transfer
Information on transportation access to each airport.
Confirmation of boarding procedures
Information on the boarding procedure.
Confirmation of Transfer
Information regarding connecting flights, including domestic flights.
- For international flight connections, please check the information at each airport.
Use of Facilities
Lounge Service
We offer a variety of services to ensure you have a comfortable stay in the airport lounge.
Support Services
Flight Support
We provide boarding assistance and support for passengers with disabilities, passengers traveling with infants, and others.
Options/Advance Arrangements
