Flight information (domestic)

Flight information (international)

Latest flight news (operation information)

Jan 23, 2021 22:00JST

The following airports may experience flight delay, cancellation, or diversions due to bad weather on January 24.

Hokkaido No applicable airport
Tohoku / Hokuriku No applicable airport
Kanto / Tokai / Kinki Tajima( poor visibility )
Chugoku / Shikoku No applicable airport
Kyushu / Okinawa No applicable airport

Please use the above departure/arrival search function to view the latest flight information before departure.

[ Flight information caused by snow at the Kanto Area ]
On January 24, JAL Group flights are expected to operate normaly.
Also, please check the relevant freeway information in the Kanto Area before departing.

The next update is scheduled for tomorrow morning.

Notice (Jan 23, 2021 22:00 JST)

  • *Lastest JAL flight status is predicted according to the weather conditions and other relevant data. Delay, cancellation and other operation status may vary from aircrafts.
  • *Flight delay or cancellation due to aircraft maintenance reason and information about the codeshare flight operated by other airlines are not included.

What to do when your flight is delayed or canceled

STEP1Check the operation status of your flight

Please search the operation status of your flight. If it corresponds to any of the following, you can request to change your flight or refund your ticket.

  • Your departure or arrival airport is shown in Airports with Special Ticket Handling.
  • An asterisk (*) or attention (!) mark is shown for your flight in Arrivals & Departures or Flight Delay/Cancellation Information.

We will not charge any handling fees for the changes or refunds resulting from the anticipated effects on operations caused by bad weather (typhoon, etc) or natural disasters.

STEP2Check the type of your ticket

Domestic flight tickets

Please see the details and procedures below.

Reservation change and refund due to flight disruption

Tickets redeemed (paid) with JMB miles

Please see the details and procedures below.

Tickets purchased through a tour operator or travel agent (not JAL website) If you purchased the tickets through a tour operator, travel agent or on another travel site, please contact them directly.

If you want to change to other alternative JAL flight departing within 3 days (including the rebooking date), you may refer to the following rebooking procedures on JAL website.

Select the "Rebook" button below to proceed to the domestic flight reservation page, specify "One-Way Fare" in "Fare option" and rebook an alternative flight of the same flight sector and class of service as your original ticket. Take note of the Flight Number and the 6-digit Reservation Number displayed on the Booking Completed page (Please do not purchase the ticket). Call us or approach to the airport counter on the departure day for further procedures.

open in new windowRebook

If your domestic flight sectors are part of an international flight ticket, or you are holding a Japan Explorer Pass ticket or oneworld Visit Japan ticket, please contact us for reservation change or refund.

Contact JAL in Japan (International Reservation and Information)

Contact JAL outside Japan

Other convenient services

Up-to-date flight news on Twitter

Follow and keep updated with JAL's international and domestic flight information.

JAL flight information on Twitter

Flight delay/cancellation information

Search information and issue certificate for the delayed or cancelled domestic flights.

Search flight delay/cancellation information

Weather information of Japan and worldwide

Weather information

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