Flight information (domestic)
Flight information (international)
- Departure and arrival
- Latest flight news
- What to do when your flight is delayed or canceled
- Other convenient services
Search live departure and arrival times
Latest flight news (operation information)
September 19 2019 10:40JST
The following airports may experience flight delay, cancellation, or diversions due to bad weather on September 19.
| Hokkaido | No applicable airport |
|---|---|
| Tohoku / Hokuriku | No applicable airport |
| Kanto / Tokai / Kinki | No applicable airport |
| Chugoku / Shikoku | No applicable airport |
| Kyushu / Okinawa | Yakushima, Tokunoshima, Yoron, Kitadaito, Minamidaito, Yonaguni（ strong winds ） *Please check the following topics about Tropical depression Information. |
Please use the above departure/arrival search function to view the latest flight information before departure.
The next update is scheduled at 13:00 (subject to change).
Topics Sep 19, 2019 10:40 JST
- Tropical depression Information
- The following airports may experience irregular operations due to tropical depression.
[ September 19 ]
Yonaguni
*The flights may need to return to the departure airport or divert to another airport after departure.
[ September 20 ]
(afternoon) Okinawa Naha
(all day) Kikaijima, Amami-Oshima, Tokunoshima, Okinoerabu, Yoron, Kitadaito, Minamidaito, Kumejima, Miyako,
Tarama, Ishigaki, Yonaguni
[ September 21 ]
Kikaijima, Amami-Oshima, Tokunoshima, Okinoerabu, Yoron, Kitadaito, Minamidaito, Kumejima, Miyako,
Tarama, Ishigaki, Yonaguni
Decision on flight operations is going to be made depending on the latest weather information.
Flight operation information will be reflected to flight arrival and departure information search as soon as decided.
We recommend checking the latest flight status of your flight from flight arrival and departure information search above.
*Flight arrival and departure information is available 1 day prior to flight departure.
Please check the following link about Special Ticket Handling caused by tropical depression.
What to do when your flight is delayed or canceled
The latest flight operation information of your flight is notified by email.
Please check the following link for detail.
E-mail notification(domestic flight)
- *Lastest JAL flight status is predicted according to the weather conditions and other relevant data. Delay, cancellation and other operation status may vary from aircrafts.
- *Flight delay or cancellation due to aircraft maintenance reason and information about the codeshare flight operated by other airlines are not included.
What to do when your flight is delayed or canceled
STEP1Check the operation status of your flight
Please search the operation status of your flight. If it corresponds to any of the following, you can request to change your flight or refund your ticket.
- Your departure or arrival airport is shown in Airports with Special Ticket Handling.
- An asterisk (*) mark is shown for your flight in Arrivals & Departures or Flight Delay/Cancellation Information.
Airports with Special Ticket HandlingWe will not charge any handling fees for the changes or refunds resulting from the anticipated effects on operations caused by bad weather (typhoon, etc) or natural disasters.
STEP2Check the type of your ticket
| Domestic flight tickets |
Please see the details and procedures below. |
|---|---|
| Tickets redeemed (paid) with JMB miles |
Please see the details and procedures below. |
| Tickets purchased through a tour operator or travel agent (not JAL website) | If you purchased the tickets through a tour operator, travel agent or on another travel site, please contact them directly. |
If you want to change to other alternative JAL flight departing within 3 days (including the rebooking date), you may refer to the following rebooking procedures on JAL website.
Select the "Rebook" button below to proceed to the domestic flight reservation page, specify "One-Way Fare" in "Fare option" and rebook an alternative flight of the same flight sector and class of service as your original ticket. Take note of the Flight Number and the 6-digit Reservation Number displayed on the Booking Completed page (Please do not purchase the ticket). Call us or approach to the airport counter on the departure day for further procedures.
RebookIf your domestic flight sectors are part of an international flight ticket, or you are holding a Japan Explorer Pass ticket or oneworld Visit Japan ticket, please contact us for reservation change or refund.
Contact JAL in Japan (International Reservation and Information)
Other convenient services
Up-to-date flight news on Twitter
Follow and keep updated with JAL's international and domestic flight information.
JAL flight information on Twitter
Flight delay/cancellation information
Search information and issue certificate for the delayed or cancelled domestic flights.
Search flight delay/cancellation information
Weather information of Japan and worldwide
24-hour flight information service (SKY NAVI)
You may check the arrival and departure times for JAL flights through SKY NAVI. Simply follow the voice guidance to speak a command, the system will provide the information accordingly.
-
24-hour contact number (toll free)
0120-747-222 -
Call from mobile phone (toll)
03-5796-9345
* When calling the toll-free number, please enable to show your caller ID or add "186" before the above phone number.
If you are calling outside Japan, please find JAL Group branches and contact numbers below.