Flight information (domestic)
Flight information (international)
- Departure and arrival
- Latest flight news
- What to do when your flight is delayed or canceled
- Other convenient services
Search live departure and arrival times
Latest flight news (operation information)
December 16, 2018 22:00 JST
The following airports may experience flight delay, cancellation, or diversions due to bad weather on December 17.
| Hokkaido | No applicable airport |
|---|---|
| Tohoku / Hokuriku | No applicable airport |
| Kanto / Tokai / Kinki | No applicable airport |
| Chugoku / Shikoku | No applicable airport |
| Kyushu / Okinawa | No applicable airport |
Please use the above departure/arrival search function to view the latest flight information before departure.
The next update is scheduled for tomorrow morning.
- *Lastest JAL flight status is predicted according to the weather conditions and other relevant data. Delay, cancellation and other operation status may vary from aircrafts.
- *Flight delay or cancellation due to aircraft maintenance reason and information about the codeshare flight operated by other airlines are not included.
What to do when your flight is delayed or canceled
STEP1Check the operation status of your flight
Please search the operation status of your flight at Arrivals & Departures or Flight Delay/Cancellation Information page, and check if an asterisk (*) mark is shown for your flight.
Arrivals & DeparturesIf asterisk (*) mark is shown for your flight, you can request to change or refund your ticket.
We will not charge any handling fees for the changes or refunds resulting from the anticipated effects on operations caused by bad weather (typhoon, etc) or natural disasters.
STEP2Check the type of your ticket
| Domestic flight tickets |
Please see the details and procedures below. |
|---|---|
| Tickets redeemed (paid) with JMB miles |
Please see the details and procedures below. |
| Tickets purchased through a tour operator or travel agent (not JAL website) | If you purchased the tickets through a tour operator, travel agent or on another travel site, please contact them directly. |
If you want to change to other alternative JAL flight departing within 3 days (including the rebooking date), you may refer to the following rebooking procedures on JAL website.
Select the "Rebook" button below to proceed to the domestic flight reservation page, specify "One-Way Fare" in "Fare option" and rebook an alternative flight of the same flight sector and class of service as your original ticket. Take note of the Flight Number and the 6-digit Reservation Number displayed on the Booking Completed page (Please do not purchase the ticket). Call us or approach to the airport counter on the departure day for further procedures.
RebookIf your domestic flight sectors are part of an international flight ticket, or you are holding a Japan Explorer Pass ticket or oneworld Visit Japan ticket, please contact us for reservation change or refund.
Contact JAL in Japan (International Reservation and Information)
Other convenient services
Up-to-date flight news on Twitter
Follow and keep updated with JAL's international and domestic flight information.
JAL flight information on Twitter
Flight delay/cancellation information
Search information and issue certificate for the delayed or cancelled domestic flights.
Search flight delay/cancellation information
Weather information of Japan and worldwide
24-hour flight information service (SKY NAVI)
You may check the arrival and departure times for JAL flights through SKY NAVI. Simply follow the voice guidance to speak a command, the system will provide the information accordingly.
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24-hour contact number (toll free)
0120-747-222 -
Call from mobile phone (toll)
03-5796-9345
* When calling the toll-free number, please enable to show your caller ID or add "186" before the above phone number.
If you are calling outside Japan, please find JAL Group branches and contact numbers below.