JAL News

Information Regarding Fuel Surcharge and Insurance Surcharge for International Flights

Information about inflight Wi-Fi service

Change of Opening hours for JMB related inquiries at the JAL Contact Centre

JAL Mileage Bank Important notice regarding password

Change of Opening hours at the JAL Contact Centre

Temporary changes of call centre operating hours in Europe

The Domestic Flights Limited Time Sale and Access Restrictions to JAL Web Site during Sales Period due to Congestion

Notice to customers who purchased or refunded tickets by debit or credit card on January 29 or 30, 2023

JAL Chat Auto-Response Service Information

Notice Regarding Phishing/Fraudulent Call Center

Notice: Congestion at the JAL Contact Center

Notice of Revisions to "Handling of Personal Information by JAL Group Airlines" (Privacy Policy)

JAL Carbon Offsetting

Provision of Immigration Information upon Entry into the United States

Changes to Login Method for JAL Mileage Bank (October 20, 2021)

The JAL app is now available for all flights and for both JMB and non-JMB members

Business Jet / Private Jet Connection & Transfer at any airport in Japan and around the world

General strike in France

More flights to Tokyo (Haneda)! New Helsinki - Haneda route will open in 2020 Summer

End of Sales of oneworld YOKOSO/Visit Japan Fare and oneworld YOKOSO/Visit TOHOKU Fare

Important Notice to Prevent Unauthorized Logins by "Spoofing" from Third Parties

The Introduction of International Tourist Tax in Japan

Passenger Rights regulation EC261/04

Restrictions on liquids, gels and aerosols as carry-on baggage