You will be transferred from jal.co.jp to an external site. Please be informed that the external site may not follow the same accessibility policies as jal.co.jp.
Information Regarding Fuel Surcharge and Insurance Surcharge for International Flights
Information about inflight Wi-Fi service
Change of Opening hours for JMB related inquiries at the JAL Contact Centre
JAL Mileage Bank Important notice regarding password
Change of Opening hours at the JAL Contact Centre
Temporary changes of call centre operating hours in Europe
The Domestic Flights Limited Time Sale and Access Restrictions to JAL Web Site during Sales Period due to Congestion
Notice to customers who purchased or refunded tickets by debit or credit card on January 29 or 30, 2023
Notice from Japan Tourism Agency and Japan National Tourism Organization
JAL Chat Auto-Response Service Information
Notice Regarding Phishing/Fraudulent Call Center
Notice: Congestion at the JAL Contact Center
Notice of Revisions to "Handling of Personal Information by JAL Group Airlines" (Privacy Policy)
JAL Carbon Offsetting
Provision of Immigration Information upon Entry into the United States
Changes to Login Method for JAL Mileage Bank (October 20, 2021)
The JAL app is now available for all flights and for both JMB and non-JMB members
Business Jet / Private Jet Connection & Transfer at any airport in Japan and around the world
General strike in France
More flights to Tokyo (Haneda)! New Helsinki - Haneda route will open in 2020 Summer
End of Sales of oneworld YOKOSO/Visit Japan Fare and oneworld YOKOSO/Visit TOHOKU Fare
Important Notice to Prevent Unauthorized Logins by "Spoofing" from Third Parties
The Introduction of International Tourist Tax in Japan
Passenger Rights regulation EC261/04
Restrictions on liquids, gels and aerosols as carry-on baggage