System Maintenance

Previous system maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

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Service suspension period Services to be suspended
March 15, 2026 (Sun) 22:00 p.m. - March 16, 2026 (Mon) 4:30 a.m. (JST)

JAL Website, JAL App

  • JAL Mileage Bank Member Login (Member authentication, password reset, membership information change, award exchange, booking confirmation etc)
  • All services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
  • JAL Mileage Bank
    JAL Mileage Bank Enrollment
    Post-login services (benefit exchanges, personal information reference/update, etc.)
    All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
  • International Flight Online Check-in
18 March 2026 (Wed) 17:00 p.m. - 20:30 p.m. (GMT)

JAL Website, JAL App

  • JAL Mileage Bank Member Login (Member authentication, password reset, membership information change, award exchange, booking confirmation etc)
  • Processing of new JAL Mileage Bank members' admission
23 March 2026 (Wed) 17:00 p.m. - 19:00 p.m. (GMT)

JAL Website, JAL App

  • JAL Mileage Bank Member Login (Member authentication, password reset, membership information change, award exchange, booking confirmation etc)
  • Processing of new JAL Mileage Bank members' admission

*System maintenance schedule is subject to change.