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Redeeming Mileage JAL International Award Tickets

Eligible Routes

  • Japan Airlines (JAL) International Routes
JAL JAPAN AIRLINES

Who is Eligible for Awards

Awards can be used by the JMB member and the following relatives designated by the member:Please click here for details.

Required Mileage

Please review the "JAL International Award Ticket Chart".

Please click here for further details of JAL international flight “Fuel surcharge” and “Security Surcharge”

Restricted Travel Dates For Awards

Please review "Restricted Travel Dates for JAL International Award Tickets". If travel within Japan is included, "Restricted Travel Dates for JAL Group Domestic Award Tickets" will also apply. At other times the number of seats available for award travel may be limited, or may not be available.

validity

JAL international award tickets are valid for one year from the date mileage is deducted (the date the award ticket is issued). Expiration date of award tickets indicates the flight date on the last flight coupon of the award tickets.
If you do not board the reserved flight, the award ticket will be invalid, and mileage refund and changes to other awards will not be available.

Conditions For Using Award Tickets

Itineraries

Permitted

TOKYO OUTBOUND RETURN LONDON TOKYO OUTBOUND RETURN HONG KONG MANILA

TOKYO OSAKA OUTBOUND RETURN LONDON

Not Permitted

NEWYORK PARIS OUTBOUND RETURN TOKYO
  • * New York (departure city) and Paris (return city) are not in the same area nor in the same country.
HANEDA FUKUOKA NARITA HONOLULU
  • * Even if Fukuoka is a transit point within 24 hours, domestic round-trip journey to/from origin can not be combined with the international travel originating from Japan.
TOKYO Y CLASS NEWYORK LONDON
  • * 55,000 miles are needed for this itinerary.
    Tokyo-New York=50,000
    Tokyo-London =55,000 (Economy Class)

For each award, a maximum of 3 flight sectors will be allowed each way.

TOKYO Y CLASS BANGKOK
  • * Sum of half the Tokyo-Bangkok round-trip mileage for C-class and Y-class will be required.
SYDNEY C CLASS TOKYO F CLASS LOS ANGELES
  • * Los Angeles-Sydney round-trip F-class mileage will be required.

Changes To Awards after Mileage Redemption

<Permitted>
Change to flight number and flight date are permitted.

<Not Permitted>
Change to the traveler's name, the flight sector, the class of service, the routing, reversing the direction of travel and exchange of awards are not permitted.

Change in the flight number is permitted through the JAL website only when all the passengers using the e-ticket change their flights to the same flight before commencement of travel.
Please contact the JMB International Award Reservation Desk if the route is changed to outside of an eligible route for e-ticket or if reservations for certain passengers are changed.

How To Redeem / Use / Receive Awards

Requests for award ticket must be made through JAL web site or following JMB Award Reservation desk.
Reservation is available from 330 days prior to the departure date of your itinerary's final returning flight sector.

How to Apply

1. JAL Homepage . . . 
Please apply from here
2. JMB International Award Reservations Desk, Japan . . .  JMB International Award Reservations Desk, Japan
ND0570-025-121
(Toll call)
When you use a international call or from IP-phone, please call 03-6733-3062 (Toll call).
(8:00 - 19:00 / 7days a week)
The content of conversation with the customer may be recorded or monitored to ensure quality service.

Deadlines for Award Application

Reminders for Award Application

Receiving International Award Tickets

For the security of our JMB members, all items sent from JMB can ONLY be mailed to your current address in Japan on record. Please notify JMB promptly of any change of address. However, when you apply for the routes eligible for e-tickets through the JAL website, please print out a “e-ticket passenger receipt” through the JAL website or receive a “e-ticket passenger receipt” via FAX number registered as member information (within Japan).

When picking up your award in person at JAL Group city international ticket office in Japan :

Mileage Reinstatement Service for Unused Awards

After application for the award has been completed*1 the mileage used for the award can only be reinstated for totally unused award by paying the applicable fee. All reinstated mileage must be returned to the JMB account from which it was redeemed.
Please click here for details.

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