*The content of conversation with the customer may be recorded or monitored to ensure quality service.
Fax us your reservation in free format.
We will reply by the next day of receiving your request, between 9:00 a.m. and 8:00 p.m..
JL-BA code-share flights are becoming more and more convenient.
All priority guests traveling on JL code-share flights on British Airways may contact JAL reservations for any changes to the reservation effective from 01 May 2013 (*1)
Also customers who use medical oxygen bottle or medical equipment in cabin can travel on JL code-share flights without re-booking on British Airways. (*2)
(*1) Some exceptions exist.
(*2) BA Medical Information Form is required when customers traveling on JL code-share flights on BA operating flights.
Please contact the JAL Priority Guest Reservations in advance.
Learn more about our various assistance to meet your needs, from boarding at the departure airport to claiming your baggage upon arrival.