JAPAN AIRLINES

System maintenance

Previous system maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Service suspension period Services to be suspended
November 10, 2018 (Sat)0:00 a.m. - 6:00 a.m.(Japan time)
[JAL website/JAL mobile site]
  • Services Unavailable:
    • Enrollment in JAL Mileage Bank (For "Airplane Card", "Shirotan Card" and "Shimajiro Card")
    • JAL Mileage Bank Membership Services (Address change that involve a change of membership region)
    • JAL Family Club Enrollment/Membership Services/Procedures
November 11, 2018 (Sun)5:45 a.m. - 6:30 a.m.(Japan time)
[JAL website/JAL mobile site]
  • Services Unavailable:
    All services for Domestic and International Flight - manage booking/view my reservation, booking and purchase.
    All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards:
    (reservations, changes, cancellations, ticketing and confirmation)
    All services for JMB members including member login
    Convenience store payment
    payment for domestic and international tickets
November 13, 2018 (Tue)0:00 a.m. - 1:00 a.m.(Japan time)
[JAL website/JAL mobile site]
  • Services Unavailable:
    Japan Domestic Flight and Domestic Award Tickets- Seat selection services (Boarding date:November 13)

System maintenance schedule is subject to change.

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