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Airport / Check-in

Information about airports and check-in procedures

Thank you for your cooperation so that we can depart on schedule.

Proceed to the Security checkpoint 15 minutes before departure. → Please be at the boarding gate 10 minutes before departure. Departure time is when all doors are closed and the aircraft begins to move.
  • You may not be permitted to board after this time.
  • * Passengers connecting from a domestic flight to an international flight must complete check-in 30 minutes prior to departure time.

Airport Information

  • Airport Guide
    Information regarding wheelchair accessible restrooms, JAL Smile Support Service Counter, and other airport facilities.
  • Lounge Service
    Relax for a short while before boarding. Information regarding services in each airport.

About Carry-on items

Information on important policies and rules regarding check-in baggage, items that can be carried aboard and the in-flight use of electronic devices.

  • Items that can be carried aboard
    Important information on rules and notices regarding items that can be carried aboard.
  • Check-in baggage
    Important information on rules and notices regarding check-in baggage. Click here for detailed information about checking sports gear, baby carriage, and other such items.

A comfortable, safe trip for all our customers.

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