Self Service Check-in and Ticketing Kiosk

You can easily purchase your ticket, select your seat, check-in and issue your receipt.
Available at all airports.

What's new? New Self Service Check-in and Ticketing Kiosk!
Bilingual Service. English and Japanese are supported.
Large screen and improved performance.
You can easily credit your mile and issue receipt after check in.
Check the location of the restrooms, exit doors, and seats with extra foot room on our renewed seat map. You can also select from some restricted seats such as emergency exit row seats.

How to use Kiosk

  • Check-in
  • Ticket Purchase
  • Receipt
  • Mileage Registration
  • Upgrade
  • Stand-by
  • Seat Change

Check-in

Please have one of the following ready
  • JMB IC card, JALCARD, or mobile with IC (NFC) function
  • E-ticket itinerary / receipt
  • JMB card
  • 8 or 12-digit order number

JMB IC card, JALCARD, or mobile with IC (NFC) function

8 or 12-digit order number

JMB card, or Credir card

E-ticket itinerary / receipt

Boarding passes for all passengers will be issued. Please check the numbers and collect.

  • * If all passengers "tap" the IC card (JMB card/JALCARD) or 2D barcode for check-in, boarding pass will not be issued. Please use the same IC card or 2D barcode to access the security checkpoint and boarding gate.

Note

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