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Information Regarding Fuel Surcharge and Insurance Surcharge for International Flights
Notice regarding our operations on European, Russian routes
The Domestic Flights Limited Time Sale and Access Restrictions to JAL Web Site during Sales Period due to Congestion
Notice to customers who purchased or refunded tickets by debit or credit card on January 29 or 30, 2023
Notice from Japan Tourism Agency and Japan National Tourism Organization
JAL Chat Auto-Response Service Information
Notice of Revisions to "Handling of Personal Information by JAL Group Airlines" (Privacy Policy)
Resumption of Boeing 777 operation to the U.S. mainland
JAL Carbon Offsetting
Provision of Immigration Information upon Entry into the United States
Changes to Login Method for JAL Mileage Bank (October 20, 2021)
Mandatory passport information registration when booking flight operated by other carriers
The JAL app is now available for all flights and for both JMB and non-JMB members
Data Security Incident by SITA That Led to the Leakage of JAL Mileage Bank Member Data
Business Jet / Private Jet Connection & Transfer at any airport in Japan and around the world
Tax of each country and airport facility charges in International tickets
The Introduction of Passenger Facility Charges (Domestic) at Narita International Airport
JAL Announces International Network Expansion at Narita in 2020
Japan Airlines Certified as SKYTRAX 5-Star Airline for the 2nd Consecutive Year
End of Sales of oneworld YOKOSO/Visit Japan Fare and oneworld YOKOSO/Visit TOHOKU Fare
Meet the New JAL Mileage Bank World Marketplace
JAL Named the Best Airline in Japan by TripAdvisor for the Third Consecutive Year
Important Notice to Prevent Unauthorized Logins by "Spoofing" from Third Parties
Reservation Start Date for International Flights to be Changed to 360 days prior to Departure
JAL Group Announces Flight Frequency and Fleet Plans for FY2019
JAL Named Best Asia-Pacific Airline for On-time Performance in 2018
The Introduction of International Tourist Tax in Japan
Information for customers who purchase tickets by phone from call center
