What to do if you receive an e-mail or SMS/LINE that you do not recognize

If you do not recognize the content of a received e-mail or SMS/LINE, someone may have accidentally registered your e-mail address or phone number as their address or phone number.

Sender

E-mail addresses

Please contact us if you received an e-mail sent from any of the following addresses incorrectly.

Domestic flight Open

International flight Open

Common Domestic and International flight Open

SMS/LINE

SMS Open

LINE Open

Note

Please delete any e-mails or SMS/LINE that you do not recognize.
The JAL Group takes utmost care to protect the personal information of customers.