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*For domestic bookings, beginning with flights departing April 12, 2023.
The app provides support for everything related to domestic and international flights, from booking and purchasing through to boarding. It's also easy to check your flight information and reserved flights.
As long as you are logged in as a JMB Member, your member status*1 and other membership information will be displayed.
What's more, if you have flight tickets reserved, the status of your next flight*2, departure gate, check-in information, and the QR code required for boarding domestic flights will be displayed in accordance with your flight departure and your status.
*2 The flight status is shown from the day before departure.
You can make bookings for flights departing from Japan as well as flights departing from other cities and countries.
You can also see an overview of domestic flights (up to your next 4 flights) and international flights (up to your next 6 flights) that you have booked, as well as check your flight information and seats.
You can check relevant information, including the current weather, airport information, sightseeing information and details of in-flight meals on your upcoming JAL international flights. The information displayed is updated to match the current stage of your journey*: the days leading up to your flight, the day of departure, in-flight, and after landing at your destination.
You can use the navigation functions when at Haneda Airport and Narita Airport to see high-definition terminal maps that help you find directions and how much time you need.
It shows you where to find the airline lounges and departure gates, as well as cafés and souvenir stores located in the terminal.
You can receive flight information and reminder notifications for your flight.
STEP1
Install the app from the QR code.
STEP2
Select your city and language.
STEP3
Open the app and log in as a JMB Member to get started!
Open the app and select a menu from the home screen!
iPhone and iPod touch with OS 11.0 or higher
OS 5.0 or higher
If you enter your JMB membership number and password, your JMB membership information and special offer details will be automatically retrieved once per day and displayed in the app.
If you want to manually update this information, you can retrieve the latest information from "More" > "Update Master Code."
A domestic segment that is part of an international flight booking will be displayed as an "international flight" booking.
In addition, if your city is set to a non-Japanese city, some limitations apply to functions for booking and displaying single domestic Japanese flights that are not part of an international flight booking.
Please note that booking information cannot be displayed in the following cases:
Customers who have downloaded the JAL app and have turned the notification settings on.
Customers whose applicable flight booking is displayed in the app, or customers who are logged in as a JMB member.
To display your booking in the app, open the app and log in if you are a JMB member, or search for your booking if you are a Non-JMB Members
From the in-app menu, turn on all notification types under "More" > "Notification Settings."