Flight information (international)

Flight information (domestic)

Latest flight news (operation information)

September 23, 2019 13:00JST

The following airports may experience flight delay, cancellation, or diversions due to bad weather on September 23.

Japan / Asia *Please check the following topics about Typhoon Tapah Information and
Hong Kong International Airport.
Oceania / Guam / Hawaii No applicable airport
North America No applicable airport
Europe No applicable airport

Please use the above departure/arrival search function to view the latest flight information before departure.

The next update is scheduled at 16:00 (subject to change).

Topics Sep 23, 2019 13:00 JST

Typhoon Tapah Information
Typhoon Tapah has been downgraded to an extratropical cyclone.
But the following airports may experience irregular operations.

[ September 23 ]
Tokyo Narita

Decision on flight operations is going to be made depending on the latest weather information.
Flight operation information will be reflected to flight arrival and departure information search as soon as decided.
We recommend checking the latest flight status of your flight from flight arrival and departure information search above.

The latest flight operation information of your flight is notified by email.
Please check the following link for detail.
E-mail notification(international flight)

Travel Notice for passengers flying to/from Hong Kong International Airport
Flights operated by JAL to/from Hong Kong International Airport will operate normally at this moment.

Passengers who will take JL736(from Hong Kong to Narita) and JL026(from Hong Kong to Haneda)
should allow sufficient time for travelling to the airport.
Check-in counters will be opened 3 hours before departure time.
Additionally, passengers should have their confirmed tickets and travel documents ready for inspection upon arrival at the airport.

We recommend checking the latest flight status of your flight from flight arrival and departure information search above.
For information about the codeshare flight operated by other airlines,
please check from the link above "For a codeshare flights" or contact operateing airline.

  • *Lastest JAL flight status is predicted according to the weather conditions and other relevant data. Delay, cancellation and other operation status may vary from aircrafts.
  • *For information about the codeshare flight operated by other airlines, please check from the link above "For a codeshare flights" or contact operateing airline.

What to do when your flight is delayed or canceled due to flight disruption

When the flight operation is disrupted due to bad weather or disaster, we will give assistance to your booking.

International Ticket

Please contact JAL International Reservation and Information Desk.

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International Award Tickets

If you are calling outside Japan, please find JAL Group branches and contact numbers below.

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Other convenient services

We will notify you about any changes to your flight due to bad weather or other extraordinary circumstances.

E-mail notifications (for customers in Japan region)

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Up-to-date flight news on Twitter

Follow and keep updated with JAL's international and domestic flight information.

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Weather information of Japan and worldwide

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24-hour flight information service (SKY NAVI)

You may check the arrival and departure times for JAL flights through SKY NAVI. Simply follow the voice guidance to speak a command, the system will provide the information accordingly.

  • 24-hour contact number (toll free)

    Free_dial0120-747-222

  • Call from mobile phone (toll)

    03-5796-9345

* When calling the toll-free number, please enable to show your caller ID or add "186" before the above phone number.

If you are calling outside Japan, please find JAL Group branches and contact numbers below.

opens in new windowJAL group offices information

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