Flight information (international)
- Departure and arrival
- Latest flight news
- What to do when your flight is delayed or canceled
- Other convenient services
Search live departure and arrival times
Latest flight news (operation information)
March 31 , 2020 22:00 JST
The following airports may experience flight delay, cancellation, or diversions due to bad weather on April 1.
| Japan / Asia | No applicable airport |
|---|---|
| Oceania / Guam / Hawaii | No applicable airport |
| North America | No applicable airport |
| Europe | No applicable airport |
Please use the above departure/arrival search function to view the latest flight information before departure.
The next update is scheduled for tomorrow morning.
Topics March 31, 2020 22:00 JST
- Information about the impact of the Novel Coronavirus
- Please check the following link for detail.
【 On or after March 29 】 Flight suspension, reduction of flight frequency and schedule change
- *Lastest JAL flight status is predicted according to the weather conditions and other relevant data. Delay, cancellation and other operation status may vary from aircrafts.
- *For information about the codeshare flight operated by other airlines, please check from the link above "For a codeshare flights" or contact operateing airline.
What to do when your flight is delayed or canceled due to flight disruption
When the flight operation is disrupted due to bad weather or disaster, we will give assistance to your booking.
| International Ticket |
Please contact JAL International Reservation and Information Desk. |
|---|---|
| International Award Tickets |
If you are calling outside Japan, please find JAL Group branches and contact numbers below.
Other convenient services
We will notify you about any changes to your flight due to bad weather or other extraordinary circumstances.
E-mail notifications (for customers in Japan region)
E-mail notifications (for customers outside Japan)
Up-to-date flight news on Twitter
Follow and keep updated with JAL's international and domestic flight information.
JAL Flight Information on Twitter
Flight Delay/Cancellation/Diversion Information
Search information and issue certificate for the delayed, cancelled or diverted international flights.
Search Flight Delay/Cancellation/Diversion Certificate Information
About Flight Delay/Cancellation/Diversion Certificate
Weather information of Japan and worldwide
24-hour flight information service (SKY NAVI)
You may check the arrival and departure times for JAL flights through SKY NAVI. Simply follow the voice guidance to speak a command, the system will provide the information accordingly.
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24-hour contact number (toll free)
0120-747-222 -
Call from mobile phone (toll)
03-5796-9345
* When calling the toll-free number, please enable to show your caller ID or add "186" before the above phone number.
* You might not search some Code share flights operated by airlines other than JAL group. In such a case please contact the operating airline for detailed information.
If you are calling outside Japan, please find JAL Group branches and contact numbers below.