Flight information (international)

Flight information (domestic)

Latest flight news (operation information)

January 26, 2020 19:00 JST

The following airports may experience flight delay, cancellation, or diversions due to bad weather on January 26 and 27.
*Please check the following topics about Mt.Taal volcanic eruption.

Japan / Asia No applicable airport
Oceania / Guam / Hawaii No applicable airport
North America No applicable airport
Europe No applicable airport

Please use the above departure/arrival search function to view the latest flight information before departure.

The next update is scheduled at 22:00 (subject to change).

Topics January 26, 2020 19:00 JST

Mt.Taal volcanic eruption

JAL Group flights are expected to operate as usual so far,
however, they are still subject to the volcanic eruptions at Mt.Taal in Philippines.
For this reason, some flights may experience irregular operations.
Please use the above departure/arrival search function to view the latest flight information before departure.
Travel Advisory for passengers flying from Delhi international Airport
Please check the following link for detail.
Travel Advisory for passengers flying from Delhi international Airport
  • *Lastest JAL flight status is predicted according to the weather conditions and other relevant data. Delay, cancellation and other operation status may vary from aircrafts.
  • *For information about the codeshare flight operated by other airlines, please check from the link above "For a codeshare flights" or contact operateing airline.

What to do when your flight is delayed or canceled due to flight disruption

When the flight operation is disrupted due to bad weather or disaster, we will give assistance to your booking.

International Ticket

Please contact JAL International Reservation and Information Desk.

opens in new windowJAL Reservation & Information

International Award Tickets

If you are calling outside Japan, please find JAL Group branches and contact numbers below.

opens in new windowJAL group offices information

Other convenient services

We will notify you about any changes to your flight due to bad weather or other extraordinary circumstances.

E-mail notifications (for customers in Japan region)

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Up-to-date flight news on Twitter

Follow and keep updated with JAL's international and domestic flight information.

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Flight Delay/Cancellation/Diversion Information

Search information and issue certificate for the delayed, cancelled or diverted international flights.

Search Flight Delay/Cancellation/Diversion Certificate Information

opens in new windowAbout Flight Delay/Cancellation/Diversion Certificate

Weather information of Japan and worldwide

opens in new windowWeather information

24-hour flight information service (SKY NAVI)

You may check the arrival and departure times for JAL flights through SKY NAVI. Simply follow the voice guidance to speak a command, the system will provide the information accordingly.

  • 24-hour contact number (toll free)

    Free_dial0120-747-222

  • Call from mobile phone (toll)

    03-5796-9345

* When calling the toll-free number, please enable to show your caller ID or add "186" before the above phone number.

If you are calling outside Japan, please find JAL Group branches and contact numbers below.

opens in new windowJAL group offices information

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