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JAL Unveils A New Digital Experience Simple. Intuitive. Accessible. For everyone.
The JAL website is being updated
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Brand Slogan：
"Soaring Together"
JAL Domestic Award Tickets
Miles can be converted into award tickets for JAL domestic flights. The Seat Availability Check Calendar allows you to filter searches by your mileage balance and destination.
Jetstar Japan Award Tickets
Convert to Jetstar Japan Award Tickets
JAL International Award Tickets
Miles can be converted into award tickets for JAL international flights. The Seat Availability Check Calendar allows you to filter searches by your mileage balance and destination.
JAL International Upgrade Awards
Miles can be used to upgrade your existing JAL international ticket to a higher-class cabin.
JMB Partner Airline Award Tickets
Miles can be redeemed for award tickets on numerous airlines partnering with JAL.
oneworld Award Tickets
Miles can be used for numerous airline partners belonging to the oneworld Alliance.
We have temporarily paused certain member services, such as mileage redemption, and apologize for the inconvenience.
Reward redemptions have been paused as your account may fall under one of the categories below.
- A Membership information is incomplete or incorrectly registered.
- B Potentially fraudulent activity has been detected in mileage accrual or reward redemption.
- C Activities that violate these Terms and Conditions have been identified.
- D Other actions deemed by JAL to undermine the relationship of trust with the company.
Inquiries
It won’t be much longer until you can start enjoying your rewards.
In accordance with JMB Terms and Conditions, there is a maximum 60-day waiting period for reward redemptions following your enrollment.
Inquiries
Travel safely and comfortably with JAL
Experience comfort from the very start of your journey
Spacious seats, unforgettable flavors, and relaxation before your departure. We provide refined and elegant spaces that will make you forget you're in the sky.
Experience the best of Japanese hospitality high above the clouds
We provide refined and elegant spaces that will make you forget you're in the sky. The ultimate level of hospitality.
Start planning your trip
JAL enriches your journey and provides greater peace of mind
From trip preparation to departure, activities at your destination, and booking hotels or rental cars — start your seamless journey and new adventures right here with JAL.
Latest JAL Updates & Special Offers
JAL app
Faster, easier booking and boarding
Beyond booking and purchasing tickets or tours, you can also manage your flight details and check real-time flight status.
Buy, save, travel—expand your options with miles
JAL Mileage Bank
Earn miles not only from flights, but also through shopping and your daily spending! Redeem them for award tickets, coupons, and gift certificates.
JALCARD
The perfect card for your lifestyle
Earn miles and Life Status points on everyday purchases and flights with the JAL Card. Make your trip even more rewarding with bonus exchanges and premium services.
JAL Mall
A wide selection of inflight shopping merchandise, JAL original products, gourmet items, wines, and more
In addition to JAL-operated stores, our online shopping mall features popular brands and shops, offering a diverse range of products. Earn and use miles while you shop.
- This service is exclusive to JMB members residing in Japan.
Turn everyday life into a special experience
JAL Life Status Program
Start building a lifetime of status, today
A lifetime achievement program where you earn points by flying with the JAL Group and using everyday JAL services.
Achieving certain conditions grants access to JMB elite benefits and JAL Global Club membership eligibility, allowing you to enjoy premium services based on your accumulated points.
JMB FLY ON Program
Every flight opens up a world of premium travel
The more you travel with the JAL Group and oneworld® alliance member airlines, the more rewards and premium experiences you unlock.
Earn FLY ON Points through flights taken throughout the year to achieve membership status. Enjoy a luxurious journey with exclusive services, including lounge service and priority boarding.
JAL Mall
A wide selection of inflight shopping merchandise, JAL original products, gourmet items, wines, and more
In addition to JAL-operated stores, our online shopping mall features popular brands and shops like Apple, offering a diverse range of products. Earn and use miles while you shop.
Notices
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Notice regarding New JAL App (Regarding a technical issue causing some features to be unavailable)
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Important Notice Regarding Check-in Deadlines and Carry-on baggage
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Alert: Beware of Phishing Scams
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Inquiries Regarding Incorrect Translations and Summaries of Email Services
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Notes on purchasing airline tickets on airline ticket comparison websites
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Ground Staff and Cabin Attendants Face Masks Policy
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Link your account with third-party IDs for more convenience when logging in to JAL Mileage Bank