Previous system maintenance

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Service suspension period Services to be suspended
Sep 20, 2026 (Sun) 0:45 a.m. - 5:30 a.m. (Japan time)

JAL Web site

  • Domestic Flight
    ATM payment using Pay-easy service
    Internet money transfer using Pay-easy service
Sep 15, 2026 (Tue) 22:00 p.m. - Sep 16, (Wed) 6:00 a.m. (Japan time)

JAL Web site

  • Domestic Flight
    Refunds via Bank Transfer
Sep 14, 2026 (Mon) 2:30 a.m. - 4:30 a.m. (Japan time)

JAL Website, JAL App

  • Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, cancellations)
  • Japan Domestic Tickets, International Tickets (booking, booking change, cancellations using e JAL Points)
Sep 14, 2026 (Mon) 1:00 a.m. - 7:00 a.m. (Japan time)

JAL Web site

  • Domestic Flight
    Internet money transfer using Rakuten Bank
Sep 13, 2026 (Sun) 23:00 p.m. - Sep 14, (Mon) 5:10 a.m. (Japan time)

JAL Website, JAL App

  • Domestic and International Flights:Flight information (Arrivals & Departures)
Sep 10, 2026 (Thu) 1:30 a.m. - 2:05 a.m. (Japan time)

JAL Website, JAL App

  • Domestic and International Flights:Flight information (Arrivals & Departures)
Sep 10, 2026 (Thu) 1:10 a.m. - 1:45 a.m. (Japan time)

JAL Website, JAL App, JMB App, JAL Card App

  • All services for International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations, departure date upgrade)
  • All services for Domestic and International Award Tickets (booking, purchase, manage booking/view my reservation, changes, cancellations)
  • International Flight Online Check-in
  • International Flights Flight Delay/Cancellation/Diversion Information & Certificate display
Sep 10, 2026 (Thu) 1:00 a.m. - 6:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    ATM payment using Pay-easy service
    Internet money transfer using Pay-easy service
Sep 10, 2026 (Thu) 0:25 a.m. - 1:45 a.m. (Japan time)

The following JAL website (mobile site) is affected.

JAL Website, JAL App, JMB App, JAL Card App

  • Post-login services for Domestic* and International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations, departure date upgrade)
    *Domestic flights are available, but JMB member login from the JAL website homepage is currently unavailable.
    Please login from the domestic flight booking page.
  • All JAL Mileage Bank / JAL Card Services
    JAL Mileage Bank Enrollment
    Post-login services (register and change various member information, check details of mileage results, post-flight registration, somewhere miles, various award exchanges, campaign applications, shopping sites such as JALMall/JAL Special Products/JAL Mileage Park/Miles de Experience, etc.)
  • All services for Domestic and International Award Tickets (booking, purchase, manage booking/view my reservation, changes, cancellations)
  • International Flight Online Check-in
  • Login to MyJALCARD

The following JAL website (PC site) is affected.

JAL Website, JAL App, JMB App, JAL Card App

  • Post-login services for Domestic* and International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations, departure date upgrade)
    *Domestic flights are available, but JMB member login from the JAL website homepage is currently unavailable.
    Please login from the domestic flight booking page.
  • All JAL Mileage Bank / JAL Card Services
    JAL Mileage Bank Enrollment
    Post-login services (register and change various member information, check details of mileage results, post-flight registration, somewhere miles, various award exchanges, campaign applications, shopping sites such as JALMall/JAL Special Products/JAL Mileage Park/Miles de Experience, etc.)
  • All services for Domestic and International Award Tickets (booking, purchase, manage booking/view my reservation, changes, cancellations)
  • International Flight Online Check-in
  • Login to MyJALCARD