| November 6, 2025 (Thu) 0:00 a.m. - 6:00 a.m. (Japan time) |
JAL Website
- Domestic Flight
Internet money transfer using Pay-easy service
|
| October 26, 2025 (Sun) 8:00 a.m. - 8:15 a.m. (Japan time) |
JAL Website, JAL App
- Services for Domestic and International Flight - purchase, changes, cancellations by credit card.
*Including JALONLINE, the online system that supports corporate domestic business trips
- Services for Domestic Award Tickets, International Award Tickets and Upgrade Awards - mileage deduction, changes, cancellations.
All customer services at the JAL Contact Center, travel agents or Check-in Counter
- Services for Domestic and International Flight - purchase, changes and cancellations by credit card.
|
| October 22, 2025 (Wed) 22:00 p.m. - 23, (Thu) 2:00 a.m. (Japan time) |
JAL Website
- Domestic Flight
Payment for tickets at FamilyMart
|
| October 20, 2025 (Mon) 0:40 a.m. - 0:43 a.m. (Japan time) |
The following operations may not be available temporarily.
JAL Website
- Domestic Flight, International Flight, Mileage services, and others.
|
| October 20, 2025 (Mon) 0:00 a.m. - 1:30 a.m. (Japan time) |
JAL Website, JAL App
- All services for Domestic Flight (booking, purchase, manage booking/view my reservation, changes, cancellations, Departure date upgrade)
*Including JALONLINE, the online system that supports corporate domestic business trips
- All services for JMB members including login
- Some services for Domestic Award Tickets (manage booking/view my reservation, changes, cancellations)
JAL App
- 2D barcode for International Flight
|
| October 19, 2025 (Sun) 0:00 a.m. - 6:00 a.m. (Japan time) |
JAL Website
- Domestic Flight
Payment for tickets by Internet money transfer
|
| October 12, 2025 (Sun) 8:00 a.m. - 13:00 p.m. (Japan time) |
JAL Website
- Domestic Flight
ATM payment using Mizuho Bank.
|
| October 10, 2025 (Fri) 4:00 a.m. - 4:15 a.m. (Japan time) |
JAL App
- Notices of gate change, Check-in
Notices that could not be delivered during the service suspension may be delivered with a delay after the service is resumed.
Email, SMS
- Email and SMS (short message) notifications of time changes, flight cancellations, seat change etc.
- Email, SMS (short message) notifications of gate change, Check-in
- e-ticket receipt email and EMD receipt email.
Emails that could not be delivered during the service suspension may be delivered with a delay after the service is resumed.
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