Previous system maintenance

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Service suspension period Services to be suspended
Jun 21, 2026 (Sun) 0:45 a.m. - 5:30 a.m. (Japan time)

JAL Website

  • Domestic Flight
    ATM payment using Pay-easy service
    Internet money transfer using Pay-easy service
Jun 20, 2026 (Sat) 16:00 p.m. - 16:30 p.m. (Japan time)

JAL Website, JAL App

  • All services for Domestic and International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations,Departure date upgrade)
  • All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)

All customer services at the Customer Contact Center or travel agents

  • All services for Domestic and International Flight (booking, purchase, changes, cancellations)

Airport Self Service Check-in and Ticketing Kiosk

  • Purchase services, Mileage Registration, Stand-by, Flight change, Upgrade

Convenience store payment

  • Payment for domestic tickets
Jun 15, 2026 (Mon) 1:00 a.m. - 7:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    Internet money transfer using Rakuten Bank
Jun 11, 2026 (Thu) 1:00 a.m. - 5:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    Payment for tickets at a convenience store
    ATM payment using Pay-easy service
    Payment for tickets by Internet money transfer
Jun 10, 2026 (Wed) 9:00 a.m. - 12:00 p.m. (Japan time)
  • JAL Family Club  Various Applications
  • Special Assistance Registration Service
  • JAL DOCTOR Registration system
  • JAL Mileage Bank(JMB) Address Change (relocate to another country)