Previous system maintenance

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Service suspension period Services to be suspended
Oct 19, 2026 (Mon) 2:30 a.m. - 4:30 a.m. (Japan time)

JAL Website, JAL App

  • Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, cancellations)
  • Japan Domestic Tickets, International Tickets (booking, booking change, cancellations using e JAL Points)
Oct 18, 2026 (Sun) 0:00 a.m. - 8:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    Internet money transfer using DOCOMO SMTB Net Bank
Oct 17, 2026 (Sat) 22:00 p.m. - Oct 18, (Sun) 11:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    ATM payment using Mizuho Bank
    Internet money transfer using Mizuho Bank
Oct 17, 2026 (Sat) 16:00 p.m. - 16:30 p.m. (Japan time)

JAL Website, JAL App

  • All services for Domestic and International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations, Departure date upgrade)
  • All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)

All Customer Services at the Customer Contact Center or Travel Agents

  • All services for Domestic and International Flight (booking, purchase, changes, cancellations)

Airport Self Service Check-in and Ticketing Kiosk

  • Purchase services, Mileage Registration, Stand-by, Flight change, Upgrade
Oct 12, 2026 (Mon) 22:00 p.m. - Oct 13, (Tue) 4:55 a.m. (Japan time)

JAL Website, JAL App, JMB App, JAL Card App

  • Services for Domestic and International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations, departure date upgrade) are available, but JMB member login from the JAL website homepage is currently unavailable. Please login from the domestic or international flight booking page.
  • All JAL Mileage Bank / JAL Card Services
    JAL Mileage Bank Enrollment
    Post-login services (register and change various member information, check details of mileage results, post-flight registration, somewhere miles, various award exchanges, campaign applications, shopping sites such as JALMall/JAL Special Products/JAL Mileage Park/Miles de Experience, etc.)
  • All services for Domestic and International Award Tickets (booking, purchase, manage booking/view my reservation, changes, cancellations)
    JMB member login from the JAL website homepage is currently unavailable. Please login from the domestic or international flight booking page.
  • International Flight Online Check-in
  • International Flights Flight Delay/Cancellation/Diversion Information & Certificate display
  • Login to MyJALCARD

Internet Money Transfer

  • Payment for International Tickets and booking confirmation
Oct 8, 2026 (Thu) 3:00 a.m. - 4:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    Payment for tickets at a convenience store
    ATM payment using Pay-easy service
    Payment for tickets by Internet money transfer