| September 7, 2025 (Sun) 3:00 a.m. - 3:30 a.m. (Japan time) |
- About some emails
There may be cases where emails are delivered without some images or logos.
Emails that could not be delivered during the service suspension will be delivered with a delay after the service is resumed.
|
| September 3, 2025 (Wed) 8:00 a.m. - 8:15 a.m. (Japan time) |
JAL website, JAL app
- All services for Domestic and International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations)
- All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
All customer services at the JAL Contact Center, travel agents or Check-in Counter
- All services for Domestic and International Flight (booking, purchase, changes, cancellations)
Convenience store payment
- Payment for domestic tickets
JAL App
- Notices of gate change, Check-in
Notices that could not be delivered during the service suspension may be delivered with a delay after the service is resumed.
Email, SMS
- Email and SMS (short message) notifications of time changes, flight cancellations, seat change etc.
- Email, SMS (short message) notifications of gate change, Check-in
- e-ticket receipt email and EMD receipt email.
Emails that could not be delivered during the service suspension may be delivered with a delay after the service is resumed.
|
| September 1, 2025 (Mon) 4:00 a.m. - 5:00 a.m. (Japan time) |
JAL Website
- Domestic Flight
Payment for tickets at FamilyMart
|
| August 27, 2025 (Wed) 23:00 p.m. - August 28, 2025 (Thu) 2:00 a.m. (Japan time) |
JAL Website, JAL App
The latest information may not be updated during the maintenance time.
- Domestic and International Flights
Flight information (Arrivals & Departures)
- Domestic Flights
Flight Delay/Cancellation Information Search & Certificate display
Booking details screen Boarding Gate and Exit information
Flight information display of reserved flight information
|
| August 24, 2025 (Sun) 8:30 a.m. - 9:00 a.m. (Japan time) |
- About some emails
There may be cases where emails are delivered without some images or logos.
Emails that could not be delivered during the service suspension will be delivered with a delay after the service is resumed.
|
| August 20, 2025 (Wed) 1:00 a.m. - 5:00 a.m. (Japan time) |
JAL Website
- Domestic Flight
Payment for tickets at LAWSON and MINISTOP.
|
| August 19, 2025 (Tue) 1:30 a.m. - 4:30 a.m. (Japan time) |
JAL Website
- Domestic Flight
Payment for tickets at LAWSON and MINISTOP.
|
| August 17, 2025 (Sun) 3:00 a.m. - 6:00 a.m. (Japan time) |
JAL Website
- Domestic Flight
Payment for tickets by Internet money transfer
|
| August 14, 2025 (Thu) 3:00 a.m. - 4:00 a.m. (Japan time) |
JAL Website
- Domestic Flight
Payment for tickets at a convenience store
ATM payment using Pay-easy service
|
