Impact on Flight Operations Resulting from Contact by Another Airline’s Aircraft (As of 11:00 a.m. Japan Time on December 24, 2025)

Thank you for flying with Japan Airlines.

 

On December 14, 2025, at approximately 00:40 Eastern Time (around 2:40 p.m. Japan Time), at John F. Kennedy International Airport in New York, while parked at its designated location for maintenance, one of our Airbus A350-1000 aircraft (registration JA10WJ) was impacted by the right wing of another airline’s aircraft while it was being towed. 

 

Our aircraft sustained damage to the cockpit windows and other areas, requiring maintenance work on the affected parts. Accordingly, the aircraft cannot be used for flight operations until the necessary maintenance has been completed.

 

While we are taking all possible measures to minimize the impact on operations, some international flights are expected to experience delays, cancellations, or aircraft changes.

 

As of 11:00 a.m. Japan Standard Time on December 24, 2025, the flights affected are listed below.
Please note that information regarding flights affected on or after February 1 will be announced separately on this page.

 

* Local Time

We sincerely apologize for any delays, cancellations, aircraft changes or inconvenience this may cause to our customers and appreciate your understanding.