Submission of Countermeasures to Prevent Recurrence in Response to an Administrative Warning from the Civil Aviation Bureau of the Ministry of Land, Infrastructure, Transport and Tourism

On June 11, 2024, we submitted preventive measures to the Ministry of Land, Infrastructure, Transport and Tourism (MLIT) in response to the “Administrative Warning” issued by the MLIT regarding a series of safety incidents related to our operations.

“Emergency Measures to Ensure Aviation Safety and Security” have been implemented in response to the aircraft accident at Haneda Airport on January 2, 2024. Despite these measures, receiving an Administrative Warning from the MLIT regarding a series of safety incidents in our operations is an extremely serious matter, which we take very seriously.

We sincerely apologize for the inconvenience and concerns caused to our customers and all relevant parties.

After reviewing the causes of each problem and recognizing the common factors, we have compiled measures to prevent recurrence, such as top management taking the initiative in re-emphasizing awareness of aviation safety and reviewing the safety management system.

Our top management will take the lead in restructuring our safety management structure with all employees, and by ensuring the implementation of measures to prevent recurrence, we are committed to regaining the trust of our customers and society in our operational safety.