Notice Regarding Phishing/Fraudulent Call Center

Thank you very much for your continued support of the JAL Group.


Recently, we have confirmed an incident in which customers are being directed to a fake website or call center that uses the name of our company or our group companies to request personal information (credit card number, PIN, etc.) from customers.

Please be aware that such call centers are not connected with our company.


Please contact us using phone numbers and URLs posted on our official website ( only.

May 17, 2023
Japan Airlines