- A new travel experience with safety as our number one priority.
- Flight reductions, measures taken on board and at the airport, and entry restrictions by country
- Entry restrictions for each country quarantine Measures
Before departing Japan
Due to changes in the infection situation, entry restrictions and quarantine measures are changing daily.
Please check the latest information in advance.
Please check your destination in advance.
Due to changes in the infection situation, entry restrictions and quarantine measures are changing daily.
Travelers are strongly advised to check the relevant information from embassies, consulates, and health organizations of the destination country.
Due to incomplete travel documents and quarantine documents, entry may not be permitted or boarding may be refused.
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The Ministry of Health, Labor and Welfare and the Ministry of Economy, Trade and Industry operate TeCOT (New Coronavirus Testing Center for Overseas Travelers) for customers who need to leave Japan.
TeCOT provides a web service that allows you to search and reserve medical institutions that can test for new coronavirus infections.
You need to register an account in advance to use it.
United States
開くInformation on entry restrictions
Effective from January 26, 2021, all passengers 2years of ager or older, including U.S. citizens and legal permanent residents, will be required to meet the following conditions when taking the flight to the United States. If you do not meet the following conditions you will not be able to board. If you are transiting to a third country via the U.S., the same requirements apply.
1.Before boarding, you will be required to present one of the following documents
・The negative certificate for COVID-19 test conducted by a viral test within 3 days before the flight departure(include information for the laboratory or healthcare personnel who performed and at least one additional identifier other than the person's name that can be used to identify the person (date of birth, passport number, etc.))
・Documentation that you have recovered from COVID-19 (a positive test result from an infection with COVID-19 within the past 3 months/90 days and a signed document authorizing travel by an authorized health care provider or public health authority)
Please visit the Centers for Disease Control and Prevention (CDC) website for more detail.
You may be asked to present these documents by the U.S. government or state/provincial authorities upon arrival in the United States.
2.Before boarding, you will be required to submit a CDC Attestation to the U.S. government.
Attestation to the U.S. government that "a negative certificate for COVID-19 that meets the requirements of the United States has been obtained" or "it has been diagnosed that COVID-19 has been completely cured and does not interfere with travel." must be submitted.
Please download the form below and fill it out and han it to JAL staff upon departure.
Each individual 2 years of age or older must provide a separate attestation. If you are aged 2- 17 years, parents or guardians need to submit it on their behalf.
If it is difficult to submit by yourself due to physical disability, etc., an authorized person such as a close relative, legal representative, travel agency, etc. can submit it.
In order to view PDF documents, you will need to install Adobe Reader on your computer.
For more information, please visit the Centers for Disease Control and Prevention (CDC) website.
Please register the contents of your attestation on the VeriFLY app, which is currently being introduced on a trial basis for JAL-operated flights from Japan to the United States (excluding Hawaii and Guam). Codeshare flights operated by other airlines are not applicable.
By registering your attestation form digitally on VeriFLY, instead of having to download/print out the form on paper, you will only need to present your VeriFLY app screen at the check in counter.
For more details, please refer to” Trial of Digital Health Credential App "VeriFLY" to Assist With Your COVID-Safe Travel ”.
The Centers for Disease Control and Prevention (CDC) requires unvaccinated individuals to self-isolate for 7 days if they undergo testing after arrival in the United States and for 10 days if they do not.
A person who has completed vaccination is defined as a person who has passed 2 weeks after the second vaccination of twice Vaccine (1st dose for single dose).
For more information, refer to The Centers for Disease Control and Prevention website about self-isolation.
In addition, each state or region may have post-departure requirements, so please check them yourself before leaving.
Effective February 2, 2021, in accordance with federal law of United States, all passengers over the age of two traveling to or from the United States will be required to wear face masks at all times throughout the flight, including during boarding and deplaning.
Refusing to wear a mask is a violation of federal law and may result in denial of boarding, removal from the aircraft, and/or penalties under federal law.
Please note below about wearing a face mask:
- Use a face mask that covers the nose and mouth and fits snugly under the chin.
- Cloth masks should be made of two or more layers of tightly woven, breathable fabric.
- Face shields may be used in conjunction with face mask, but face shields alone are not permitted to be used as a substitute for face masks.
- The mask may be removed temporarily when eating or drinking in the cabin, but must be re-applied as soon as the meal is finished.
- In the event of an emergency or when instructed by the cabin crew in cabin, the face mask should be removed.
In addition, all the states of the U.S. require the wearing of masks or face covers that sufficiently cover the mouth and nose at the airport.
Please see the website of each airport for further details.
For more information on wearing a mask, please refer to the guidance issued by the US Centers for Disease Control and Prevention (CDC).
To passengers departing to Los Angeles
Based on instruction made by Los Angeles city, travelers over the age of 16 are required to submit government form designated online form prior to or arival.
Please check the QR code before traveling.
- "QR Code" is a registered trademark of DENSO WAVE INCORPORATED.
Hawaii and Guam
開くInformation on entry restrictions
For guests traveling to Honolulu
Passengers must access the Safe Travels Program to register the necessary information at least 24 hours before they travel. Please download or print out the QR code obtained after registering all the necessary information and make sure that you have it with you upon departure. You will be required to present this QR code upon arrival in Hawaii.
For further details, please refer to the Safe Travels Program website.
- "QR Code" is a registered trademark of DENSO WAVE INCORPORATED.
Attestation to the U.S. government (CDC) that "a negative certificate for COVID-19 that meets the requirements of the United States has been obtained" or "it has been diagnosed that COVID-19 has been completely cured and does not interfere with travel." must be submitted.
Please download the form below and fill it out and han it to JAL staff upon departure.
Each individual 2 years of age or older must provide a separate attestation. If you are aged 2- 17 years, parents or guardians need to submit it on their behalf.
If it is difficult to submit by yourself due to physical disability, etc., an authorized person such as a close relative, legal representative, travel agency, etc. can submit it.
In order to view PDF documents, you will need to install Adobe Reader on your computer.
For more information, please visit the U.S. governmemt website.
Effective February 2, 2021, in accordance with federal law of United States, all passengers over the age of two traveling to or from the United States will be required to wear face masks at all times throughout the flight, including during boarding and deplaning.
Refusing to wear a mask is a violation of federal law and may result in denial of boarding, removal from the aircraft, and/or penalties under federal law.
Please note below about wearing a face mask:
- Use a face mask that covers the nose and mouth and fits snugly under the chin.
- Cloth masks should be made of two or more layers of tightly woven, breathable fabric.
- Face shields may be used in conjunction with face mask, but face shields alone are not permitted to be used as a substitute for face masks.
- The mask may be removed temporarily when eating or drinking in the cabin, but must be re-applied as soon as the meal is finished.
- In the event of an emergency or when instructed by the cabin crew in cabin, the face mask should be removed.
In addition, all the states of the U.S. require the wearing of masks or face covers that sufficiently cover the mouth and nose at the airport.
Please see the website of each airport for further details.
For more information on wearing a mask, please refer to the guidance issued by the US Centers for Disease Control and Prevention (CDC).
Upon entering Hawaii, all travelers from foreign countries (including Hawaii residents) are required to self-quarantine for 10 days after arrival. Travelers are not permitted to leave the quarantine area and violators will be liable to a fine of $5,000 or less or jail time of up to one year or both.
However,passengers from Japan may bypass the State of Hawai‘i’s mandatory 10-day quarantine if they take a COVID-19 test from a trusted testing partner in Japan. The test must be taken no earlier than 72 hours prior to departure and the test must be negative.
The Hawai‘i State Department of Health (DOH) has approved the use of the COVID-19 Nucleic Acid Amplification Test (NAAT) conducted by a laboratory authorized by Japan’s Ministry of Health, Labor, and Welfare for the pre-travel test.
For further information such as quarantine inspection at the time of the arrival at Hawaii and a prior check program,please refer to the COVID-19 STATE of HAWAI’I PORTAL.
For guests traveling to Guam
Flights are currently suspended.
Please check the website for the Ministry of Foreign Affairs Overseas Safety and the Guam Visitors Bureau for travel conditions.
Canada
開くInformation on entry restrictions
In addition to boarder restrictions easing for US, as of September 7, 2021, the Government of Canada allows fully vaccinated foreign nationals travelling to Canada for discretionary reasons (i.e. tourism, recreation, or entertainment) to enter the country as long as they have entered all of the required information in ArriveCAN including Vaccination certificate before boarding their flight to Canada.
Please refer to the Government of Canada website below for further information.
Submission of Pre-Departure PCR test Certificate
All travelers over the age of five who enter Canada on an international flight, including those who have been vaccinated, must present one of the following certificates upon entry into Canada written in either English or French, in principle. Please provide a printed or electronic documentation prior to departure.
You must present either of below:
- A negative COVID-19 PCR test administered within 72 hours of the scheduled departure time of the flight to Canada.
- A positive COVID-19 PCR test administered at least 14 days prior but no more than 180 days prior to the scheduled departure time of the flight to Canada.
The certificate must include: a. Name and date of birth on the passport; b. Test results; c. Date, time and method of testing; and d. Name and address of the medical/research institution where the test was performed.
For details, please refer to the following.
Quarantine measures after entry into Canada
Post-entry quarantine and COVID-19 inspection
Travelers arriving in Canada by air are required 14 days in self-quarantine. Travelers must also undergo a COVID-19 test at the airport upon arrival in Canada and PCR self-test on day 8 of the 14 days quarantine period.
Pre-registration for the COVID-19 test is required prior to arrival. Please make registration from the following website prior to travel to Canada.
Exemption from quarantine for those who have been vaccinated
After July 5, 2021, fully vaccinated persons who meet the requirements of the Canadian government will be exempted from other quarantine measures, except for random PCR testing upon arrival in Canada, if they submit proof of vaccination on the designated Canadian government electronic form ArriveCAN. However, the submission of Pre-Departure PCR test certificate are not exempted.
Submission of the Canadian government's electronic form "ArriveCAN"
Within 72 hours prior to arrival in Canada, all travelers must use ArriveCAN to electronically submit their travel information, contact information, travel history for the 14 days prior to arrival in Canada, and their suitable quarantine plan information.
Fully vaccinated foreign nationals travelling to Canada for discretionary reasons are mandated to register vaccination information and submit vaccination certificate through the latest ArriveCAN before boarding the flight to Canada.
Please note that those who have been fully vaccinated travelers are exempted from 14-day quarantine, Arrival Covid- 19 testing, and Day-8 testing, however there will be random Arrival Covid- 19 testing. Also, Pre-departure Covid- 19 certificate is still mandatory.
Passengers planning to travel to canada are kindly requested to check the government website for the latest information.
United Kingdom
開くInformation on entry restrictions
All traveller aged over 11 entering or transiting through UK will be required to present a pre-departure testing result of covid-19 which is taken within 3 days before departure. The date of departure shall be considered as the date of the last onboard to the direct flight to England (ex. JL041,JL043). |
| The certificate must include the following information: name, date of birth or age, test result, date of specimen collection, name and contact details of test/medical facility, and test method. |
Self-isolating when you arrive in the UK
| You must self-isolate in the place you’re staying for the first 10 days after you arrive - even if you tested negative before you arrived in England. |
| The Test to Release for International Travel scheme is available for reducing your self-isokation period after international travel. |
| For more information, please refer to the UK government website for the latest information. |
During the 10-day voluntary quarantine period, you will be required to take 2 COVID-19 test on day 2 and day 8.
Before traveling to the UK, you will need to book these testing through reservation portal "COVID Testing Package".
Passengers entering the country from AMBER list countries including Japan (France is included as a target country from August 8), who have been fully vaccinated in the UK, European countries and the US for 14 days, are exempted from the 8-day inspection and self-quarantine upon entry.
However, you will be required to show proof of vaccination and the conditions for being certified as vaccinated.
Please note that vaccination certificates issued in Japan are not exempted.
| *After you booked for testing, you need to input your reservation number into the Passenger Locator Form. |
If you are traveling from Japan to Scotland via a country other than the Common Travel Area (United Kingdom, Ireland, the Isle of Man, and the Channel Islands), such as London, you will be required to stay in a quarantine hotel for 10 days after entering the country.
Please check the travel conditions on the Scottish Government website and make a reservation at a quarantine hotel before you travel.
Pasesnger Locator form
| All passengers travelling to the UK or transiting at London Heathrow Airport must register your travel information details in advance using the form provided by the UK Government. |
| The form can be submitted 48 hours prior to your arrival in the UK, so please complete your registration in advance. |
| Please note that you may be asked to present the form at immigration when you arrive in the UK, so please print it out or prepare it so that you can present it on your mobile device. |
Germany
開くInformation on entry restrictions
The German government has designated Japan as a "High Risk Area (Hochrisikogebiet)" as of September 5, 2021. Entry from Japan will be restricted to those with a residence permit, an essential reason for travel, or a certificate showing that 14 days have passed since the required number of vaccinations.In addition, if you are entering Japan from a "high-risk area" (Hochrisikogebiet), you will be required to register as a digital entry agent (DEA), present a certificate of inspection, and be quarantined for 10 days in principle.
Digital Entry Registration (DEA)
Regardless of age, all travelers are required to register DEA. Printing out the PDF file that will be issued after registration is recommended.
In principle, the 10-day quarantine period can be waived by registering your vaccination certificate with the DEA.
Mandatory submission of inspection certificate
A certificate in English, German, French, Italian or Spanish is required for all German citizens over the age of 12.
- Negative test results (antigen test must be tested within 48 hours prior to entry, PCR test must be tested within 72 hours prior to entry)
- Vaccination certificate (stating that the required number of vaccines approved by the European Medicines Agency (EMA) have been administered at least 14 days prior to arrival in Germany)
- Certificate of recovery (with PCR test results proving positive for novel coronavirus between 6 months and 28 days prior to arrival)
Please refer to the Ministry of Foreign Affairs of Japan Overseas Safety website for details on certificate requirements.
In addition, you must wear a mask in Germany. Since January 23, 2021, you have been required to wear a medical mask (OP mask, KN 95/N 95 mask or FFP2 mask) on public transport and in retail stores, and it is also recommended to wear a medical mask when you have close contact with others or for a long time, especially in enclosed spaces. At Frankfurt Airport, passengers are requested to wear a medical mask instead of made of cloth or urethane.
Violations of the mask's obligation to wear are subject to a fine of at least €50.
For more information, please visit the website of The Embassy of Japan in Germany and The Federal Ministry of the Interior, Building and Community of Germany.
Frankfurt airport authorities have limited passengers from Frankfurt to only 1 carry-on baggage.
Please note that this applies to both JL 408 to Narita and connecting flights from Frankfurt.
France
開くInformation on entry restrictions
On June 4, the French government announced the "Strategy for Border Reopening after June 9", classifying destination countries into three categories (green, orange, and red) according to the infection status, and revising the entry and exit restrictions after June 9 according to these categories and the vaccination status of travelers. Japan is classified as "green," the least restrictive category, and no special reason is required for travel, nor is voluntary quarantine required after entering France.
However, when entering France, please prepare a written pledge (Sworn Statemnt) and a negative certificate by PCR test or antigen test within 72 hours of departure (*1) , or a certificate of completed vaccination (*2) .
- The negative certificate must be written in English or French. The French government recommends that test results be obtained from specimens collected from the throat and nose. If the test result is from a saliva sample, you may be asked to take another test upon arrival in France.
- Vaccination certificates must contain the following information
Vaccines approved by the European Medicines Agency (EMA) (Pfizer, Moderna, AstraZeneca, and Johnson & Johnson).
Vaccines that require two doses (Pfizer, Moderna, AstraZeneca) must be administered 7 days after the second dose.
For a single dose of vaccine (Johnson & Johnson), 4 weeks after vaccination.
7 days after vaccination for those who have had a new type of coronavirus (only one vaccination is required).
There are no restrictions on the format of the certificate, but in order to prevent problems at the time of entry into Japan, please prepare the certificate in English or French, and have it printed, not handwritten.
For more information, please visit The Ministry of the Interior of France Website.
Finland
開くInformation on entry restrictions
From August 9, new entry restriction has been applied. All passengers who have completed COVID-19 vaccination series are now allowed to enter Finland.However, when travelling from Japan, non-Finnish nationals or non-Finnish residents who have not received a complete COVID-19 vaccination series must have essential reasons for entering Finland.
The vaccination certificate must be in either digital or paper-based format, written in Swedish, Finnish or English.
Currently, it is required to include the information below;
- Name
- Name of approved vaccine (Approved by WHO or EMA)
- Date of vaccination (Must have passed at least 14days after the final dose)
- Information of medical institution or local municipality needs to included
For types of approved vaccine, please refer to the website of Finnish institute for health and welfare.
For more information, please refer to the website of Finentry.
Russia
開くInformation on entry restrictions
Russian authorities have resumed scheduled flights to some countries, including Japan, and allow nationals and residents of those countries to enter from countries where scheduled flights have resumed. Except for some countries, visas are still required.
Nationals and residents of countries that have resumed operations in scheduled flight are able to use direct flights to enter scheduled flight, as well as direct flights from Japan. However, due to the worsening infection situation, traffic may be restricted such as suspension of scheduled flights, so please be sure to check the latest information.
Non-Russian nationals entering Russia, including transit passengers, are required to have a negative certificate written in English or Russian, examined within 3days but within 72 hours of their scheduled arrival to Russia. In addition, foreign workers with work permits (including HQS) and their family members are required to self-isolate for 14 days after entry.
Foreign business travelers and tourists are not required to self-isolate.
Please note that non-Russian nationals arriving from abroad may be tested for COVID-19 by random selection.
For details, see the website of the Embassy of Japan in Russia.
About connecting to Eurasian Economic Union (EEU) (Belarus, Kazakhstan, Armenia, Kyrgyzstan)
When connecting to Eurasian Economic Union (EEU) (Belarus, Kazakhstan, Armenia, Kyrgyzstan) via Russia (including domestic flights to Russia), checked baggage must be cleared at the first airport in Russia. If you have checked baggage, please prepare the visa required to enter Russia. If you do not have checked baggage, there are no particular restrictions.
Australia
開くInformation on entry restrictions
From 22 January 2021, all travellers aged 5 years and over arriving or transiting in Australia will be required to present a negative certificate of covid-19 test which have tested within 72 hours or less before the scheduled departure time of your flight.
All passengers aged 12 and over travelling to Australia must wear a mask for the duration of your flight, and in Australian airports.
To prevent the spread of COVID-19, you must undergo quarantine treatment in a quarantine hotel designated by the Australian government for 14 days after your arrival in Australia.
As you will be quarantined at your first port of entry, you will not be able to travel to any Australian city on a domestic flight until the 14-day quarantine period is over.
For more information, please refer Australian Government Department of Health website.
To passengers departing to Australia
The Australian government has instructed that all passengers entering or transitting Australia after December 9, 2020, will be required to submit an Australia Travel Declaration.
Please register the required information at the following government website at least 72 hours prior to your departure.
To passengers departing to Melbourne
The Victorian Government requires all travelers to Melbourne to submit a Victorian Quarantine Arrival Form online.
In addition to submitting the Australia Travel Declaration, all visitors to Melbourne should register on the Victorian Government website below.
India
開くScheduled flights are suspended but flights under Air Bubble established by Government of India for Japan will operate on selected dates.
You must obtain a valid visa before entering India. For details, please check with the Embassy of India in Japan or the Consulate General of India in Osaka.
With quarantine measures strengthening, entry restrictions have become stricter in many countries and the situation is changing on a daily basis.
Travelers are advised to check the relevant information from embassies, consulates, and health organizations of the destination country.
Negative RT-PCR Test Certificate and Self Declaration form
Effective from February 22, 2021, at 11:59 p.m. (India time), all travelers to India will be required to submit a negative RT-PCR test certificate that has been tested within 72 hours prior to departure. The negative certificate along with the Self Declaration Form, must be submitted online at the Delhi Airport website below.
- Please open "Air Suvidha" in the upper right corner of the website.
After submitting the online application, an e-mail confirming the registration will be sent to the applicant, so please save the e-mail to your mobiles, or print it out and carry it with you. You will be asked to present this information by the quarantine officer upon arrival at the Delhi airport.
About submission of customer information
In order to prevent the spread of infection in COVID-19, the Indian government requires us to submit information regarding our customers.
For details, please refer to the following page.
For other information regarding travel to India, please refer to the special page "Purchase of Flight to Delhi from Tokyo (Haneda), Bengaluru from Tokyo (Narita) (Last Updated December 24, 2020)"
Thailand
開くInformation on entry restrictions
Please note that all passengers will need to meet the regulations set by the government and other related agencies for entry into Thailand. Everyone entering Thailand regardless of nationality should check the following documents.
・Certificate of Entry (COE) from the Thai Embassy
・A negative COVID-19 RT-PCR test certificate issued within 72 hours of departure (the time from specimen collection to departure time of the scheduled flight must be less than or equal to 72 hours). The original document is required (copies are not accepted) and the document must be in English. (Submission by citizens of Thailand is voluntary.)
・Taking out medical insurance that meets the requirements of the Thai goverment (Non-Thai nationals)
JAL Covid-19 Cover is available as an alternative. Please contact JAL Covid-19 Cover Assistance at least 7 days prior to departure if you wish to use this service.
If Thailand is your country of residence (*), you are not covered by JAL Covid-19 Cover.
(*) Your country of residence is defined as the country where you have stayed for a total of 180 days out of the 365 days prior to your testing positive.
Also all passengers are required to complete and submit a T.8 form (health questionnaire) to the quarantine at the arrival airport upon entering Thailand, must undergo a medical examination by a medical professional designated by the Thai authorities, and be quarantined at the Quarantine Facility (ASQ) in Bangkok.
In addition, all travelers to Thailand are required to download Thailand Plus Application prior to arrival in Thailand.
For more information, please refer to the websites the Embassy of Japan in Thailand and Ministry of Foreign Affairs.
About connecting to international flights at Bangkok Suvarnabhumi Airport
Bangkok Suvarnabhumi Airport has resumed international flights. However, transit passengers who do not enter Thailand also need to prepare the necessary documents.
- Negative certificate by RT- PCR test in English obtained within 72 hours before departure (original copy)
- Participation in health care Insurance that meets the requirements of the Thai government
Please note that there are the following restrictions on connecting flights.
- Due to the need to apply in advance to the airport authorities, we will not be able to accept transfer tickets purchased separately in ticketing or elsewhere.
- Please wait in the designated area at Bangkok Suvarnabhumi Airport. You cannot leave the designated area. You can eat and drink, but there is no restaurant or shop, so please prepare your own.
- The transit time is within 12 hours due to the designated area.
Please check the CAAT(The Civil Aviation Authority of Thailand) website for details.
Vietnam
開くInformation on entry restrictions
The Vietnamese government requires all travelers to own an mask when you travel to Vietnam and wear it inside the airport.
The Vietnamese authorities require travelers to submit a medical declaration form upon arrival.
Please fill out and submit the medical declaration form online prior to your arrival.
Please check the Embassy of Japan in Vietnam for required documents, immigration procedures and information on quarantine.
Philippines
開くInformation on entry restrictions
From July 15, 2021, the quarantine forms submitted upon arrival in Manila have been digitized. Please register in advance and get your own QR code from the following website of the Philippine Bureau of Quarantine.
- "QR Code" is a registered trademark of DENSO WAVE INCORPORATED.
In accordance with the instructions of the Philippine government, in principal, all passengers arriving in the Philippines are required to stay at designated quarantine facilities (hotels) for 10 days.
A PCR test will be conducted at the quarantine facility on the seventh day after the day of arrival.
For Overseas Filipino Workers (OFWs)
OFWs take a complimentary PCR test on the sixth day from arrival in the Philippines.
Please fill out an online medical declaration form prior to entering the Philippines.
For Non-Overseas Filipino Workers (Non-OFWs) and other foreigners
Passengers traveling to the Philippines should arrange in advance to stay at a government-designated quarantine facility (hotel) for at least 10 days.
Any Non-OFWs without pre-booking of designated facilities (hotel) shall be denied entry into the Philippines.
For a list of facilities designated by the Philippine government, please refer to the following page.
The quarantine period will be reduced for those who have been vaccinated or who come from countries and regions designated as "GREEN" (low risk) by the Philippine government and exempted for diplomats and those who hold official visas. For more information, please check GOV.PH for the latest information.
For more information on quarantine procedures, please check with the quarantine station upon arrival in the Philippines.
Mandatory use of face shields in the Philippines
In accordance with the Philippine Government's instructions, from August 15, 2020, all passengers using public transportation, including aircraft, in the Philippines must wear a face shield. This is in addition to the mandatory use of face masks.
Please note all passengers departing the Philippines after August 15, 2020 will need to prepare the face shield themselves.
About registration of contact tracking app "TRAZE" in the Philippines
The contact tracking app "TRAZE" was introduced in the Philippines effective on November 28, 2020, and those who depart or arrive at airports are required to obtain a barcode regardless of age. Please download the app in advance and complete the registration.
For more information, please check ”TRAZE”.
Singapore
開くInformation on entry restrictions
Short-term visitors from all countries and territories designated as "high risk countries and territories", including Japan, are generally prohibited from entering Singapore. Holders of long-stay passes (Labor Pass and Companion Pass (EP, S Pass, DP, etc.)) are also required to obtain prior government approval for entry. All foreigners (except permanent residents) who have been in a designated government country or region within the past 21 days are prohibited from entering the country and transiting.
If allowed to enter Singapore, all passengers aged 3 years and above, including Singaporean citizens and permanent residents, are required to submit a negative PCR test certificate at the time of entry, having been tested within 48 hours prior to departure, depending on the country/region they have been in for the past 21 days. Also, those traveling to Singapore must comply with the requirements of Singapore's public health and entry regulations.
For more information, please visit the website of Immigration & Checkpoints Authority.
Regarding boarding, entry procedures and post-entry handling
All passengers, including Singapore citizens and permanent residents, are required to take their temperature before boarding the aircraft, wear a mask during the flight, and submit a medical declaration electronically upon arrival in Singapore. The medical declaration can be submitted at least three days prior to departure by visiting the electronic form page.
All passengers, including Singaporean citizens and permanent residents, must be tested for novel coronavirus upon entry. There is a fee for the test. To ensure prompt testing, please book and pay in advance using the dedicated form below.
Please note that depending on the country/region of travel history in for the past 21 days, you may be required to quarantine at a designated government facility (at the passenger's expense) or at home. For more information, please visit the website of Immigration & Checkpoints Authority.
International Transit at Singapore Changi International Airport
Due to the restrictions of countermeasure for the COVID-19 infection at Singapore Changi International Airport, Japan Airlines flights to Singapore are not accepting passengers with connecting flights. Please note that even if you have purchased or issued a separate ticket for your connecting flight from Singapore, it is not possible to make a connection.
Indonesia
開くInformation on entry restrictions
The Indonesian government has announced measures to tighten restrictions on entry into Indonesia starting on July 6, 2021.
Upon entering Indonesia, all passengers, including Indonesians must present a certificate of negative PCR test conducted within 72 hours of your flight departure to Indonesia.
Additionally, foreigners entering Indonesia are required to present a certificate or card showing that they have completed the required number of doses according to the type of vaccine.
All passengers, including Indonesian nationals, will be subjected to the first PCR test at the airport upon arrival in Indonesia, followed by the second PCR test on the seventh day of quarantine at a quarantine facility designated by the government.
(Non-Indonesian passengers are responsible for their own expenses.）
Please note that this measure is subject to change. Please be sure to check the latest information by yourself.
When you travel to Indonesia, you are required to submit a Health Alert Card (HAC).
Please register with PeduliLindungi (Indonesian page only) in advance to facilitate the quarantine process on arrival.
Malaysia
開くInformation on entry restrictions
Malaysia is currently closed to foreign visitors except in certain cases.In cases where entry is granted on a special basis, entry permits and visas must be obtained, as well as a certificate of PCR test negative results (swab specimen only) obtained within 3 days prior to departure.
After entering Malaysia, mandatory quarantine at a designated facility is required.
Those who have been fully vaccinated and wish to be quarantined at home are required to apply to the Ministry of Health in Malaysia at least two weeks in advance to obtain permission.
For more information, please refer to the Ministry of Foreign Affairs' Overseas Safety website and the Japanese Embassy in Malaysia's website.
If your entry is approved by the Malaysian Government, you must download the MySejahtera app and register within the app prior to your arrival in Malaysia.
Please check the MySejahtera website for details.
East Asia
開くDalian, Guangzhou
Information on entry restrictions
According to quarantine authorities, travelers must present a completed online health form upon arrival.
For passengers boarding flights from Narita to Dalian
According to the request we received from Dalian COVID-19 Epidemic Prevention and Control Headquarters, pets are not allowed to be transferred to the quarantine hotel upon arriving.
Therefore, from March 15th, 2021 until further notice, we are no longer able to accept pets on flights from Narita to Dalian. Thank you for your understanding.
According to the Dalian city authority, passangers who carry more than 5 baggages will need to arrange the transportation between the airport and the hotel by yourself in advance. For details, please check the website of the General Consulate of Dalian below.
Strengthening quarantine Measures in Dalian
At Dalian Airport, quarantine measures for baggage are being strengthened.
All checked baggage will be returned to you after being sprayed with disinfectant by airport authorities.
Please note that the carry-on baggage might be also sprayed with disinfectant in Dalian Airport.
Strengthening quarantine Measures in Guangzhou
At Guangzhou Airport, quarantine measures for baggage are being strengthened.
Please note that all checked baggage will be returned to you after being sprayed with disinfectant by airport authorities.
Hong Kong
Information on entry restrictions
Authorities are requiring travelers to submit an online health declaration form.
Please submit the required form through the HKSAR Department of Health website.
It is mandatory to wear a mask or a face cover that can fully cover your mouth and nose at the airport.
Mandatory COVID-19 testing to Hong Kong
All passengers arriving into Hong Kong will be required to undergo a medical test for COVID-19. Travelers will be instructed to wait at the airport or at a designated hotel until the test results are available. If you are instructed to wait at a designated hotel, test results are usually available by the next morning. (Dinner and breakfast will be provided at the hotel.) After going through immigration, travelers should pick up their baggage and board the designated shuttle bus. If you are instructed to wait at the airport, the wait period may be long so you should be prepared to carry all necessities in sufficient quantities before boarding.
Strengthening of quarantine Measures upon Entry into Hong Kong
From August 9, 2021, in accordance with the instructions of the Hong Kong authorities, all passengers entering Hong Kong must need a PCR negative certificate and certificate showing that the inspection agency is accredited by ISO15189 or a government agency that meets the following requirements.
Please refer to the following site for details.
Please note that if you refuse to submit the necessary information or submit false information, the Hong Kong SAR government will impose up to 6 months imprisonment and a $10,000 fine.
Songshan and Taoyuan
Information on entry restrictions
Taiwan's Central Epidemic Epidemic Intelligence and Control Center (CEPIC) has restricted the entry of foreign nationals into Taiwan due to the severe situation of the global new coronavirus outbreak.In addition, the quarantine measures has been strengthened in light of the outbreak of the Delta variant from June 27, 2021. Those who have stayed in "priority high-risk countries" for the past 14 days, including transit, will be quarantined at a government-designated centralized quarantine station for 14 days at the government's expense, and will be required to undergo PCR testing upon entry and exit.
Those who enter Taiwan from other countries including Japan will be required to undergo a 14-day quarantine and PCR test upon exit at their own expense at a government-designated centralized quarantine station or quarantine hotel.
For more information, please refer below press release.
Authorities are requiring travelers to submit an online health declaration form.
Please submit the required form through the Taiwan Ministry of Health and Welfare website.
According to Taiwan Centers for Disease Control announcement, starting from Dec 1, 2020, all passengers arrival or transit in Taiwan are required to provide a certificate of a negative COVID-19 RT-PCR test result issued within three working days prior to boarding the flight to Taiwan.
Busan and Seoul
Flights are currently suspended.
The Korean government has announced that foreign nationals entering Korea after midnight, January 8, 2021 (Korea time) will be required to submit a negative PCR test certificate issued within 72 hours of departure.
All travelers are required to complete a health condition questionnaire and special quarantine declaration, undergo a temperature screening at quarantine/immigration, submit address and phone number (mobile device) in Korea, and install a self-diagnosis app. In addition, travelers are required to take a PCR test within 3 days of entering Korea and self-quarantine for 14 days. Please check the website for the Ministry of Foreign Affairs Overseas Safety for details.
At the airport and on board in Japan
Precautionary measures and requests for our guests
We will inform you of precautionary measures and what we are asking of our guests to help prevent the spread of COVID-19.
Check-in and ticket handling in accordance with entry restrictions
Please note that due to travel restrictions, we may suspend the use of some Web Check-in functions and Self Check-in kiosks on certain routes.
Passengers who are faced with immigration restrictions at the departure or arrival airports will be able to change or refund JAL international tickets without charge, regardless of fare rules.
- If you have purchased a ticket from a third-party, such as a travel agency, please contact them directly.
Notice
The Japanese Government is fortifying border controls and quarantine measures for people entering Japan.
Please be sure to check the link below.
Before you travel
Entry restrictions and quarantine measures of Japan are being updated on a daily basis. Please check the latest updates in advance.
Restriction on entry to Japan
Foreign nationals who have stayed in any of the following countries/regions within 14 days prior to the application for landing are denied to enter Japan.
Areas subject to immigration restrictions
開くEast Asia
No restrictions
Southeast Asia
India, Republic of Indonesia, Federal Democratic Republic of Nepal, Islamic Republic of Pakistan, People's Republic of Bangladesh, Republic of the Philippines, Kingdom of Bhutan, Malaysia, Republic of Maldives, Republic of the Union of Myanmar*
Oceania
No restrictions
North America
Canada, United States of America
Latin America
Argentine Republic, Antigua and Barbuda, Oriental Republic of Uruguay,Ecuador,Republic of El Salvador, Republic of Guyana, Republic of Cuba, Republic of Guatemala, Grenada, Republic of Costa Rica, Republic of Colombia, Jamaica, Republic of Suriname, Saint Vincent and the Grenadines, Saint Christopher and Nevis, Chile,Dominica, Dominican Republic, Republic of Trinidad and Tobago, Republic of Nicaragua, Republic of Haiti, Panama, Commonwealth of The Bahamas, Republic of Paraguay, Barbados, Federative Republic of Brazil, Bolivarian Republic of Venezuela, Belize, Republic of Peru, Bolivia, Republic of Honduras,United Mexican States
Europe
Iceland, Ireland, Republic of Azerbaijan, Albania, Armenia, Andorra, Italy, Ukraine, Republic of Uzbekistan, the United Kingdom, Estonia, Austria, Netherlands,Republic of Kazakhstan, North Macedonia, Cyprus, Greece, Kyrgyz Republic, Croatia, Kosovo, San Marino, Georgia, Switzzerland, Sweden, Spain, Slovakia, Slovenia, Serbia, Republic of Tajikistan, Czech Republic, Denmark, Germany, Norway, Vatican, Hungary, Finland, France, Bulgaria, Republic of Belarus, Belgium, Bosnia and Herzegovina, Poland, Portugal, Malta, Monaco, Moldova, Montenegro, Latvia, Lithuania, Liechtenstein, Romania, Luxembourg, Russian Federation
Middle East
Islamic Republic of Afghanistan, United Arab Emirates, Israel, Republic of Iraq, Iran, Sultanate of Oman, State of Qatar, State of Kuwait, Kingdom of Saudi Arabia, Turkey, Bahrain, Palestine, Jordan*, Lebanese Republic
Africa
People's Democratic Republic of Algeria, Egypt, Kingdom of Eswatini, Federal Democratic Republic of Ethiopia, Republic of Ghana,Republic of Cabo Verde,Gabonese Republic, Republic of Cameroon, Republic of The Gambia, Republic of Guinea,Republic of Guinea-Bissau, Republic of Kenya, Côte d'Ivoire, Union of Comoros, Republic of Congo, Democratic Republic of the Congo, Democratic Republic of Sao Tome and Principe, Republic of Zambia, Republic of Sierra Leone, Republic of Djibouti, Republic of Zimbabwe, The Republic of the Sudan, Republic of Equatorial Guinea, Republic of Senegal, Federal Republic of Somalia, Central African Republic, Republic of Tunisia, Federal Republic of Nigeria,Republic of Namibia, Republic of Botswana, Republic of Madagascar, Republic of Malawi, Republic of South Africa, The Republic of South Sudan, Mauritius, Islamic Republic of Mauritania, Morocco, Libya, Republic of Liberia, Republic of Rwanda, Kingdom of Lesotho
* Added at 0 AM on November 1, 2020.
Please refer to the Japanese Ministry of Foreign Affairs website for more details.
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Visa Restrictions
Under directions from the Ministry of Foreign Affairs, measures such as visa restrictions (suspension of visa waivers and cancellation of already-issued visas) have been introduced. These measures will continue to be in effect for the time being although the situation is subject to change.
For details, please go to the Ministry of Foreign Affairs of Japan website.
- Link opens in new window. Site may not meet accessibility guidelines.
At the airports and on board
Enhanced quarantine measures are being taken at the regional airports and on board.
Please check the enhanced quarantine measures at the regional airports
- Link opens in new window. Site may not meet accessibility guidelines.
United States
開くNew York (John F. Kennedy International Airport)
Terminal
Terminal 1
Check-in counter
Counter F
Lounge
For the latest information, please check the following link:
Others
Customers are required to wear a face covering. In addition, use of luggage straps and luggage covers are not permitted.
Boston (Boston Logan International Airport)
Terminal
Terminal E
Check-in counter
Please check at the airport.
Lounge
For the latest information, please check the following link:
Others
Customers are recommended to wear a face covering while in the airport.
Chicago (O'Hare International Airport)
Terminal
Terminal 3
Check-in counter
Area A
Lounge
For the latest information, please check the following link:
Others
Customers 2 years of age or older are required to wear a face covering.
Dallas Fort Worth (Dallas Fort Worth International Airport)
Terminal
Terminal D
Check-in counter
Counter 60-65 (near TSA security)
Please check the latest information at the airport.
Lounge
For the latest information, please check the following link:
Others
Customers 2 years of age or older are recommended to wear a face covering.
San Francisco (San Francisco International Airport)
Terminal
International Terminal
Check-in counter
International Terminal 3rd floor, AISLE 8. It may change on the day of departure. Please check the latest information at the airport.
Lounge
For the latest information, please check the following link:
Others
Customers are required to wear a face covering while in the airport.
Los Angeles (Los Angeles International Airport)
Terminal
Tom Bradley International Terminal
Check-in counter
3rd floor, A counter (A11-A20)
Lounge
For the latest information, please check the following link:
Temperature check at the Tom Bradley International Terminal
Tom Bradley International Terminal has been testing a new thermal imaging camera since June 23, 2020. Customers are screened with body temperatures at main entrance on the departure level and at one location on the arrival level. Customers are required to wear a face covering such as a mask or bandana and follow the instruction on display while maintaining social distance (hats must be taken off). Guests with body temperature of 100.4 ℉ (38 ℃) or higher may be consulted by the health authorities and recommended to refrain from traveling.
Please refer to the airport website for details.
Seattle (Tacoma International Airport)
Terminal
Main Terminal
Check-in counter
Please check at the airport.
Lounge
For the latest information, please check the following link:
Others
Customers are required to wear a face covering while in the airport.
San Diego (San Diego International Airport)
Terminal
Terminal2 West
Check-in counter
Please check at the airport (We will be next to Delta Air Lines on the 2nd floor).
Lounge
For the latest information, please check the following link:
Others
Customers are required to wear a face covering while in the airport.
Hawaii, Guam
開くHonolulu (Daniel K. Inoue International Airport)
Terminal
JAL operated flights: Terminal 2
Hawaiian Airlines flights to Japan (including JAL code-share flights operated by Hawaiian Airlines): Terminal 1
Check-in counter
JAL operated flights: Terminal 2, Lobby 5
Hawaiian Airlines flights to Japan (Including JAL code-share flights operated by Hawaiian Airlines): Terminal 1, Lobby 3
Lounge
For the latest information, please check the following link:
Kona (Ellison Onizuka Kona International Airport)
Terminal
JAL operated flights: Terminal 1 (North Terminal)
Code-share flights operated by Hawaiian Airlines: Terminal 2 (South Terminal)
Check-in counter
Please check at the airport on the day of departure.
Lounge
For the latest information, please check the following link:
Others
Flights are currently suspended.
Guam (Guam International Airport)
Check-in counter
Please check at the airport on the day of departure.
Lounge
For the latest information, please check the following link:
Others
Flights are currently suspended.
Canada
開くVancouver (Vancouver International Airport)
Terminal
Main Terminal
Check-in counter
Please check at the airport.
Lounge
For the latest information, please check the following link:
Others
Body temperature screening will be conducted at the security area for all departing customers. Customers with body temperature of 38 ℃ or higher will be refused boarding and may not be able to board for the next 14 days. In addition, customers 3 years of age or older are required to wear a face covering.
United Kingdom
開くLondon (London Heathrow International Airport)
Terminal
Terminal 3
Check-in counter
Zone D
Lounge
For the latest information, please check the following link:
Germany
開くFrankfurt (Frankfurt Airport)
Terminal
Terminal 2
Check-in counter
Hall D
Lounge
For the latest information, please check the following link:
Others
Customers 6 years of age or older are required to wear a FFP2 or medical mask in the airport terminals and airport transportations. Carry-on baggage is limited to one per customer.
France
開くParis (Charles de Gaulle International Airport)
Terminal
Terminal 2E
Check-in counter
Zone 10
*In reaction to the COVID-19 epidemic, the location of the check-in counter at Charles de Gaulle Airport has been temporarily changed.
Lounge
For the latest information, please check the following link:
Others
Customers 10 years of age or older are required to wear a face covering while in the airport terminal.
Finland
開くHelsinki (Helsinki-Vantaa Airport)
Terminal
Terminal 2
Check-in counter
Terminal 2, Counter No. 229-232
Boarding process will start from 2 hours and 40 minutes before the flight departure time.
Lounge
For the latest information, please check the following link:
Others
Customers are recommended to wear a face covering while in the airport.
Russia
開くMoscow (Sheremetyevo International Airport)
Terminal
Terminal D
Check-in counter
Terminal D, Counter No. 94-98
Boarding process will start from 2 hours and 40 minutes before the flight departure time.
Lounge
For the latest information, please check the following link:
Others
Customers are required to wear a face mask while in the airport.
Vladivostok (Vladivostok international Airport)
Terminal
-
Check-in counter
Please check at the airport on the departure day.
Check-in opens 2 hours prior to departure.
Lounge
For the latest information, please check the following link:
Others
Passengers are required to wear face masks at the airport.
Above information is subject to change without advanced notice.
Australia
開くSydney (Kingsford Smith International Airport)
Terminal
Terminal 1
Check-in counter
Check in at B4-B9 Counter during April 4, 2020 through October 3, 2020.
Check in at A19-A24 Counter during October 4, 2020 through October 24, 2020.
Lounge
For the latest information, please check the following link:
Others
The Australian government has instructed that all passengers entering or transiting Australia after December 9 will be required to submit an Australia Travel Declaration.
Melbourne (Melbourne Airport)
Terminal
Terminal 2
Check-in counter
Please check the airport information display board for the location of JAL check-in counter on the day of departure.
Lounge
For the latest information, please check the following link:
Others
The Australian government has instructed that all passengers entering or transiting Australia after December 9 will be required to submit an Australia Travel Declaration.
India
開くDelhi (Indira Gandhi International Airport)
Terminal
Terminal 3
Check-in counter
Counter L
Lounge
For the latest information, please check the following link:
Thailand
開くBangkok (Suvarnabhumi International Airport)
Terminal
International Terminal
Check-in counter
Counter H
Lounge
For the latest information, please check the following link:
Other
Bangkok Suvarnabhumi Airport has resumed international flights. However, transit passengers who do not enter Thailand also need to prepare the necessary documents.
- Health certificate in English
- Negative certificate by RT- PCR test in English obtained within 72 hours before departure (original copy) (Thai nationals are optional.)
- Participation in health care Insurance that meets the requirements of the Thai government (Those who are not Thai nationals)
Please note that there are the following restrictions on connecting flights.
- Due to the need to apply in advance to the airport authorities, we will not be able to accept transfer tickets purchased separately in ticketing or elsewhere.
- Please wait in the designated area at Bangkok Suvarnabhumi Airport. You cannot leave the designated area. You can eat and drink, but there is no restaurant or shop, so please prepare your own.
- The transit time is within 12 hours due to the designated area.
Please check the CAAT(The Civil Aviation Authority of Thailand) website for details.
Vietnam
開くHo Chi Minh City (Tan Son Nhat International Airport)
Terminal
International Terminal
Check-in counter
Please check at the airport.
Lounge
For the latest information, please check the following link:
Hanoi (Noi Bai International Airport)
Terminal
Terminal 2 (International)
Check-in counter
Please check at the airport.
Lounge
For the latest information, please check the following link:
Philippines
開くManila (Ninoy Aquino International Airport)
Terminal
Terminal 1
Check-in counter
Please check at the airport.
Lounge
For the latest information, please check the following link:
Others
In accordance with the Philippine Government's instructions, from August 15, 2020, all passengers using public transportation, including aircraft, in the Philippines must wear a face shield. This is in addition to the mandatory use of face masks. Please note all passengers departing the Philippines after August 15, 2020 will need to prepare the face shield themselves.
About registration of contact tracking app "TRAZE" in the Philippines
The contact tracking app "TRAZE" was introduced in the Philippines effective on November 28, 2020, and those who depart or arrive at airports are required to obtain a barcode regardless of age. Please download the app in advance and complete the registration.
For more information, please check ”TRAZE”.
Singapore
開くSingapore (Changi International Airport)
Terminal
Terminal 1
Check-in counter
ROW 2
Lounge
For the latest information, please check the following link:
Others
Customers are required to wear a face covering while out in the public spaces.
International Transit at Singapore Changi International Airport
Due to the restrictions of countermeasure for the COVID-19 infection at Singapore Changi International Airport, Japan Airlines flights to Singapore are not accepting passengers with connecting flights. Please note that even if you have purchased or issued a separate ticket for your connecting flight from Singapore, it is not possible to make a connection.
Indonesia
開くJakarta (Soekarno-Hatta International Airport)
Terminal
Terminal 3
Check-in counter
Departure Level 3, International check-in counter C01-06
Lounge
For the latest information, please check the following link:
Malaysia
開くKuala Lumpur (Kuala Lumpur International Airport)
Terminal
Main Terminal
Check-in counter
The 5th floor departure level is divided into check-in counters for both domestic and international flights. Please check in at the international flight counters. The electronic bulletin board shows the airline/flight number, departure time, destination, and the check-in counter number. Please check it before checking in.
Lounge
For the latest information, please check the following link:
Others
Customers are required to wear a face covering while on public transportation and when it is difficult to maintain physical distance from others.
East Asia
開くDalian (Dalian Zhoushuizi International Airport)
Terminal
International Terminal Building
Check-in counter
International Terminal Building Departure Lobby (2nd floor), Counter No. 27-33
Lounge
For the latest information, please check the following link:
Others
In addition, passengers who are arriving in Dalian from an area that has been declared a COVID-19 epidemic prevention priority area, and are connecting to JL820 bound for Narita on the same day can move to Terminal 3 with the guidance of airport staff. However, if their connection flight is the next day or later, they will be required to take transportation designated by the city government to quarantine accommodation, and then board their flight after staying at the facility.
Please check the website of the Consular Office of Japan in Dalian for details.
Guangzhou (Guangzhou Baiyun International Airport)
Terminal
Terminal 2
Check-in counter
International Terminal 3nd floor, Island M, Counter M20-25
Lounge
For the latest information, please check the following link:
Guangzhou Baiyun International Airport
https://www.gbiac.net/byairport-web/index?_locale=en_US
- "QR Code" is a registered trademark of DENSO WAVE INCORPORATED.
Hong Kong (Hong Kong International Airport)
Terminal
Terminal 1
Check-in counter
Island G
Lounge
For the latest information, please check the following link:
Others
Customers are required to wear a face covering while in the airport.
Taipei (Songshan) [Taipei Songshan Airport]
Terminal
Terminal 1
Check-in counter
Please look for the counters displaying JAL flight number.
Lounge
For the latest information, please check the following link:
Others
According to Taiwan Centers for Disease Control announcement, starting from December 1, 2020 until February 28, 2021 (local time at the place of departure), all passengers arrival or transit in Taiwan are required to provide a certificate of a negative COVID-19 RT-PCR test result issued within three working days prior to boarding the flight to Taiwan.
Taipei (Taoyuan) [Taiwan Taoyuan International Airport]
Terminal
Terminal 2
Check-in counter
Counter No. 1
Lounge
For the latest information, please check the following link:
Others
According to Taiwan Centers for Disease Control announcement, starting from December 1, 2020 until February 28, 2021 (local time at the place of departure), all passengers arrival or transit in Taiwan are required to provide a certificate of a negative COVID-19 RT-PCR test result issued within three working days prior to boarding the flight to Taiwan.
Kaohsiung (Kaohsiung International Airport)
Terminal
International Terminal
Check-in counter
Please look for the counters displaying JAL flight number.
Lounge
For the latest information, please check the following link:
Others
According to Taiwan Centers for Disease Control announcement, starting from December 1, 2020 until February 28, 2021 (local time at the place of departure), all passengers arrival or transit in Taiwan are required to provide a certificate of a negative COVID-19 RT-PCR test result issued within three working days prior to boarding the flight to Taiwan.
Busan (Gimhae International Airport)
Terminal
International Terminal
Check-in counter
International Terminal 2nd Floor
Lounge
For the latest information, please check the following link:
Seoul (Gimpo) [Gimpo International Airport]
Terminal
International Terminal
Check-in counter
International Terminal 2nd floor, Counter C
Lounge
For the latest information, please check the following link:
Other
Flights are currently suspended.
On board
Information regarding changes to inflight services due to the impact of COVID-19
At the airports in Japan
For guests entering Japan
The Ministry of Health, Labour and Welfare asks you to take the following actions before and after your entry to Japan.
The Japanese Government has decided a new and additional border measures for passenger entry into Japan.
All passengers departing for Japan are advised to check the website via the following link.
Before entry
Ensure that you have a place to stay after entering Japan and a means of transportation (other than public transportation) from the airport to your place of stay.
At the time of entry
Any travelers who have stayed in the 'Area subject to immigration restrictions under the Immigration Control Act' within the past 14 days of their arrival will be tested for the Coronavirus infection.*
Travelers will be required to register their place of stay and means of transportation from the airport at the quarantine station.
After entry
All persons, including those with no health issues, must stay at places designated by the chief of quarantine (such as a private home) for 14 days* counting from the day following entry into Japan, and must not use public transportation (trains, buses, taxis, domestic flights, etc.) including transportation from the airport.
- This restriction may be relaxed for some travelers using the business track or short-stay business travel schemes.
For details, please check the websites of the Japanese Ministry of Health, Labour and Welfare and the Japanese Ministry of Foreign Affairs.
- All persons who have stayed in the 'Area subject to immigration restrictions under the Immigration Control Act' within the past 14 days of their arrival will be tested for the Coronavirus infection, regardless of the date the area was designated as restricted area. In addition, the testing method has changed sequentially since July 29, 2020, and you will be asked to wait in the place designated by the quarantine station in the airport until the test result comes out. It may take several hours to get the test result and there may be cases of re-testing before you are allowed to enter Japan. Please have any necessities you may need during the wait time in hand.
Even if you enter Japan with a negative result, you will be required to avoid unnecessary and non-urgent outings and stay at your home or at your own accommodation for 14 days counting from the day following your entry into Japan. Please note that you will also be subject to health checks by public health centers.
Notes
開くThose who transfer directly to a third country without entering Japan are not subject to submitting documents and taking the PCR test.
However, you must enter the country in the following cases:
- Transit between Tokyo International Airport (Haneda Airport) and Narita International Airport
- Transit at Narita International Airport on the next day or later after arrival.
In order to shorten the waiting time at the airport, please complete the documents that are handed out while you are on board.
Please follow the staff's instructions on the order of disembarkation after arriving in Japan.
Customers connecting to international flights may be disembarked first.
Areas subject to immigration restrictions
開くEast Asia
No restrictions
Southeast Asia
India, Republic of Indonesia, Federal Democratic Republic of Nepal, Islamic Republic of Pakistan, People's Republic of Bangladesh, Republic of the Philippines, Kingdom of Bhutan, Malaysia, Republic of Maldives, Republic of the Union of Myanmar*
Oceania
No restrictions
North America
Canada, United States of America
Latin America
Argentine Republic, Antigua and Barbuda, Oriental Republic of Uruguay,Ecuador,Republic of El Salvador, Republic of Guyana, Republic of Cuba, Republic of Guatemala, Grenada, Republic of Costa Rica, Republic of Colombia, Jamaica, Republic of Suriname, Saint Vincent and the Grenadines, Saint Christopher and Nevis, Chile,Dominica, Dominican Republic, Republic of Trinidad and Tobago, Republic of Nicaragua, Republic of Haiti, Panama, Commonwealth of The Bahamas, Republic of Paraguay, Barbados, Federative Republic of Brazil, Bolivarian Republic of Venezuela, Belize, Republic of Peru, Bolivia, Republic of Honduras,United Mexican States
Europe
Iceland, Ireland, Republic of Azerbaijan, Albania, Armenia, Andorra, Italy, Ukraine, Republic of Uzbekistan, the United Kingdom, Estonia, Austria, Netherlands,Republic of Kazakhstan, North Macedonia, Cyprus, Greece, Kyrgyz Republic, Croatia, Kosovo, San Marino, Georgia, Switzzerland, Sweden, Spain, Slovakia, Slovenia, Serbia, Republic of Tajikistan, Czech Republic, Denmark, Germany, Norway, Vatican, Hungary, Finland, France, Bulgaria, Republic of Belarus, Belgium, Bosnia and Herzegovina, Poland, Portugal, Malta, Monaco, Moldova, Montenegro, Latvia, Lithuania, Liechtenstein, Romania, Luxembourg, Russian Federation
Middle East
Islamic Republic of Afghanistan, United Arab Emirates, Israel, Republic of Iraq, Iran, Sultanate of Oman, State of Qatar, State of Kuwait, Kingdom of Saudi Arabia, Turkey, Bahrain, Palestine, Jordan*, Lebanese Republic
Africa
People's Democratic Republic of Algeria, Egypt, Kingdom of Eswatini, Federal Democratic Republic of Ethiopia, Republic of Ghana,Republic of Cabo Verde,Gabonese Republic, Republic of Cameroon, Republic of The Gambia, Republic of Guinea,Republic of Guinea-Bissau, Republic of Kenya, Côte d'Ivoire, Union of Comoros, Republic of Congo, Democratic Republic of the Congo, Democratic Republic of Sao Tome and Principe, Republic of Zambia, Republic of Sierra Leone, Republic of Djibouti, Republic of Zimbabwe, The Republic of the Sudan, Republic of Equatorial Guinea, Republic of Senegal, Federal Republic of Somalia, Central African Republic, Republic of Tunisia, Federal Republic of Nigeria,Republic of Namibia, Republic of Botswana, Republic of Madagascar, Republic of Malawi, Republic of South Africa, The Republic of South Sudan, Mauritius, Islamic Republic of Mauritania, Morocco, Libya, Republic of Liberia, Republic of Rwanda, Kingdom of Lesotho
* Added at 0 AM on November 1, 2020.
For details, please check the Ministry of Health, Labour and Welfare website.
- Link opens in new window. Site may not meet accessibility guidelines.
Submission of Questionnaire about Quarantine
All people entering or returning to Japan are required to submit a questionnaire about quarantine. Customers entering or returning to Japan at following airports will be required to submit the QR code issued on the Quarantine Questionnaire website to a quarantine officer on arrival.
Target airport -Narita International Airport, Tokyo International Airport (Haneda), Kansai International Airport, Chubu International Airport.
Please input the required information on the Ministry of Health, Labor and Welfare website in advance.
- "QR Code" is a registered trademark of DENSO WAVE INCORPORATED.
- Link opens in new window. Site may not meet accessibility guidelines.
Travelers with connecting flights from Japan (International and Domestic)
Travelers connecting to an international flight
Travelers who are not entering Japan and transferring directly to a third country by transit, are not required to submit any documents and undergo PCR tests.
However, the following cases require entry into Japan. Please be informed that foreign nationals arriving from prohibited countries will not be allowed to enter Japan.
- Transferring between Tokyo International Airport (Haneda Airport) and Narita International Airport
- Travelers with a connecting flight out of Narita International Airport the following day
Travelers connecting to a domestic flight
All travelers arriving from an international flight must stay at places designated by the quarantine chief (such as home) for 14 days from the day following their entry into Japan. Travelers must not use public transportation (including domestic flights) to get to their designated place of quarantine from the airport. Therefore, connections to domestic flights can be made from the 15th day after the 14 days of quarantine is completed.
Please refer to "For guests entering Japan" for more details.
Please keep in mind that flight schedules are subject to change without notice. Please make sure to check the flight information before your departure.
Check-in and ticket handling in accordance with entry restrictions
Please note that due to travel restrictions, we may suspend the use of some Web Check-in functions and Self Check-in kiosks on certain routes.
Passengers who are faced with immigration restrictions at the departure or arrival airports will be able to change or refund JAL international tickets without charge, regardless of fare rules.
- If you have purchased a ticket from a third-party, such as a travel agency, please contact them directly.
