Terminal 1

Counter F

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Use of luggage straps and luggage covers are not permitted.

Terminal E

Please check at the airport.

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Terminal 3

Area A

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Terminal D

Counter 60-65 (near TSA security)

Please check the latest information at the airport.

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International Terminal

International Terminal 3rd floor, AISLE 8. It may change on the day of departure. Please check the latest information at the airport.

For the latest information, please check the following link:

Tom Bradley International Terminal

3rd floor, A counter (A11-A20)

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Tom Bradley International Terminal has been testing a new thermal imaging camera since June 23, 2020.  Customers are screened with body temperatures at main entrance on the departure level and at one location on the arrival level. Customers are required to wear a face covering such as a mask or bandana and follow the instruction on display while maintaining social distance (hats must be taken off). Guests with body temperature of 100.4 ℉ (38 ℃) or higher may be consulted by the health authorities and recommended to refrain from traveling.

Please refer to the airport website for details.

Main Terminal

Please check at the airport.

For the latest information, please check the following link:

Terminal2 West

Please check at the airport (We will be next to Delta Air Lines on the 2nd floor).

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JAL operated flights: Terminal 2

Hawaiian Airlines flights to Japan (including JAL code-share flights operated by Hawaiian Airlines): Terminal 1

JAL operated flights: Terminal 2, Lobby 5

Hawaiian Airlines flights to Japan (Including JAL code-share flights operated by Hawaiian Airlines): Terminal 1, Lobby 3

For the latest information, please check the following link:

JAL operated flights: Terminal 1 (North Terminal)

Code-share flights operated by Hawaiian Airlines: Terminal 2 (South Terminal)

Please check at the airport on the day of departure.

For the latest information, please check the following link:

Flights are currently suspended.

Please check at the airport on the day of departure.

For the latest information, please check the following link:

Flights are currently suspended.

Main Terminal

Please check at the airport.

For the latest information, please check the following link:

The government of Canada has announced its mandatory COVID-19 vaccination which will be applied from 30th of October.

Canadian and permanent residents aged 12 years and 4 months or older will be required to be fully vaccinated to depart from Canadian airports for domestic flights and international flights from Canada, including JL17 (Vancouver/Narita) and other U.S. flights from Canada.

Foreign passengers are not eligible for mandatory vaccination, and if they do not have a vaccine certificate, they need PCR results tested within 72 hours of departure or positive certificates issued within 14 to 180 days.

While traveling in Canada, passengers are required to present the vaccination certificate to Canadian government or airline staff if requested.

After November 30, 2021, passengers aged 12 years and 4 months or older departing from Canadian airports on domestic flights

and international flights departing from Canada who meet the vaccination exemption requirements should contact JAL International.

The application must be made on a Canadian government-specified form available only through the airline.

Please note that the vaccination exemption will not be applied if passengers have not completed the necessary in advance.

Please apply from the form below.

Terminal 3

Zone D

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Terminal 2

Hall D

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Terminal 2E

Zone 3 (subject to change, please check at the airport)

*In reaction to the COVID-19 epidemic, the location of the check-in counter at Charles de Gaulle Airport has been temporarily changed.

For the latest information, please check the following link:

Terminal 2

Terminal 2, Counter No. 229-232

Boarding process will start from 2 hours and 40 minutes before the flight departure time.

For the latest information, please check the following link:

Terminal D

Terminal D, Counter No. 94-98

Boarding process will start from 2 hours and 40 minutes before the flight departure time.

For the latest information, please check the following link:

-

Please check at the airport on the departure day.

Check-in opens 2 hours prior to departure. 

For the latest information, please check the following link:

Above information is subject to change without advanced notice.

Terminal 1

Check in at B4-B9 Counter during April 4, 2020 through October 3, 2020.

Check in at A19-A24 Counter during October 4, 2020 through October 24, 2020.

For the latest information, please check the following link:

Terminal 2

Please check the airport information display board for the location of JAL check-in counter on the day of departure.

For the latest information, please check the following link:

Terminal 3

Please check at the airport.

For the latest information, please check the following link:

International Terminal

Counter H

For the latest information, please check the following link:

International Terminal

Please check at the airport.

For the latest information, please check the following link:

Terminal 2 (International)

Please check at the airport.

For the latest information, please check the following link:

Terminal 1

Please check at the airport.

For the latest information, please check the following link:

Terminal 1

ROW 2

For the latest information, please check the following link:

Due to the restrictions of countermeasure for the COVID-19 infection at Singapore Changi International Airport, Japan Airlines flights to Singapore are not accepting passengers with connecting flights. Please note that even if you have purchased or issued a separate ticket for your connecting flight from Singapore, it is not possible to make a connection.

Terminal 3

Departure Level 3, International check-in counter C01-06

For the latest information, please check the following link:

Main Terminal

The 5th floor departure level is divided into check-in counters for both domestic and international flights. Please check in at the international flight counters. The electronic bulletin board shows the airline/flight number, departure time, destination, and the check-in counter number. Please check it before checking in.

For the latest information, please check the following link:

International Terminal Building

International Terminal Building Departure Lobby (2nd floor), Counter No. 27-33

For the latest information, please check the following link:

In addition, passengers who are arriving in Dalian from an area that has been declared a COVID-19 epidemic prevention priority area, and are connecting to JL820 bound for Narita on the same day can move to Terminal 3 with the guidance of airport staff. However, if their connection flight is the next day or later, they will be required to take transportation designated by the city government to quarantine accommodation, and then board their flight after staying at the facility.

Please check the website of the Consular Office of Japan in Dalian for details.

Terminal 1

Island G

For the latest information, please check the following link:

Terminal 1

Please look for the counters displaying JAL flight number.

For the latest information, please check the following link:

Terminal 2

Counter No. 1

For the latest information, please check the following link:

International Terminal

International Terminal 2nd floor, Counter C

For the latest information, please check the following link:

Flights are currently suspended.