Due to changes in the infection situation, entry restrictions and quarantine measures are changing daily. Please check the latest information in advance.

Notice

WHO has designated a new "variant of concern" (Omicron) of the COVID-19, and the entry restrictions and quarantine rules of each country and region may change at any time. Please check the websites of the government organization and embassies of your destination and transit countries and regions for the latest information before traveling.

Before departing Japan

Due to changes in the infection situation, entry restrictions and quarantine measures are changing daily.
Please check the latest information in advance.

Please check your destination in advance.

Due to changes in the infection situation, entry restrictions and quarantine measures are changing daily.

Travelers are strongly advised to check the relevant information from embassies, consulates, and health organizations of the destination country.


Due to incomplete travel documents and quarantine documents, entry may not be permitted or boarding may be refused.

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The Ministry of Health, Labor and Welfare and the Ministry of Economy, Trade and Industry operate TeCOT (New Coronavirus Testing Center for Overseas Travelers) for customers who need to leave Japan.

TeCOT provides a web service that allows you to search and reserve medical institutions that can test for new coronavirus infections.

You need to register an account in advance to use it.

Please register the contents of your attestation on the VeriFLY app, which is currently being introduced for JAL-operated flights from Japan to the United States (excluding Hawaii and Guam). Codeshare flights operated by other airlines are not applicable. 

By registering your attestation form digitally on VeriFLY, instead of having to download/print out the form on paper, you will only need to present your VeriFLY app screen at the check in counter. 

For more details, please refer to” Digital Health Credential App "VeriFLY" to Assist With Your COVID-Safe Travel ”.

United States

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Hawaii and Guam

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Canada

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United Kingdom

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Germany

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France

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Finland

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Russia

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Australia

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India

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Thailand

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Vietnam

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Philippines

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Singapore

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Indonesia

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Malaysia

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East Asia

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At the airport and on board in Japan

Precautionary measures and requests for our guests

We will inform you of precautionary measures and what we are asking of our guests to help prevent the spread of COVID-19.

Check-in and ticket handling in accordance with entry restrictions

Please note that due to travel restrictions, we may suspend the use of some Web Check-in functions and Self Check-in kiosks on certain routes.

 

Passengers who are faced with immigration restrictions at the departure or arrival airports will be able to change or refund JAL international tickets without charge, regardless of fare rules.

  • If you have purchased a ticket from a third-party, such as a travel agency, please contact them directly.