Entry restrictions and quarantine measures

Restriction on Entry to Japan

The following customers will not be able to enter Japan for the time being because the Ministry of Justice has added a landing refusal.

  • Foreigners who have Chinese passports issued by Hubei Province or Zhejiang Province in the People's Republic of China.
  • Any non-Japanese passport holders who boarded on the MS Westerdam departed from Hong Kong
  • Foreigners who have stayed in following cities/provinces/regions within 14 days prior to your arrival in Japan.

Republic of Iceland, Republic of San Marino, Ireland , Principality of Andorra , Italian Republic, Islamic Republic of Iran, Republic of Estonia, Republic of Austria, Kingdom of the Netherlands, Swiss Confederation, Kingdom of Sweden, Kingdom of Spain, Republic of Slovenia, Kingdom of Denmark, Federal Republic of Germany , Kingdom of Norway, Vatican , French Republic, Kingdom of Belgium, Portuguese Republic, Republic of Malta, Principality of Monaco ,Principality of Liechtenstein, Grand Duchy of Luxembourg, Albania, Armenia, Israel, Indonesia, United Kingdom, Ecuador, Egypt, Australia, Canada, Republic of Korea, North Macedonia, Cyprus, Greece, Croatia, Kosovo, Democratic Republic of Congo, Cote d’Ivoire, Singapore, Slovakia, Serbia, Thailand, Taiwan, Czech, China (including Hong Kong and Macau), Chile, Dominica, Turkey, New Zealand, Panama, Hungary, Bahrain, Philippines, Finland, Brazil, Bulgaria, Brunei, United States, Vietnam, Bosnia and Herzegovina, Bolivia, Poland, Malaysia, Moldova, Morocco, Montenegro, Mauritius, Latvia, Lithuania and Romania,United Arab Emirates, Antigua and Barbuda, Ukraine, Oman, Qatar, Kuwait, Saudi Arabia, Djibouti, Saint Christopher and Nevis, Dominican Republic, Barbados, Belarus, Peru, Russia, Republic of Maldives, Oriental Republic of Uruguay, Republic of Colombia, Commonwealth of The Bahamas, Republic of Honduras, United Mexican States, Republic of Azerbaijan, Republic of Kazakhstan, Republic of Cabo Verde, Gabonese Republic, Republic of Guinea-Bissau, Democratic Republic of Sao Tome and Principe, Republic of Equatorial Guinea, Afghanistan, Argentina, India, El Salvador, Ghana, Guinea, Kyrgyz, Tajikistan, Pakistan, Bangladesh, South Africa, Algeria, Cameroon, Central Africa, Costa Rica, Cuba, Eswatini, Georgia, Grenada, Guatemala, Guyana, Haiti, Iraq,Jamaica, Lebanon, Mauritania, Nicaragua, Senegal, Saint Vincent and the Grenadines, Botswana*, Comoros*, Kenya*, Liberia*, Libya*, Madagascar*, Namibia*, Nepal*, Palestine*, Paraguay*, Republic of Congo*, Sierra Leone*, Somalia*, Sudan*, Suriname*, Uzbekistan*, Venezuela*

  • Applicable after arrival July 24, 0:00 (JST)

For details, please go to the Ministry of Justice of Japan website.

Link opens in new window.Site may not meet accessibility guidelines.


Strengthening the quarantine when entering Japan

The Ministry of Health, Labor and Welfare asks to take below actions before and after entering Japan for those who stayed in the "quarantine strengthening target area (* 1)" since when the areas were announced by the Ministry of Health, Labor, and Welfare, or those who have stayed in the "entry restricted area (* 2)" in the past 14 days from the entry to Japan.

  • Even if your health condition is good, you will be asked to isolate for 14-days from the day of entering Japan at the place designated by the quarantine director (such as home), and not to use the public transportation (such as train, bus, taxi or aircraft (domestic flights)), including transportation from airports.
  • With this reason, before entering Japan you will need to secure a place to stay for 14 days and the private transportation to the place.
  • When entering Japan, the quarantine officer will register your quarantine place and your transportation from the airport.

In addition, all passengers who have stayed in the entry restrcited area announced by Japanese Government (regardless of the date of addition to the list of entry restricted area) in the past 14 days from the etnry to Japan,will be required to take inspection upon arrival. Since 29th of July 2020, passengers are asked to wait at the facility designated by the quarantine station until the result is confirmed. Please note that passengers are to wait for few hours from the arrival until the result is confirmed.


Also, even if those passengers will be allowed to enter Japan by  negative results, they will be required to avoid unnecessary or not urgent going out, and be required to stay at home or your own secured accommodation, etc. And also they are subject to health check byhealth agencies.

  • Passenger making transit to a third country without entrying Japan are not required to submit documents or to take the inspection.
    Following passengers must enter Japan
    * Passengers transiting between Narita Airport and Haneda Airport.
    * Passengers who need to stay overnight at Narita to take the connecting flight.
  • In order to shorten the waiting time at the airport, please fill out the document issued in the cabin.
  • Please follow the instruction given by the staff regarding the sequence of disembarkation upon arrival.
    Please be noted that connectiing passenger may get off the aircraft in preference to those passengers entrying Japan.

( *1) Quarantine strengthening target areas

All countries or areas except (※2) Designated areas of immigration restrictions under the Immigration Control Act.

(*2) Designated areas immigration restrictions under the Immigration Control Act

Designated areas


For further information, please go to the Ministry of Health, Labour and Welfare website.  

Link opens in new window.Site may not meet accessibility guidelines.


Measures of visa restrictions due to strengthen border measures in Japan

Starting from 0:00am (JST) March 9, all efficacy of single or multiple-entry visa issued by March 8 at Japanese Embassies or Consulates General in China or the Republic of Korea are suspended.
Visa exemption measures for Hong Kong and Macau, and the Republic of Korea are suspended.

Starting from 0:00AM (JST) March 21, all efficacy of single or  multiple entry visas issued by March 20 at Japanese Embassies or Consulates  in all areas of the Schengen member states (Iceland, Italy, Estonia, Austria, Holland, Greece, Switzerland, Sweden, Spain, Slovakia, Slovenia, Czech Republic, Denmark, Germany, Norway, Hungary, Finland, France, Belgium, Poland, Portugal, Malta, Latvia, Lithuania, Liechtenstein, Luxembourg) or Ireland, Andora, Iran, United Kingdom, Egypt, Cyprus, Croatia, San Marino, the Vatican, Bulgaria, Monaco or Romania are terminated and visa exemption measures are suspended.

Starting from 0:00AM (JST) March 28, all efficacy of single or multiple entry visas issued by March 27 at Japanese Embassies or consulates in Indonesia, Singapore, Thailand, Philippines, Brunei Darussalam, Viet Nam, Malaysia, Israel, Qatar, Democratic Republic of the Congo or Bahrain will be terminated and visa exemption measures will be suspended.

Starting from 0:00AM (JST) April 3, all efficacy of single or multiple entry visas issued by April 2 at Japanese Embassies or consulates in all countries or areas except in (*2) Designated areas of immigration restrictions under the Immigration Control Act are terminated and visa exemption measures are suspended.

For details, please go to  the Ministry of Foreign Affairs of Japan website.

Link opens in new window.Site may not meet accessibility guidelines.


Quarantine measures strengthened at the airports outside of Japan

International airports have strengthened their quarantine measures and may mandate wearing a mask or cloth face covering and health check (e.g. fever, cough, and breathing difficulties) upon arrival at the airport.

Also, there are countries that require travelers to stay at the location specified by the Quarantine or restrict activities such as transportation and accommodation use.
For further information, please go to Ministry of Foreign Affairs Overseas Safety Website, website of each airport, Embassies and consulates of destination countries,and health agency related information.


Restrictions on returning or entering to the UK

A resident or visitor travelling to the UK on or after June 8, 2020 must provide journey and contact details within 48 hours before arriving in the UK from the GOV.UK website.

They may be fined £100 if they refuse to provide their contact details in England.
Unless a resident or visitor have visited or stopped in countries not listed in exemptions of self isolation in the preceding 14 days, a resident or visitor arriving from Japan do not need to be self-isolated when arriving in the UK on or after July 10, 2020.

For details, please check GOV.UK website before traveling.

Link opens in new window.Site may not meet accessibility guidelines.


Link opens in new window.Site may not meet accessibility guidelines.


Restrictions on entry conditions to countries other than Japan

Each country updates its restriction of entry to its country or quarantine measures from day to day due to the outbreak of the Coronavirus.
There have been reports of passengers not been able to enter a country or denied boarding by other airlines at the connecting airport despite having the travel documents that are usually acceptable for entry.
Customers are advised to check the relevant information from embassies, consulates, and health ornagizations of the destination country.


On selected routes, web check-in and use of KIOSK check-in machines at airport may be suspeneded for this reason.

We appreciate your understanding.

To passengers departing to Massachusetts (BOSTON)

Based on instruction made by  the State government of Masachusettes, Passengers are required to submit the `Massachusetts  Travel Form` in advance of arrival. 

Please check QR code before traveling.

  • "QR Code" is a registered trademark of DENSO WAVE INCORPORATED.

Link opens in new window.Site may not meet accessibility guidelines. 

Also, please note that passengers are asked to self quarantine for 14 days after entry. Please check the website of state of Massachusettes for more details.
In addition, all passengers are to wear a mask or a facemask that covers your mouth and nose at some of the airports, including Boston Airports.  Please check the website of each airport for further details. 

Ticket handling due to Immigration restrictions

Passengers who have received immigration restrictions at the departing or arrival airport, JAL International tickets may be changed or refunded, regardless of the fare rules and without any charge.

  • If you have purchased your tickets at places other than JAL such as travel agents, please contact the place where your purchased.
    If you are departing from now, please refer to ”Special handling for JAL international tickets following the situation of pneumonia caused by the Coronavirus.”

Restrictions of carrying Disinfectant products in checked and carry-on baggage

Disinfectant products below are prohibited in checked and carry-on baggage as dangerous goods.


「Disinfectant products which causes Corrosive material (Sodium Chlorite Solution) 」

Products which accompanying powder materials need to be mixed or which need to be bended to complex ingredients and causes Corrosive materials (Sodium Chlorite Solution)


Example) Cleverin Stand - alone Type, Cleverin Stick Pen Type,


Cleverin Stick Hook Type, and other similar products



  • Disinfectants products such as Gel Type products which is for hands or skin is not prohibited in checked and carry-on baggage.

There are no restrictions in place for other types of disinfectant products at present, but this may change going forward.

Japan Airlines