Frequent Flyer Benefits
Relax in more premium lounges around the world
If you are member (equivalent to the oneworld Emerald or Sapphire tiers), or you are traveling in a First or Business Class cabin on any oneworld member airline, you can access over 650 premium airport lounges throughout the world. This means you can relax or catch up with work in comfort and style before departure.
- To be eligible, you must be departing on a flight that is both marketed and operated by a oneworld member airline.
- Some lounges may get busy at peak times, and access to them may be restricted as a result.
- A non-affiliated third party may operate some lounges on behalf of the individual airline. Access to some lounges operated by third-parties on behalf of oneworld member airlines may be restricted at some times.
- Arrivals lounges are excluded.
- Spa and pre-flight dining facilities are excluded.
- British Airways Concorde lounges are excluded.
- Qatar Airways Doha International Airport Premium Terminal is excluded.
oneworld lounge access for frequent flyers by tier status
Enjoy exclusive access to premium airport lounges around the world with status. Members of oneworld airline frequent flyer programs with the equivalent of oneworld Emerald or Sapphire tier status can use any lounge offered by any oneworld airline when departing on any flight marketed and operated by any oneworld member airline, regardless of cabin class being flown.
- oneworld Emerald tier members can use First Class, Business Class or frequent flyer lounges.
- oneworld Sapphire tier members are welcome in Business Class* or frequent flyer lounges. *Does not include Qantas Domestic Business Lounges.
- Emerald and Sapphire members may invite one guest to join them in the lounge. The guest must also be traveling on a flight operated and marketed by a oneworld carrier.
- You must be prepared to show your boarding pass and frequent flyer membership card, with oneworld Emerald or Sapphire tier status, to access a lounge.
oneworld lounge access for First Class or Business Class customers
- Indulge yourself before departure in a wider range of airport lounges when you fly First Class or Business Class with any oneworld member airline.
- Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status. First Class passengers may use a Business Class or frequent flyer lounge if a First Class lounge is not available.
- First Class passengers may invite one guest to join them in the lounge. The guest must also be traveling on a flight operated and marketed by a oneworld airline.
- Connecting between oneworld marketed and operated flights:
- First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when traveling between an international long haul* and an international short haul or domestic flight (and vice-versa). (* a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours)
- Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
- You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight.
- First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when traveling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean) other than the exception listed below:
- Customers traveling in First or Business class on U.S. transcontinental flights between New York and Los Angeles, New York and San Francisco are eligible for lounge access.
- Qatar Airways Doha International Airport Premium Terminal is excluded, other than for customers travelling in First or Business Class on Qatar Airways operated flights.
Guests are not permitted at Qatar Airways Premium Lounge at London Heathrow Terminal 4.
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