• Miles are credited to your account for hotel stays booked through the JMB World Marketplace.

• *Bookings that are not made through the JMB World Marketplace are ineligible for mileage credit.

• The number of miles, basically 1 to 3 miles per 100 JPY, credited will vary depending on the hotel and the hotel stay plan.

• Miles will be credited to JMB members who verify their identity on the JMB World Marketplace.

• *If two or more JMB members share a room, only the member who booked the hotel will be credited with miles.

• Miles will be credited to your account within one week after your hotel stay.

• The cancellation policy differs depending on the hotel. Miles are not credited for cancelled bookings.

1. Log in to the JMB World Marketplace using your JMB membership number and password.
2. After searching for and selecting a hotel, enter the information required for your booking.
3. Enter your JMB membership number and One-time Password. (Must be the same JMB member who entered the information in Step 1.)
4. Miles will be deducted from your account at the time of booking.

• Please check the hotel search results.

• For members in the Japan Region who have registered to the JALCARD Family Program, awards requested by pooling family mileage may be used by the primary member, the primary member's spouse, the primary member's relatives within the second degree of kinship, and the spouses of the primary member's brothers/sisters-in-law.
  For more details, please refer to the notes on redemption of awards using the JALCARD Family Program.

  JALCARD Family Program (available in Japanese only)

• For members in regions other than Japan, please refer to the notes on award redemptions using the JAL Family Club mileage pool.

  What is JAL Family Club?

• Miles will be deducted from your account at the time of booking.

• Once deducted, miles cannot be returned to the original account, used in exchange for a different hotel or hotel stay plan, or exchanged for cash.

You can choose to omit the JAL Coupon redemption/mailing process by directly redeeming your miles to book a hotel.

Please note that this service cannot be used for requested JAL Coupons that have already been sent to your JMB registered address.

Learn more about how to apply

• The JMB member, the JMB member's spouse, the JMB member's relatives within the second degree of kinship, and the spouses of the JMB member's brothers/sisters-in-law are eligible to stay at booked hotels.
  • *If an eligible relative will be staying at the hotel, he/she may be asked to show proof of relationship to the JMB member.
• The service for booking hotels through the JMB World Marketplace is provided by Ascenda, a JAL partner.
  JAL assumes no responsibility for any issues or damages resulting from the use of this service.
• This service is available only to those who are 18 years of age or older.
• For other notes and reminders regarding this service, please review the frequently asked questions and the terms and conditions of use found on the JMB World Marketplace.
• Your JMB membership number, password and One-time Password are required to use the services offered on the JMB World Marketplace.
  To redeem miles, you need to register your email address to JMB account, in advance.

  How to proceed if you cannot log in