Easy and Safe Login with Passkeys!

From around the end of March 2026, passkeys will be available to log into JAL Mileage Bank.

From around the end of March 2026, passkeys will be available to log into JAL Mileage Bank.

Passkeys provide a safer and more seamless login experience as it eliminates the need for passwords.

They are effective against unauthorized or illegal access as well as phishing scams.

What is a Passkey?

A passkey is an authentication method that is linked to your device or password manager using a combination of fingerprint, facial, or pattern recognitions.

It reduces the risk of unauthorized or illegal logins and phishing scams as there is no need to remember or enter passwords.

Video transcription

The content in this video includes images for illustration and may not reflect the actual specifications or screens.

Warnings When Using Passkeys

One-Time Passwords authentication via SMS is required to register a passkey.
* SMS verification is only for JMB members residing in Japan.
Passkeys may not be available due to your device, OS, or browser settings.
Make sure your environment is compatible with passkeys.
Please use a smartphone or computer to create and use passkeys.
* Please check that your device’s screen lock (such as fingerprint, face recognition, PIN) is enabled.
* Enable Bluetooth to sync passkeys between your smartphone and computer.

Prepare Your Device

iPhone Open

Set up biometric authentication or screen lock (Face ID / Touch ID, etc.)

The screen display may vary depending on your device.

Face ID

Touch ID

Enable iCloud Keychain to use passkeys across devices

The screen display may vary depending on your device.

STEP 1

Open the "Settings" app, then choose "Apple Account."

STEP 2

Select "iCloud."

STEP 3

Select "Passwords."

For iOS 17 or earlier: "Passwords & Keychain"

STEP 4

Ensure "Sync this iPhone" is turned ON.

Android Open

Set up biometric authentication or screen lock (Fingerprint, Face recognition, etc.)

The screen display may vary depending on your device.

STEP 1

Open the "Settings" app and select "Security."

STEP 2

Select "Screen lock."

STEP 3

Set up a screen lock using your preferred method.

Confirm that Google Password Manager is available.

The screen display may vary depending on your device.

STEP 1

Open the "Settings" app and select "Passwords, passkeys & accounts."

If you cannot find this item, please search for "passwords" or similar terms using the search bar within the settings.

STEP 2

Tap "Open" under "Google".

STEP 3

Confirm that "Google Password Manager" is displayed on the Google Auto-fill screen.

Windows Open

Please set up Fingerprint or Face ID (such as Windows Hello or Touch ID) on your device before continuing.

Your device must have a built-in camera or fingerprint reader.

Windows Hello Setup

STEP 1

Click the "Start" button on your computer and select "Settings."

STEP 2

Select "Accounts."

STEP 3

Select "Sign-in options."

STEP 4

Register either Facial recognition, Fingerprint recognition, or PIN.

Passkey Storage Settings

STEP 1

Click the "Start" button on your computer and select "Settings."

STEP 2

Select "Accounts."

STEP 3

Select "Passkeys."

STEP 4

Select "Advanced options" and ensure that "Save passkeys to this Windows device" is turned ON.

Mac Open

How to Set Up a Passkey

How to log in with a passkey

STEP 1

Select Login with Passkey on the Member login screen, then click "Log in."

STEP 2

Enter your JMB membership number then click "Log in."

STEP 3

Please authenticate using your device's biometric screen lock when prompted.

STEP 4

Once verified, you will automatically be logged in.

STEP 1

Select Login with Passkey on the Member login screen, then click "Log in."

STEP 2

Enter your JMB membership number then click "Log in."

STEP 3-1

If a passkey is registered on this computer

Please authenticate using biometrics or PIN code following the prompt on your device.

STEP 3-2

If the device calling the password manager is different from the device used to log in.

Scan the displayed 2D barcode with your smartphone and complete the biometric or screen lock authentication.

If passkey authentication using the 2D barcode does not work with your device’s standard camera app, please try scanning it with Google Lens.

STEP 4

Once verified, you will automatically be logged in.

Passkey Compatibility

Website (PC)

Windows
Windows 11 (Edge 109 or later / Chrome 109 or later)
MacOS
macOS 13 or later (Safari / Chrome 109 or later)

Website (mobile site)

iOS
iOS 16 or later (Safari / Chrome 109 or later)
Android
Android 9 or later (Chrome 109 or later)

JAL App / JMB App / JAL Card App

To be introduced sequentially

iOS
iOS 16 or later
Android
Android 9 or later

FAQ

What should I do if I don't have a device that supports passkeys, such as face or fingerprint recognition? Open

Is my passkey information shared with JAL? Open

Where can I use passkeys? Open

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