Transportation services for frozen and chilled goods

Transportation of frozen and chilled goods without using temperature-controlled containers

What JAL’s transportation services for frozen and chilled goods can offer

Fresh food

Aquarium fish

Chemicals

Fresh food

Export of regional product from Japan

Sea urchin
wagyu beef
strawberries

Aquarium fish

Export of Japanese-style aquarium fish

JAL delivers Nishikigoi to the wider world from various locations in Japan.

Chemicals

We can also handle the transportation of quality-sensitive chemicals that do not need to specify temperature settings down to a single degree.

Special handling for frozen and chilled goods

Acceptance of cargo

Goods are stored in chillers or freezers operating in the desired temperature range or at a depot where goods are kept out of the weather and away from direct sunlight.

Stowing

Goods are packed for transportation in an environment that avoids direct sunlight and exposure to the outside.

Conveyance

Exposure to direct sunlight is kept to a minimum in the steps from transferring cargo to the aircraft and loading it onboard.

Steps

Shippers: Please contact the freight forwarder (air freight agent) when booking.

Step 1 Booking     

Please contact your nearest JAL sales office. Enter “PERISHABLE” and Instructions for Storage Temperature Range in the Handling Information field.

Step 2 Acceptance of cargo

As inward goods deadlines vary between airports, please check or inquire beforehand.

Step 3 Delivery of cargo   

As goods pickup timings vary between airports, please check or inquire beforehand.

  • Please arrange your own transportation to and from the airport.
  • Goods may not be available for pickup within the specified time if the flight arrives outside the customs service working hours. For more information, please refer to the terms and conditions for goods drop off and pickup at different airports.
  • If you have any questions, please inquire using the “Contact Us” link at the bottom of the page.

Applicable goods

Applicable goods

Fresh food, aquarium fish, chemicals, or other goods that need to be transported frozen or chilled but are not packed in a special container

Weight and size restrictions

Provided the items can fit inside the aircraft, no restrictions apply.

Locations and Rates

Locations

Rates

Please indicate JAL carrier tariff or International Priority Cargo Rates.

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