Tips for Your Layover at Kansai Airport

Got a layover at Kansai International Airport? Read these quick tips to find out where you can eat, sleep shower, work, and relax.
Tips for Your Layover at Kansai Airport

Kansai International Airport (KIX) is a busy hub of people traveling to Japan and beyond. If you have an Osaka airport layover, here is a guide on where to go and what to do:

What is in the terminal of Kansai Airport?

What is in the terminal of Kansai Airport?

Built on an artificial island, Kansai International Airport is a stunning piece of work and a rare sight in the world. With millions of travelers setting foot in its doors every year, it is one of the gateways for people to experience the culture of Japan. Kansai International Airport is one of the two airports and the primary international airport in Osaka. The other airport is Osaka (Itami) Airport, where most of Japan's domestic flights land. Osaka (Itami) Airport is closer to the city as it is approximately 20 kilometers north of Osaka. Kansai Airport is about 45 kilometers to the south of Osaka.

For those wondering what is there to do at Osaka Airport Kansai, there are many places travelers can explore. There are shops with fascinating souvenirs, restaurants with delicious food, and places where you can unwind and relax.

Where can I stay overnight at Kansai Airport?

Kansai Airport has several lounges and chairs where you can spend the night. If you are looking for more comfortable options for your overnight layover in Osaka, you can check the following:

Refresh Square in Aeroplaza

Refresh Square in Aeroplaza

If your next flight is early the next day or late at night and you’re looking for a place to stay during your layover in KIX, you can try the Aeroplaza-Refresh Square. The Aeroplaza is a 24-hour lounge with restaurants, concessions, amenities, and even a hotel.

Refresh Square is one of the places where you can spend time and even sleep. They have two types of booths available. One is a soft recliner where you can take a short nap. If you want to sleep comfortably and for a bit longer, you can use the other booth, which features a soft mat.

Some rooms can accommodate two or more people at a time and are great options for those traveling in a group. The Refresh Square also has plugs available where you can charge your laptop and mobile phone. They also offer free WiFi and drinks to help you relax and enjoy your stay while waiting for your next flight.

Location: 2F Aeroplaza, Kansai International Airport
Contact Details: +81-72-455-4140
Opening Hours: 24 hours a day

Hotel Nikko Kansai

Hotel Nikko Kansai

Hotel Nikko is a short distance from the Passenger Terminal Building (just a three-minute walk), making it handy for people traveling with large suitcases.

Location: Aeroplaza, Kansai International Airport
Contact Details: +81-72-455-1111
Opening Hours: 24 hours a day

First Cabin Kansai Airport

First Cabin Kansai Airport is a newly-opened compact hotel offering in Kansai Airport. It resembles First Class airplane seats where you can spend some time waiting before your next flight. First Cabin serves late-night and early-morning fliers. They also accommodate travelers staying for a while—a short-stay option—during the day. The hotel also offers facilities for travelers, such as a large communal bath and lounge.

Location: Aeroplaza, Kansai International Airport
• Contact Details: +81-72-456-5526
• Opening Hours: 5:00 PM (check-in), 10:00 AM (check-out)

Where can I spend time waiting for my next flight?

Got lots of time before your next flight? Here is what you can do:

Where can I take a shower?

Where can I take a shower?

If you want to shower to freshen up yourself between flights, there are coin showers available at Café Lounge NODOKA on the second floor of Aeroplaza. If you forgot to bring your toiletries, there’s nothing to worry about as shampoo, conditioner, and body soap are provided.

• Location: Café Lounge NODOKA, 2F Aeroplaza, Kansai International Airport 
• Contact Details: +81-72-456-8161
• Opening Hours: 24 hours a day

Where can I charge my mobile or laptop and get free WiFi?

Where can I charge my mobile or laptop and get free WiFi?

You can use Kansai Airport’s wireless LAN service in most areas around the airport. This Terminal 1 (except for some areas where there are traffic lines for international arrivals), all areas of Terminal 2, all areas of Aeroplaza, and all areas of the Sky View Observation Hall, among many others.

This wireless service is free, and you don’t need any application procedures to connect to it.

If you need a place to charge your mobile phone and laptop, Kansai Airport has a “Battery Desk” or “PC Desk” where you can charge your devices. If you are on a business trip and need to catch up on some work between flights, you can also stay here.

They are located in the following areas:

•  Terminal 1 Building
   –   2F
   –   4F
   –   International Gate Area Center
   –   International Gate Area North Wing
   –   International Gate Area South Wing
   –   Domestic Gate Area

•  Terminal 2 Building
   –   International Public area
   –   International Gate Area
   –   Domestic Public Area/Gate Area

Other areas, like the Aeroplaza, have booths where you can relax and charge your laptop and mobile phone. WiFi is also available in those areas.

Are there lounge facilities that I can use?

Are there lounge facilities that I can use?

If you’re looking for a place to relax and enjoy some time off between your flights, try Japan Airlines’ Sakura Lounge at the Kansai International Airport. With its stylish, modern atmosphere, you’ll have a moment of peace while relaxing on spacious sofa seats and soaking in the zen ambiance.

The Sakura Lounge also has a dining space with gentle shades that contribute to its harmonious surroundings. You can have a sample of Japan’s extraordinary culinary experience through its Original Curry and other exclusive dishes unique to the Sakura Lounge.

For passengers traveling for work, the Sakura Lounge has a Business Corner separate from the rest of the lounge. The quiet atmosphere will allow you to focus on working, so you don’t need to worry about getting distracted by your surroundings. It is also equipped with printers and WiFi for you to make good use of before flying to your next destination. JAL’s Sakura Lounge also has massage chairs, a cloakroom, a ladies’ powder room, and other facilities designed to provide comfort and ease for passengers.

Location: South Wing 2F, between Gates 37 and 38, Terminal 1, Kansai International Airport
Opening Hours: 7:00 AM to 12:40 AM (Please note that, due to COVID-19, the time and services may differ. Please refer to the JAL official website for more details.)

What other services does Kansai Airport offer?

Luggage storage services

Luggage storage services

If you have a long layover and plan to leave the airport or don’t want to carry your luggage all the time, you can use the temporary luggage storage facilities at the northern end of the first and fourth floors in Terminal 1 Building. Kansai Airport baggage Service operates the northern counters while JAL ABC handles the southern counters.

Location: 1F and 4F, Terminal 1 Building (south side), Kansai International Airport
• Contact Details: +81-72-455-3454
• Opening Hours: 6:15 AM to 10:30 PM (1st floor), 6:30 AM to 10:30 PM (4th floor)

Kansai Airport Baggage Service
• Location: 1F and 4F, Terminal 1 Building (north side), Kansai International Airport
• Contact Details: +81-72-456-8701
• Opening Hours: 7:00 AM to 9:00 PM (1st and 4th floors)

Medical facilities

Medical facilities

If you are not feeling well, doctors and nurses from the Kindai University Hospital are always on duty for emergency first aid and treatment at the Kindai University School of Medicine Kansai International Airport Clinic. If you have a toothache, go to KIX Dental Office. They provide care for all patients and instantly admit those who feel pain.

Kindai University School of Medicine Kansai International Airport Clinic
• Location: 2F (North) Terminal 1 Building, Kansai International Airport
• Contact Details: +81-72-456-7185
• Opening Hours: 9:00 AM to 5:00 PM

KIX Dental Office
• Location: 3F Aeroplaza, Kansai International Airport
• Contact Details: +81-72-456-8111
• Opening Hours: 10:30 AM to 7:00 PM (closed on Thursdays, Sundays, and Public Holidays)

Pet hotels

Pet hotels

If you are traveling with your pet and want to leave the airport but can’t take your pet with you, Kansai Airport has a pet hotel that is open 24 hours a day. You can drop off and pick up your pet any time without worrying about arrival or departure times.

• Location: Multi-story Parking Building No. 2
• Contact Details: +81-72-456-8755
• Opening Hours: 24 hours

Areas for children

Areas for children

It can be hard to keep your children occupied while you’re on a layover at the airport. Kansai Airport has a couple of cute and colorful play areas where children can have some fun moments while waiting for their next flight. Please note that they are for kids up to six years old and must be accompanied by a parent or guardian.

• Location: International Gate Area Center (Terminal 1 Building) and Domestic/International Gate Area (Terminal 2 Building)

How can I transit from Osaka to a domestic flight?

How can I transit from Osaka to a domestic flight?

If Kansai International Airport is a stopover before your domestic flight, here’s a quick guide on how to transit to your domestic flight:

Arrivals for international flights are on the first floor of Terminal Building 1—except for some flights which arrive in Terminal 2 Building. Domestic flight departures are on the second floor of Terminal 1 Building or in Terminal 2 Building.

Upon disembarking the plane, find out if your domestic flight is in Terminal 1 or Terminal 2. If your international flight arrives in one terminal building, but your domestic flight is in another, you can take the shuttle bus to get to the other terminal building. The bus is free of charge.

If your international and domestic flights are with the same airlines, contact the airline you are flying with for procedures. It’s best to do this even before your travel date, so you know how to navigate around the airport when you arrive.

If your international and domestic flights are with two different airlines, you must exit the arrivals gate before proceeding to your next flight. Afterward, you can complete the boarding procedure for your domestic flight with the other airlines at the check-in counter.

Relax at the Sakura Lounge before your next flight

If you are flying in from an international destination, Take a breather before your next flight by staying in the Sakura Lounge at Kansai Airport. You can have a taste of Japanese cuisine, catch up on work, or spend some time relaxing.

Fly to Osaka and beyond today!

Getting There