We offer different handling procedure for international and domestic flights to ensure the safety and comfort for animal transport.
Since safety of your animal is priority number one, we take various measures based on advice from specialists.
Please check here for the service flow from acceptance to delivery.
Since snub nose dogs are sensitive to high temperatures compared to other breeds and may suffer dehydration or breathing difficulty, we have a restriction policy.
On both international and domestic flights, Bulldogs and French Bulldogs are unacceptable throughout the year.
The following 21 dog breeds are not accepted during summer.
|Affenpinscher||Bordeaux Mastiff||Boston terrier|
|Boxer||Brussels Griffon||Bull terrier|
|Cavalier King Charles Spaniel||Chin||Chow chow|
|Italian Corso dog||King Charles Spaniel||Lhasa Apso|
|Mastiff||Pekinese||Perro de Presa Canario|
|Pit Bull Terrier||Pug||Shar Pei|
|Shih Tzu||Staffordshire Bull Terrier||Tibetan Prayer Dog|
Upon transportation, shippers and forwarders are responsible for arranging crates which ensures satisfaction of following requirements.
A cardboard box
A soft case
A plastic clothes case
A plastic container which lacks strength
A container with a cardboard box lid
The upper and lower parts of the container are secured with reinforced metal and your pet cannot be given water in case it looks unwell.
|Japanese Akita||Japanese Kishu||Japanese Tosa|
Check the restrictions and regulations.(Crate requirements, breed restrictions etc)
Make contact to our sales office to request animal transportation in advance.
We may not accept animals without booking.
Please bring your pet to the JAL cargo sales office at the departure airport 90 minutes before departure of the booked flight at the latest.
You must complete all procedures by above time.
Please make booking on our booking system.
You need to agree to the Shipper’s Declaration for live animal. We recommend to confirm it in advance.
We will calculate the fare based on weight and container size. Fare of live animals is generally 50% extra of the general fare. For details, please read the following.
As various procedures are required, customers generally make reservations through an air freight forwarder.
Documents and procedures differ depending on the country of the destination for quarantine reasons and such. Customers are requested to contact the animal quarantine office in advance themselves.
Generally, the following documents are required.
All the documents must be attached to air waybill.