JALCARGO Tracing Mail Service (JTMS)

Get real-time tracing updates by e-mail. (for J PRODUCTS)

What the JALCARGO Tracing Mail Service (JTMS) can offer

More efficient logistics and cost savings

We can help you arrange delivery at the right timing by providing timely information about the transportation status of your cargo.

Respond more quickly to problems

Access to real-time information means you can quickly determine what is happening when problems arise, such as delivery delays.

Steps

Step 1 Use the web site to request information

Enter your master AWB number and e-mail address.

Step 2 Receive an update on goods status

An automatic e-mail update on the status of your cargo will be sent out automatically as soon as we receive your request.

Step 3 Receive latest information based on what is happening

Details of any change in the goods’ status is sent by e-mail as soon as it happens.

Cargoes for Which Service is Available

All cargoes sent by the J TEMP°, J SOLUTIONS PHARMA, J SPEED, J EXPRESS, J CARE, J SOLUTIONS ART, J PRIORITY, or J SOLUTIONS WHEEL service

Status

  • Booking change
  • Cargo received
  • Flight departure (includes expected time of arrival)
  • Flight arrival
  • Cargo checking
  • When cargo will be available for pickup
  • Time cargo picked up

Request to use JTMS

Enter the required fields below and then click the OK button.

Master AWB number
  • Enter an 11-digit number (example: 13112345675)
Enter your e-mail address
If you wish status updates to be sent to e-mail addresses other than your own, enter these here. (You can enter up to 10 addresses)
  • You can enter up to 10 addresses for receiving status updates.
  • If you wish to add additional recipient addresses after you have completed your JTMS registration, please re-enter the full list of recipient addresses.
  • The e-mail addresses provided will not be used for anything other than the stated purposes.

Support