What the JALCARGO Tracing Mail Service (JTMS) can offer
More efficient logistics and cost savings
We can help you arrange delivery at the right timing by providing timely information about the transportation status of your cargo.
Respond more quickly to problems
Access to real-time information means you can quickly determine what is happening when problems arise, such as delivery delays.
Steps
Step 1 Use the web site to request information
Enter your master AWB number and e-mail address.
Step 2 Receive an update on goods status
An automatic e-mail update on the status of your cargo will be sent out automatically as soon as we receive your request.
Step 3 Receive latest information based on what is happening
Details of any change in the goods’ status is sent by e-mail as soon as it happens.
Cargoes for Which Service is Available
All cargoes sent by the J TEMP°, J SOLUTIONS PHARMA, J SPEED, J EXPRESS, J CARE, J SOLUTIONS ART, J PRIORITY, or J SOLUTIONS WHEEL service
Status
- Booking change
- Cargo received
- Flight departure (includes expected time of arrival)
- Flight arrival
- Cargo checking
- When cargo will be available for pickup
- Time cargo picked up
Request to use JTMS
Enter the required fields below and then click the OK button.
- You can enter up to 10 addresses for receiving status updates.
- If you wish to add additional recipient addresses after you have completed your JTMS registration, please re-enter the full list of recipient addresses.
- The e-mail addresses provided will not be used for anything other than the stated purposes.
Support