Help & Contacts (Middle East)
Here you will find information to help you solve your problems.
Change Location and LanguageFor customers who have purchased domestic flight tickets other than Japan Explorer Pass tickets
Open
Contact us via chat
You can contact us through the chat icon in the lower right corner of the screen, and our chatbot or operator will reply to your inquiry.
Operator hours: 11:30 - 17:00
Operator hours: 10:30 - 16:00 (UK Time)
FAQ
Search by Category
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Various procedures
The following online forms are available for procedures that cannot be completed on our website.
For customers who wish to request a refund
OpenContact us via chat
You can contact us by clicking on the chat icon in the lower right corner of the screen, and our chatbot will reply to your inquiry.
FAQ
Search by Category
Search by Keyword
Various procedures
Various procedures are available on the website.
- New enrollment
- New enrollment
- New enrollment
- New enrollment
- New enrollment
- New enrollment
- New enrollment
- New enrollment
- Mileage record report
- Various procedures
- Post-flight credit
- Post-flight credit
- Post-flight credit
- Post-flight credit
- Post-flight credit
- Post-flight credit
- Post-flight credit
- Post-flight credit
Other Contacts for Inquiries
Call us
Please contact a JAL contact center for more information. We may take some time to respond to inquiries.
