*Award booking for the following partner airlines are available through the JAL website. American Airlines, British Airways, Cathay Pacific Airways / Cathay Dragon, Finnair, Iberia, Qantas, Qatar Airways, S7 Airlines, SriLankan Airlines, Air France, and Bangkok Airways.
For other airlines, please refer to How to Request Awards.
Effective for requests made from October 1, 2017, new required mileage for JMB Partner Airlines Award Ticket will be applied.
Deadlines for Award Reservations
Award reservations will be accepted from 10:00 (Japan time), 330 days prior to flight departure.
Reservations made on the JAL website
Reservations made by phone
12:00 (departure city time), 4 days prior to the departure of the first flight sector (not including the day of departure)
24 hours prior to the departure of the first flight sector (departure city time)
If the above deadlines fall outside the operating hours of the Call Center or JAL Office, the deadline will be the previous business day.
*Depending on the partner airline, award bookings may be accepted within 330 days prior to the date of departure.
*Awards for partner airlines must be requested after all flights in the itinerary are open for booking.
*Effective for requests made on/after November 16, 2017, a Ticket Service Fee will apply to all JMB Partner Airlines Award Tickets.
At the time of making the reservation, you must already have in your JMB account the total amount of mileage that is needed for the award. If you do not have enough miles, you will not be able to make a reservation.
Miles will be deducted and the award ticket issuance process will be started immediately upon completion of the award reservation.
On some partner airlines' flights, in-flight services (meals, drinks, blankets, etc.) are available only upon paying a fee.
The JMB International Award Reservations Desk cannot accept pre-orders for such products and services offered by other partner airlines.