*Award booking for the following partner airlines are available through the JAL website. American Airlines, British Airways, Cathay Pacific Airways / Cathay Dragon, Finnair, Iberia, Malaysia Airlines, Qantas, Qatar Airways, S7 Airlines, SriLankan Airlines, Air France, Emirates and Bangkok Airways.
For other airlines, please refer to How to Request Awards.
For the requests made on/after 9:00 (Japan Time) November 20, 2018, new required mileage will be applied for JMB Partner Airlines Award Ticket (Effective for new bookings).
Award booking for the Malaysia Airlines and Emirates are available through JAL website from following dates. Malaysia Airlines Award Tickets: on/after May 10, 2018 Emirates Award Tickets: on/after June 12, 2018
Deadlines for Award Reservations
Award reservations will be accepted from 10:00 (Japan time), 330 days prior to flight departure.
Reservations made on the JAL website
Reservations made by phone
48 hours (departure city time) prior to the departure of the first flight sector
24 hours prior to the departure of the first flight sector (departure city time)
If the above deadlines fall outside the operating hours of the Call Center or JAL Office, the deadline will be the previous business day.
*Depending on the partner airline, award bookings may be accepted within 330 days prior to the date of departure.
*Awards for partner airlines must be requested after all flights in the itinerary are open for booking.
*Effective for requests made on/after November 16, 2017, a Ticket Service Fee will apply to all JMB Partner Airlines Award Tickets.
Award booking for the following partner airlines are available through the JAL website.
American Airlines, British Airways, Cathay Pacific Airways / Cathay Dragon, Finnair, Iberia, Malaysia Airlines, Qantas, Qatar Airways, S7 Airlines, SriLankan Airlines, Air France, Emirates and Bangkok Airways.
On the JAL website
After logging in to your JMB account, proceed with your award request in JMB Member Menu "Award redemption (Air)".
At the time of making the reservation, you must already have in your JMB account the total amount of mileage that is needed for the award. If you do not have enough miles, you will not be able to make a reservation.
Miles will be deducted and the award ticket issuance process will be started immediately upon completion of the award reservation.
On some partner airlines' flights, in-flight services (meals, drinks, blankets, etc.) are available only upon paying a fee.
The JMB International Award Reservations Desk cannot accept pre-orders for such products and services offered by other partner airlines.