JMB Partner Airlines Award Tickets

  • *Award booking for the following partner airlines are available through the JAL website.
    American Airlines, British Airways, Cathay Pacific Airways / Cathay Dragon, Finnair, Iberia, Qantas, Qatar Airways, S7 Airlines, SriLankan Airlines, Air France, and Bangkok Airways.

    For other airlines, please refer to How to Request Awards.

Notice

  • Effective for requests made from October 1, 2017, new required mileage for JMB Partner Airlines Award Ticket will be applied.

Deadlines for Award Reservations

Award reservations will be accepted from 10:00 (Japan time), 330 days prior to flight departure.

Reservations made on the JAL website Reservations made by phone
12:00 (departure city time), 4 days prior to the departure of the first flight sector (not including the day of departure) 24 hours prior to the departure of the first flight sector (departure city time)

If the above deadlines fall outside the operating hours of the Call Center or JAL Office, the deadline will be the previous business day.

  • *Depending on the partner airline, award bookings may be accepted within 330 days prior to the date of departure.
  • *Awards for partner airlines must be requested after all flights in the itinerary are open for booking.
  • *Effective for requests made on/after November 16, 2017, a Ticket Service Fee will apply to all JMB Partner Airlines Award Tickets.

    otherwindowTicket Service Fee

How to Request Awards

Award booking for the following partner airlines are available through the JAL website.

American Airlines, British Airways, Cathay Pacific Airways / Cathay Dragon, Finnair, Iberia, Qantas, Qatar Airways, S7 Airlines, SriLankan Airlines, Air France, and Bangkok Airways.

On the JAL website

Please select your country/area and click the Award Request button to proceed with your award request.

Please call the JMB International Reservations Desk/JMB Center below to make an award ticket reservation for the following partner airlines.

LATAM Airlines, Malaysia Airlines, Royal Jordanian, Alaska Airlines, Emirates, Korean Air, and China Eastern Airlines.

Reminders when Making Reservations

At the time of making the reservation, you must already have in your JMB account the total amount of mileage that is needed for the award. If you do not have enough miles, you will not be able to make a reservation.

  • Miles will be deducted and the award ticket issuance process will be started immediately upon completion of the award reservation.

Reminders when Requesting and Collecting Awards

  • The procedure for collecting your award ticket is same as for JAL International Award Tickets.
  • All flights must be confirmed in order to issue an award. Award tickets for open itineraries cannot be issued.
  • Waitlists and advance seat selections are not permitted.
  • Please note the JMB partner airline rules for unaccompanied minor (s) under 15 years of age.
  • On some partner airlines' flights, in-flight services (meals, drinks, blankets, etc.) are available only upon paying a fee.
    The JMB International Award Reservations Desk cannot accept pre-orders for such products and services offered by other partner airlines.
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