Ticketing Service Fee/Ticket Service Fee for International Ticket

Effective on/after November 16, 2017, Ticketing Service Fee will be changed as below.

Ticketing Service Fees other than in Japan Region

Ticketing Service Fee for ticket new issue

Amount of Ticketing Service Fee

Tickets Purchase Place Amount
JAL Website *1-4 Not applicable
JAL Reservation Center
JAL City/Airport Counter
JPY5,400 (including tax)

Ticketing Service Fee does not apply to the cases below.

  • Ticket for infant not occupying seat
  • Payment by JAL Ryoko-ken (including JAL Travel(JTS) Ryoko-ken)

Precautions

  • Ticketing Service Fee applies per ticket. However when separate tickets are purchased at the same time as a series of journey, it is counted as one set and one Ticketing Service Fee applies in total.
  • No child discount applies.
  • Ticketing Service Fee is not refundable.
  • Ticketing Service Fee applies to purchase of fares and itinerary which are not available on JAL Website and which must be processed and issued through JAL Reservation Center or Ticketing Counters.

Ticketing Service Fee for ticket reissue

Amount of Ticketing Service Fee

Tickets Reissue Place Amount
JAL Website Not applicable
JAL Reservation Center
JAL City/Airport Counter
JPY5,400 (including tax)

Ticketing Service Fee does not apply to the cases below.

  • Ticket for infant not occupying seat

Precautions

  • Exchange or Reissue of tickets necessitated by change of Fare/Tax/Charge (including change of Tax/Charge only) or rerouting.
    Ex 1) Change of travel date of Inbound Flight to 12JUL in Japan
    Example: From Tokyo to Hong Kong on 7Jul (Mon), Hong Kong to Tokyo on 10Jul (Thu) change to 12Jul (Sat)
    In case of Normal Fare Ticket
    Ticket reissue for fare adjustment is required due to the date change.
    Ticketing Service Fee applies.
    In case of JAL Economy Class Discount Fare(booking class:B)
    Ticket reissue for fare adjustment is required due to the date change.
    Ticketing Service Fee applies.Change Fee regulated by fare rule also applies.
    Ex 2) Change Inbound itinerary in Japan
    Example: From Tokyo to London on 15Jul (Tue), London to Tokyo on 19Jul (Sat) change to London to Paris on 18Jul (Fri), then Paris to Tokyo on 19Jul (Sat)
    In case of Normal Fare Ticket
    Regardless of with or without Fare/Tax/Charge difference, ticket reissue is required due to route change.
    Ticketing Service Fee applies.
    Ex 3) Change of travel date of Inbound Japan Domestic Flight to 29JUL in Japan
    Example: From Osaka to Sydeney via Tokyo on 22Jul (Tue), Sydney to Osaka via Tokyo on 26Jul (Sat) change to 29Jul (Tue)
    In case of Normal Fare Ticket
    Ticket reissue is required to collect Japan Consumption Tax for Japan Domestic Sector to stay in Tokyo for more than 24hrs.
    Ticketing Service Fee applies.
  • No child discount applies.
  • Ticketing Service Fee applies to Exchange or Reissue of tickets in addition to any rebooking fee required by fare rule of the ticket.
  • Ticketing Service Fee is not refundable.
  • Ticketing Service Fee applies to Exchange from MCO (Miscellaneous Charges Order) / EMD (Electronic Miscellaneous Document) to MCO / EMD.
  • Ticketing Service Fee applies to a Reissue which is not applicable to transaction on JAL Website.

At Japan Airlines, Ticket Service Fee will apply in case of new ticket issuance and change of ticket.
For changes after the ticket purchase, Ticket Service Fee applies whether or not there are differences in amount of fare, tax, charges, or route change.

Place of Ticket Purchase Region Country/Region Amount (Common for new ticket issue and ticket change)
JAL Website / JAL Mobile Site All Region - Not applicable
JAL Reservation Center
JAL City /Airport Counter
Japan Japan JPY5,400
(including Japan consumption tax)
North America
(*1)
U.S.A. USD 50
Canada CAD 50
Europe
(*1)
U.K. GBP 40
Switzerland CHF 45
Russia EUR 45
Other Europe EUR 45
Asia / Oceania China
(*1)
China CNY 150
Hong Kong HKD 350
Taiwan TWD 1,400
Korea KRW 30,000
*TSF will be revised to KRW50,000 from 19th Dec 2018
Indonesia IDR 650,000
Singapore SGD 60
Australia AUD 60
Guam USD 50
Philippines USD 50
Vietnam USD 50
Malaysia MYR 200
Thailand THB 1,500
India(*2) INR 3,000
  • (*1)There are some JAL airport counters, where other carriers handle ticketing on behalf of JAL. In those cases, the application of fees is determined based on their policy.
  • (*2)In India, Ticket Service Fee does not apply to new ticket issuance, but to changes only.

Exceptions

[New ticket issue]

  • Tickets for infants not occupying a seat
  • Payment by JAL Ryoko-ken (including JAL Travel(JTS) Ryoko-ken)

[Ticket change]

  • Tickets for infants not occupying a seat
  • Changes by involuntary reason

Precautions

[Common for new ticket issue and ticket change]
  • Ticket Service Fee applies per ticket.
  • When separate tickets are purchased or changed at the same time as a series of journey, it is counted as one set and one Ticket Service Fee applies in total.
  • No child discount applies.
  • Ticket Service Fee applies to purchase or change of tickets with fares and itinerary which are not available on JAL website and mobile site and which must be processed through JAL reservation center or city/airport counters.
  • The above Ticket Service Fee also applies to tickets with domestic flights only (including tickets with fares such as oneworld Yokoso/Visit Japan Fares).
[Ticket change]
  • Ticket Service Fee applies to changes of tickets in addition to any rebooking fee required by fare rule of the ticket.
  • Ticket Service Fee of the country where the change is processed will apply if the change is handled in the country other than the country of ticket purchase.
[Refund]
  • Ticket Service Fee is not refundable.
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