Airport Upgrades for JAL International Flights

Notice

opens in new windowEffective November 16, 2017, there will be some changes to mileage-related handling procedures due to scheduled transformation of Passenger Service System.

This service is to apply for JAL International Upgrade Award upon check-in at the airport on the day of departure. This service can be used when a seat is available in the next higher class of service than that of the purchased ticket.

Eligible flights for this service

JAL International Flights
The following flights are excluded.

  • Code-share flights operated by partner airlines.
    * Ineligible flights are subject to change without prior notice.

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Eligible members

A JMB member who flies on the flights specified above using his or her own miles.
Required mileage also may be deducted from the account of applicable relatives, only when they present their JMB cards at the airport and request the mileage deduction.

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Eligible Fares

Upgrade from Economy Class to Premium Economy Class
Economy Class fare with a booking class of B*, H*, K*
Upgrade from Economy Class/Premium Economy Class to Business Class
Economy Class fare with a booking class of W*, E*, Y, B*, H* or K*
Upgrade from Business Class to First Class
Business Class fare with a booking class of J, C*, D* or X*
  • * Ineligible for Dynamic Package and other certain package tours.

Required mileage (one-way) for this Upgrade Award

Same as normal upgrade awards.

•  Not applicable for promotions that require advance booking to request upgrade awards for fewer miles.
<Important information>

Airport Upgrade Discount Promotion for JAL International Flights

During the promotion period, Airport Upgrades can be redeemed for eligible routes with fewer miles than the standard mileage requirements.

Promotion period:  April 1, 2017 (Sat.) - March 31, 2018 (Sat.) [flight date]
Eligible routes:  JAL international flights
* However, Hawaii routes, Guam routes and code-share flights operated by other airlines are ineligible.
Required miles: 

For the period from April 1, 2017 (Sat.) - March 31, 2018 (Sat.)

Notes:  Not applicable when you already have a confirmed seat for JAL International Upgrade Awards on the day of departure.

All other conditions for using awards will be in accordance with the conditions for Airport Upgrades for JAL International Flights.

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Notes

•  Not applicable when next higher class of service is fully booked at the time of check-in.
•  Please note that your seating preference (such as a window seat, aisle seat, or seats together) may not be available.
•  Advance application for this service will not be accepted. You must request this service on the day of departure even if you have been put on the waiting list for the upper class of normal upgrade award up until one day before departure date.
•  Please apply for this service at the airport where your flight will depart. When using the through check-in service, please request this service at the airport where your requested upgrade flight will depart.
•  Required mileage for an upgrade award will be deducted at the airport counter.
•  Even when a seat is available, you may not be able to use this service at some airports due to the availability of in-flight services.
•  Mileage pool of "JALCARD Family Program" members and JALFC(JAL Family Club) members will be automatically applied and miles will be deducted in order of expiry date of mileage. Mileage cannot be deducted separately from separate accounts.
•  For other conditions of use, JMB "JAL International Upgrade Awards Rules" will apply.

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