Main Contents begins from here

What is an e-ticket itinerary / receipt?

An e-ticket itinerary / receipt contains important information of the e-ticket.
It is necessary when changing reservations, applying for refunds and for boarding a flight.
Please keep it with you throughout your trip.
The e-ticket itinerary / receipt format may differ depending on the place of purchase.

Printed from JAL website (Sample: Touch & Go）

Issue at airport counter

  • The information (confirmation number, 2D barcode, etc.) on the "e-ticket itinerary" for the segment you have already flown can be used to change or refund your reservation for the remaining segments, as well as for boarding.
  • The type of fare may be partially abbreviated on the e-ticket.

Issued by Designated travel agency

  • The information (confirmation number, 2D barcode, etc.) on the "e-ticket itinerary" for the segment you have already flown can be used to change or refund your reservation for the remaining segments, as well as for boarding.
  • The type of fare may be partially abbreviated on the e-ticket.

Display from JAL website or 2D　barcode mail

Boarding pass sample Issued on the day of departure at airport

  • Boarding pass sample for infants undet the age of three