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Travel Lighter with JAL's Same-day Luggage Delivery Service in Japan

Don't want to bring your luggage around? Japan Airlines’ same-day luggage delivery service from the airport to your hotel makes traveling more convenient.
Travel lighter with JAL's same-day luggage delivery service in Japan

How JAL’s same-day delivery services make travel easier for you.

Traveling can be both fun and challenging at the same time. While it’s a joy to wander around and explore different places, having to deal with your luggage can be tough, especially if you have a lot of bags or are traveling with a group.

If you’ve ever had to deal with large and bulky luggage or have experienced the difficulty of finding empty coin lockers to store your luggage in, you know how hard it can be to tote your luggage around the moment you arrive. Wouldn’t it be better to have your things delivered straight to your hotel for you?

That’s where Japan Airlines’ same-day delivery services come in. It’s designed to help travelers who don’t want to have to think about what to do with their luggage. You can just drop it off, and the same-day delivery service will take care of it. They’ll get it to your hotel for you, so you can go straight to sightseeing or shopping or do whatever you want.

What is Japan Airlines’ same-day delivery service?

What is Japan Airlines’ same-day delivery service?

Recently, Japan Airlines launched a new service called the “Same-day Delivery Service.” It’s a stress-free courier service for passengers who are flying from overseas. It allows you to drop off your luggage, so you don’t have to worry about getting it from the airport to your accommodations. You’re now free to move around and do whatever you want.

This same-day luggage delivery in Japan transports your luggage from the airport to the hotel you’re staying on the same day you arrive.

Who is the same-day delivery service for?

Who is the same-day delivery service for?

Japan Airlines’ same-day delivery service caters to all passengers who are flying from overseas, whether foreigners or Japanese residents. It doesn’t matter if you fly with Japan Airlines or not. No matter what airline you're flying with, you can use JAL's same-day delivery service. You can avail of this service as long as you arrive at Haneda Airport Terminal 3. You don’t even need to present an airline ticket or a passport.

How much does the same-day delivery service cost?

The JAL's same-day delivery service costs JPY 4,500 per suitcase.

Why you should use Japan Airlines’ same-day delivery service

Here are the benefits of using JAL's same-day delivery service:

You don’t have to look for a coin locker

You don’t have to look for a coin locker

If the luggage you’re bringing is bulky and heavy, it can be hard to carry it around. Looking for coin lockers can be just as challenging, as many people use them, and it can be a hassle to have to return to the coin locker you found to retrieve your luggage.

You can go straight to touring and sightseeing

You can go straight to touring and sightseeing

If you arrive early but your check-in time is several hours later, it can be hard to bring your luggage around as you start sightseeing and shopping. While coin lockers are available, finding empty ones can sometimes be difficult.

When you book the same-day delivery service, you can just drop off your luggage at the counter at the airport and then go straight to where you want to go. You’ll still have your luggage delivered within the day.

You don’t have to bring your luggage on crowded trains

You don’t have to bring your luggage on crowded trains

Using a taxi or a shuttle service from the airport to your accommodations can be pricey, especially if your hotel is a little far. If you take the trains, you may have difficulty transporting your luggage. Tokyo can be crowded, and the trains are often packed.

Using JAL’s same-day delivery service eliminates this stressful part of the trip and allows you to enjoy “hands-free” travel instead.

How can you use Japan Airlines’ “same-day delivery service”?


Here's how to avail of the same-day delivery service:

1. Apply for the same-day delivery service after you arrive in Japan

Once you land in Japan, you can apply for the service at the JAL ABC counter after passing customs. You’ll need to make a reservation and payment using the 2D barcode on the poster in front of the JAL ABC counter (Haneda Airport Terminal 3) at the arrival lobby.

2. Get your bag sticker(s)

After you complete the application, you’ll need to print the baggage sticker from the issuing machine next to the poster and attach it to your luggage.

3. Drop off your luggage

Once you’ve attached the sticker, check it in at the JAL ABC counter (Haneda Airport Terminal 3) at the arrival lobby.

4. Pick up your luggage at the hotel

Pick up your luggage at the hotel

Our delivery partner will handle the luggage transfer for you. All you have to do is go to your hotel after you're sightseeing and enjoy your rest.

Other important information and guidelines


Here are some more information about Japan Airlines’ same-day delivery service:

Business hours

The Business hours of this baggage service are from 4:00 AM to 6:00 PM. Beyond those hours, you will have to transport your luggage by yourself. While other baggage delivery options have a cut-off at 11:00 AM for you to get your luggage on the same day, Japan Airlines’ same-day delivery service commits to delivering your luggage on the same day as long as you get it to them by 6:00 PM.

Support

Support

JAL's same-day delivery service offers multilingual customer service support. Customers can make calls using the internet connection from 9:00 AM to 11:00 PM and be assured of applying for our services with ease.

Delivery time

If you check in your luggage at the JAL ABC counter before 4:00 PM, it will arrive at your hotel by 8:00 PM on the same day. If you check it in after 4:00 PM but before 6:00 PM, it will arrive at your hotel by 10:00 PM on the same day.

Service area

Service area

Currently, the JAL's same-day delivery service delivers to the following wards in Tokyo:

・Shinjuku

・Shibuya

・Shinagawa

・Taito

・Sumida

・Chiyoda

・Chuo

・Minato

・Meguro

・Koto

・Edogawa

・Ota

・Toshima

・Bunkyo

Maximum allowable size

Maximum allowable size

The maximum allowable size for checked baggage is a total of 160 linear centimeters or 63 inches (length + width + height). They must weigh 20 kilograms (44 pounds) or less. Currently, the service does not transport golf bags or bicycles.

Hotels serviced

The delivery destination is restricted to hotels only. Other accommodations (inns, Airbnbs, etc.) are not eligible for this service. Please also note that the delivery service caters to specific areas only (under Service Areas).

Coming soon: same-day delivery service in more airports


We're working harder to make this same-day baggage delivery service available wherever you fly. Aside from Haneda Airport, we will be opening in more airports soon, starting with Narita International Airport and Kansai International Airport. Stay tuned for more information.

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